I did not like that the tables at the restaurant were cleaned using the hoover for the floors. This is unacceptable and casts doubts on how the entire cleaning process takes place.

Breakfast was fine and varied. Location is also fine. Staff was very helpful and courteous.

Stayed in March 2025

Nothing. This hotel is perfection.

Everything. C'est incredible. From room, breakfast, to staff. Absolutely fabulous.

Stayed in March 2025

Parking issue....One night I had to search 50 minutes for a parking slot.Both in the outside and inside parking, where most of spots are booked for banks etc.

Everything was great.

Stayed in January 2025

Great as always

Stayed in March 2025

Nothing

The beds were so comfy

Stayed in February 2025

The hotel so clean and it is nice quiet location The reception stuff so friendly and helpful. Will back again for sure

Stayed in February 2025

For some reason, a second soft mattress is placed on a normal hard mattress, which is not very comfortable.

Excellent hotel. Very convenient location, 20 minutes to the centre by tram, and 20 minutes to the airport by bus. Nearby is a large shopping centre, shops, cafes, and a philharmonic. Very quiet and safe. The hotel has a great bar; there is room service. The room is large; there is a desk for work and a wardrobe. The bathroom has a separate shower and bath. The room is clean, you can choose a pillow, and there are free snacks and drinks. There is wonderful tea at the reception.

Stayed in February 2025

No comment

Clean and friendly

Stayed in January 2025

Sometimes restaurantes were closed on sunday which is difficult to find elsewhere to eat

Very nice facilities and very comfortable Excellent service

Stayed in January 2025

How a hotel should be! Super friendly and helpful staff, really clean and lovley rooms. I wish more hotels would be the same as this.

Stayed in January 2025

Very modern and clean building. Nice bar and restaurants at the entrance. Workers very friendly and nice, very recommended.

Stayed in January 2025

I didn't understand why the lady on the reception decided to give me a room with tween bed when I traveled alone. I was too tired when I noticed it and decided not to change the room, but it was quite uncomfortable to sleep on a narrow bed when I could potentially sleep on a large one.

Great location, clean and comfortable rooms, facilities open on holidays (restaurant, gym), helpful staff.

Stayed in December 2024

Nothing

Clean, comfortable and excellent staff.

Stayed in December 2024

All was perfect.

Unbelievable professional front office staff🫶🏽

Stayed in November 2024

Nil

The size of the room, the comfortable bed, the lush towels but most of all the friendly staff

Stayed in November 2024

Amazing hotel- beautifully decorated! Very cosy and warm feeling from The moment you enter the hotel! Room was very spacious with fantastic big ; super comfy bed and great bathroom! Everything super clean! Location is great too!!! Tram only a minute walk from The hotel door. Everyone working there extremly nice and polite! Thank you for a beautiful experience

Stayed in September 2024

Staff was courteous and helpful. Explained the tramway to get down to the old city....free transportation. The decor, spaciousness, cleanliness, comfort is truly 5 star plus.

Stayed in September 2024

Everything

Everything

Stayed in August 2024

Price of breakfast option is not feasible.

Clean, beautiful facilities and really close to the tram public transport.

Stayed in August 2024

Only tiny issue - the socket in the room where you can connect cables to charge phone had blue light flashing all night. I was in room 489 and I tried to dim it down. Didn’t work so I put suitcase and chair in front to stop seeing it.

Staff fabulous and extremely helpful in reception, bar 64 and the radicchio restaurant (breakfast),

Stayed in August 2024

Sadly the restaurant was understaffed at both dinner and breakfast. Whereas the staff were very nice, and the food was good, service in the evening was very slow and we left early without ordering desserts or coffees - other tables did the same.

A great hotel in a safe and quiet location with very easy access to the city centre. The front desk staff were excellent.

Stayed in August 2024

Nothing

amazing experience we had during our recent stay at your hotel. Initially, we planned to stay for just one night, but we were so impressed that we extended our stay to two nights. A special mention goes to Jorge at the reception, who was incredibly helpful and kind. His assistance made our stay even more enjoyable. Additionally, the hotel’s location is fantastic, with the tram just a 2-minute walk away, making it very convenient for us to explore the city.

Stayed in August 2024

For check-in, the best plan is to get directions to the parking, park under the building and take the elevator to the lobby from the parking garage. There isn't an ideal place to park by the front door. The garage is very clean and access to the lobby is easy.

The room was very clean, large and comfortable. The bartender was attentive and got our drinks quickly. The restaurant was amazing! Our Italian dinner was fantastic! We ate at very nice places for the 3 days prior to our stay here and all 4 of us felt that our meal was one of the best we had anywhere. The breakfast buffet was also excellent with homemade items, breads, cereals, yogurt, meats, cheeses, eggs, bacon, sausage, potato pancakes, fruit, tea, coffee and various juices as well as a variety of milks. Everything was very fresh and delicious.

Stayed in August 2024

parking was a bit of a pickle

clean and comfortable room, nice staff

Stayed in July 2024