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Reviews of Hotel Grey This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4, rue Joseph Junk, Gare, L1839 Luxembourg, Luxembourg

#50 of 65 hotels in Luxembourg

Guests' Choice

Review Score

Based on 1068 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.8

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 451 - 475

  • Reviewed: November 20, 2023

    10
    I was pleasantly surprised. Apart from the construction going on, everything was really good.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything was perfect

    Stayed in November 2023

  • Reviewed: November 18, 2023

    10
    Exceptional
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    close to central station

    Stayed in October 2023

  • Reviewed: November 15, 2023

    10
    very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    excellent loction right across central railway station. Lots of resturant and shops around.

    Stayed in October 2023

  • Reviewed: November 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent comfortable room and hot shower. Everything was spotlessly clean and good

    Stayed in November 2023

  • Reviewed: October 28, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Business Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in October 2023

  • Reviewed: October 26, 2023

    5.0
    Functional hotel near station
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No cold water in bathroom so you have to brush your teeth with boiling hot water. Rather soulless rooms.

    Location near the station. And clean.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    6.0
    Nice stay
    • Leisure trip
    • Solo traveler
    • Business Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room is very small - enough for 1 solo traveller, but still crammed.

    Location was good, right in front of the train station, close to tram and bus stations.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    10
    A good sleep near the railway station.
    • Leisure trip
    • Solo traveler
    • Business Single Room
    • Stayed 4 nights

    I can't think of anything.

    As a railway photographer I had the best location for a room I could have. The hotel is right at the main transport (and public transport is FREE in Luxemburg) hub in the country. In spite of this my room was very quiet. I was warned about building works next door, but I noticed nothing of that. Free bus (No 29) from and to the airport outside the railway station. Free tram into the city centre. Lots of bars and cafés and supermarkets in the street outside and bakers in the station building. You'll survive there!

    Stayed in October 2023

  • Reviewed: October 17, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean

    Stayed in October 2023

  • Reviewed: September 28, 2023

    10
    Good Location
    • Leisure trip
    • Solo traveler
    • Business Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no luggage rack.

    Loved the location, central and convenient.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    10
    Great hotel
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    It needs a bit of maintenance

    The room was lovely and staff were so helpful

    Stayed in September 2023

  • Reviewed: September 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Street was very noisy due to a bar in the street so we couldn't fall until it was close (around 1am)

    Very close from train station but a bit further from the city centre Staff was nice and helpful

    Stayed in July 2023

  • Reviewed: September 16, 2023

    10
    Great room & location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Construction hid the hotel’s sign making it difficult to locate when driving. We were lucky and scored a parking spot across the street from the hotel’s entrance. If you’re driving be aware parking could easily be an issue.

    The room was beautiful. It was very well equipped. The bed was comfortable. The balcony was a nice touch. The location was an easy walk to the city center. There were lots of neighborhood bars nearby where one could bend an elbow with the locals. Breakfast was pedestrian.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Business Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Across the road from railway station and tram and buses. Nice clean hotel.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    10
    Lovely Luxembourg ❤️
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only thing was the lift broke down so had to climb 2 flights with bags, but just an unfortunate thing, not a deal breaker

    Great room, wonderful, helpful staff, very close to station, trams etc

    Stayed in September 2023

  • Reviewed: August 31, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Business Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The ongoing renovation works were a big disturbance in the morning, as they started at 7 am..

    Excellent location, excellent facilities.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Where to start! The biggest disappointment was the breakfast buffet! We paid €12 each... grossly overcharged! The bread was more than 1 day old... no cold meat cuts or cheese even! no teaspoons available, my husband couldn't even drink his hot chocolate 😔 Our room was very small with inadequate lighting. There were coffee making facilities, but no coffee at all... just 1 black teabag (I could understand if it was overlooked on the first night, but the second night was the same... nothing replenished at all! The cleaning wasn't up to standard. The beds were made, but the chrome fittings in the bathroom were all still very grotty upon returning after room maintenance. Sorry to say we won't be staying here again!

    It's location was very practical for us... just opposite the main train station. The shower was good... nice big "rain shower" head!

    Stayed in August 2023

  • Reviewed: August 24, 2023

    2.0
    It is nor clearly four star hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lift was not working for two days.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    3.0
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: August 6, 2023

    1.0
    Regret picking this hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    - The street of the hotel is full of unpleasant peoole as there are some night clubs. - The air conditioner is a disaster as it is so loud that we couldn't sleep at night. - The quality of the breakfast is really unacceptable. - It can't be regarded as a 4 star hotel. - It is too costly for such accommodation and food. - It is the worst hotel in my Europe trip for 20 days and it definitely makes us disappointed about Luxembourg.

    - Very convenient as it is just opposite the Central station and T1 Tram station

    Stayed in August 2023

  • Reviewed: August 5, 2023

    6.0
    Comfortable and well looked after.
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was stylish but a bit out of date (Apple connectors from 2010), silly sink. No privacy in the shower.

    Convenient location for us

    Stayed in August 2023

  • Reviewed: August 1, 2023

    10
    That is what I expect from the short stay hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Location just across the main station is either plus and minus. You may notice noice and agressive locals.

    - Great location; - Cool room with a sunlit bathroom (which is my passion) and a balcony with great view; - Friendly and helpful stuff.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    10
    Hotel exceeded all expectations
    • Leisure trip
    • Solo traveler
    • Business Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Fantastic hotel. The hotel very stylish and had obviously been recently renovated. The rooms were spotless and very well equipped. The staff were very pleasant and helpful. The location was superb - just opposite the central train station. The airport bus stop was a 2-minute walk from the hotel. There was also a tram stop just beside the hotel with trams departing every 5 - 6 minutes for the centre of the city. The Hamilius stop (for the city centre) was just 3 tram stops away from the hotel, so it was extremely easy to travel back and forth. Public transport is free in Luxembourg, which was an added bonus. All in all, I was delighted with the hotel and it greatly exceeded expectations.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    5.0
    Suited our purpose due to closeness to station.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Significant construction work occurring next door Did not feel like a safe part of town and was noisy . Breakfast was 12 euro- very basic limited options wouldn’t recommend - ie stale croissants

    Proximity to tram stop and train station was great

    Stayed in July 2023

  • Reviewed: July 27, 2023

    10
    We loved the room, nice and tidy, modern and spacious
    • Leisure trip
    • Group
    • Business Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very nice

    Stayed in July 2023

Showing 451 - 475

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