What we experienced in the first room was a disaster. There was no water and the child developed an allergy.

Costumer service was good. The replacement room was ok

Stayed in October 2024

In my Opinion this Hotel hardly need a renovation. Looks like it was one of the first Hotels in Riga after independence of Latvia and hasn’t seen any renovation afterwards. Compared to the other Radisson Hotels in Riga , way overpriced!

The staff was helpfull

Stayed in October 2024

Very wellcoming staff. Room was spaceous and clean,equipped with all necessities. Great view from balcony.

Stayed in August 2024

Old furniture. Old renovation. Definetely, this hotel’s rooms need to be renovated.

Stayed in October 2024

Room not cleaning ,fridge not working,conditioner not working,tell this issues in morning to reception come back on evening nothing did.At the Bar just one brand of beer. I went this hotel 7 years ago the management going worse.Next time I will thinking to stay in this hotel

Great locations

Stayed in August 2024

Cleaning staff

Nothing

Stayed in October 2024

Quite well breakfast, nice view of the river Daugava, great location, kind staff

Stayed in September 2024

1. Tv remote did not work, tv showd only one channel even when you tried to change channels manually in tv itself. And tv was dusty. 2. Breakfast on sunday is until 11 which was good, but at 10 food was cold and 4 pancakes left. Tables were full of dirty dishes. People gathered dirty dishes on one table, so we good eat from clean table. 3. Spa was nice but sauna was cold, water was not so warm and rooms itself were cold. I was there with children, and even they got cold so we couldnt stay long (spa was 7.50 for kid and 15 for adult) 4. We asked around 10 o clock in reception late check out and we got until 14 which was good, but 12.40 we got phone call from same receptionist and she asked when you plan to check out. She appolohized but it felt odd. 5. Using shower was bit confusing and needs repair. Bath plastic was broken (719). I think all rooms could use some maintenance. Curtains dirty and holes in it.

Check in lady was very friendly, kids got free icecream. Room was big. We got free late check out. Spa was open from 8 and it had some equipment for children. Gym was nice. Late breakfast on weekend. Blankets and pillows ver comfortable.

Stayed in September 2024

The bed for the third person wasn’t provided despite the room was booked for three people from the very beginning. the bedding, duvet and pillows were provided upon request within 30mins. We stayed in a few Raddisson hotels and this one was one of the worst, perhaps. The room definitely needs TLC - broken window handle, so we couldn’t shut the window at night (thanks to Indian summer, it was warm enough), ripped off wallpaper, badly scrapped paint , lots of stains on walls, pretty much everything we touched wasn’t in order. Luckily, we were there for one night only.

location is amazing, we stayed in the big room with a river and Old Town View, can’t beat that. Beds are decent. Rooms are warm, shower has got good water pressure. Breakfasts are fab, there is a choice for everyone’s taste. The staff is polite and helpful.

Stayed in September 2024

Issue with lights in room not resolved, despite being told a technician would visit. This was not resolved over our stay. Plugs on electrical lamp had wires showing. No response to email to discuss issues.

Breakfast, comfy bed.

Stayed in September 2024

Our two-night stay at this hotel was plagued by multiple issues: malfunctioning room keys, visibly dirty rooms, and poor-quality breakfast when available. The most egregious problem was the breakfast fiasco, where we were promised a to-go breakfast for our early departure, only to receive nothing, leaving us hungry for our flight. Given the lack of coordination among staff, poor communication, and failure to deliver basic services, we cannot recommend this hotel to other travelers.

Despite the numerous issues we encountered, the hotel's location was excellent, providing convenient access to key areas of interest. The view from our room on the 8th floor was impressive, offering a picturesque panorama of the surrounding cityscape. These positive aspects, unfortunately, were overshadowed by the significant service and maintenance problems we experienced during our stay.

Stayed in September 2024

Very comfortable big room with nice view for panoram Riga.Very nice personal...100% am coming back agein for this hotel.

Stayed in September 2024

I feel when we use booking.com to book the rooms, we are never given the best rooms. The room was in the old section and the amenities were also worn out

The view from the room, The staff is extremely professional and courteous.

Stayed in September 2024

service level

location

Stayed in September 2024

The place is high class, we allways come back

Stayed in September 2024

Hot bathroom

Staff

Stayed in August 2024

The worst Radisson Blu hotel I have ever been. My friends and I were shocked when entered the room، very old and even dirty. accidently we saw better room there and forced them to chenge our room. It was much better but smaller. At first they not only didnt offer new room when we complained but also refused to change، and atlast they Just gave smaller better one. Staff were very unhelpful and alittle rude. There was no parking place for even one hour stay and hotel wanted to charge us 20Euro (There was a free place for only 15min.) Spa was not free which I havent seen before among Radissons hotels ☹

Location View

Stayed in September 2024

Well there are a lot to list down. The staff at the reception was not at all good. No pleasantries exchanged, no greetings which was quite dissappointing. We booked a family suite but the room that was given was not the one which we had booked. On the top of that the ventilation & AC's were not working. It felt like a greenhouse. We had to follow up multiple times with the folks at the reception but those people were not receiving the phone. We had to physically visit the reception multiple times that too from our room which was located at 9th floor. The room which was given was not at all maintained, had foul smell, old dated washroom, broken walls, old furnitures and what not. This was not expected from a brand like Radisson. Finally towards late evening, after chasing multiple times, they alloted a different room which definitely was not a family suite but it was a junior suite with river view. Something to cover up the whole mess which those folks had created for us and ruined our whole day.

Nothing as such.

Stayed in August 2024

In the photo the hotel looks much newer and more attractive, in reality there are already many scuffs. There are often queues at the reception desk because there is only one employee standing there, although others are obviously sitting in the room behind the reception desk

large room, comfortable with a child. The view is very good (we had a view of the river and the old town). Breakfasts are quite consistent with a chain hotel

Stayed in August 2024

Room number 933 view. Perfect

Stayed in August 2024

Supeŕ spa. Excellent emplacement de l'hôtel

Stayed in August 2024

The aircon was smelly, windows were dirty

Stayed in August 2024

Hot rooms

Dated property hair dryers and air conditioning did not work regardless of several maintenance requests restaurant food was not very good

Stayed in August 2024

The room was more in line with a 3-star rating, certainly not the 4 stars advertised. Given the price, it didn’t offer the expected value. Over the weekend, I paid a similar amount for a 5-star hotel in the center of Tallinn, which far exceeded this experience from Wednesday to Friday.

Nothing stood out in particular, except for the receptionist, who was the only aspect of this hotel deserving a four-star rating.

Stayed in August 2024

Very old furniture and equipment, time travel back into the ‘90s. Superior room size is a normal room size with limited spaces for the clothes and luggages. There was a regular bang noise from the air circulation system or somewhere, but not from the air condition as when we switched that off the noise remained.

Excellent location and view on the city and river

Stayed in August 2024