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Reviews of Riad Dar Acsameda & Spa

79 Derb El Ferran Riad Laarouss Medina, Medina, 40000 Marrakesh, Morocco

#600 of 1,300 hotels in Marrakesh

Guests' Choice

Review Score

Based on 17 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    9.5

  • Free Wifi

    10.0

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Showing 1 - 17

  • Reviewed: April 11, 2025

    9.0
    Abdul was an exceptional host - organising our day in the Ayala mountains with a driver and a guide.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Not very private.

    Stunning Riad - beautifully decorated, very comfortable bed and pillows. Had the larger size room. Right in the Medina however off in a quiet side street. The team are exceptional, delicious breakfast, nothing was too much trouble from last minute ironing to shoe mending!

    Stayed in April 2025

  • Reviewed: April 5, 2025

    10
    Super
    • Leisure trip
    • Travelers with friends
    • Superior King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    All the staff were wonderful and very helpful. Their attitude was exceptional, and Mr. Wadie was great to deal with. All the employees were excellent—it was a wonderful stay.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    10
    A charming and centrally located Riad in Marrakech, with warm, helpful staff and beautifully decorated rooms in authenti
    • Leisure trip
    • Travelers with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I had a wonderful stay at this charming Riad in the heart of Marrakech. The location is perfect — very central and within walking distance to many of the city’s main attractions. The staff were incredibly friendly and helpful, always ready to assist with a smile and great recommendations. The rooms are beautifully decorated in a traditional Moroccan style, creating an authentic and cozy atmosphere. Everything was clean, comfortable, and thoughtfully arranged. A perfect place to relax after a day exploring the medina. Highly recommended!

    Stayed in April 2025

  • Reviewed: March 25, 2025

    10
    Exceptional stay, fab location, wonderful staff! Will definitely be coming back and recommending to family & friends
    • Leisure trip
    • Travelers with friends
    • Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing!

    The location of this Riad is perfect, it is spotlessly clean and the staff are 10/10 especially Mohammed.

    Stayed in March 2025

  • Reviewed: March 1, 2025

    10
    Amazing Stay, Can’t Wait to Come Back!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We had such an incredible stay at Riad Dar Acsameda! The place is absolutely beautiful, super clean, and has such a peaceful atmosphere. The staff was kind and welcoming. A special shoutout to Abdou, who was super friendly and always communicative. He gave us great recommendations that made our trip even better. Breakfast was fresh and delicious every morning, especially the fresh orange juice was the perfect way to start the day. We also tried the hammam and massage, which were so relaxing and a great experience. Overall, everything was perfect, and we’re already looking forward to coming back. Highly recommend this place to anyone visiting Marrakech!

    Stayed in March 2025

  • Reviewed: February 17, 2025

    10
    Perfect, we would recommend family and friends to stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The street leading up to it would benefit from some lighting, when walking back in the evening.

    The property is new and beautifully decorated and very clean. There is a lovely peaceful roof terrace where you can relax, and lots of comfy chairs if you want to relax in the courtyard. It’s very peaceful and feels like a tranquil place to relax after the chaos of the Medina. The staff were fantastic and so friendly, Abdul on reception is always there day and night, and makes you feel safe as he answers the door to everyone who rings the bell. There is also a spa in the basement which looked lovely, although we didn’t try it.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    10
    A gorgeous riad with fantastic staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Absolutely stunning design. Really cool interior design. The Riad had amazing facilities - beautiful pool and roof terrace. The staff were amazing. We were treated really well the whole way through. Wady the manager pretty much custom made each day of our trip, Abdul made sure we always comfortable and Faty gave us an amazing spa experience. It really was amazing

    Stayed in February 2025

  • Reviewed: February 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely stunning riad and wonderful friendly staff. Abdul went above and beyond to look after us and the breakfast was delicious - we can't wait to go back!

    Stayed in January 2025

  • Reviewed: January 25, 2025

    10
    Amazing stay in the heart of Medina!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    We had an amazing stay! The RIAD is new and impeccably clean. The staff was professional, friendly, and made us feel so comfortable throughout our visit. The atmosphere was perfect, and the interior design is absolutely stunning. Breakfast was delicious, and we’re already looking forward to coming back in the future!

    Stayed in January 2025

  • Reviewed: January 20, 2025

    10
    The most beautiful place I have ever stayed in
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing I didn’t like about the property

    The property was immaculate, decor was tasteful, the rooms and roof terrace are beautiful. Ouadie, Abdul and the rest of the staff were so friendly and accommodating. They couldn’t do enough for us and were so kind. If I could give more than 10 Stars I would. I can’t wait to return!

    Stayed in January 2025

  • Reviewed: February 8, 2025

    2.0
    Caused me to miss my flight, very frustrating
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had a horrible experience checking out and it made me miss my flight. I had a train that departed at 9:50AM. I went to checkout by 9:20AM and hoped I’d leave at 9:30AM to catch the train. The concierge took his sweet time printing the bills and was slow as hell, despite my repeated warnings that I have a train to catch at 9:50. And to make it worse, the POS machine wouldn’t work. It had an error code, and instead of figuring out what the problem was, he just kept trying to put in the total amount and asked me to tap my card. We must have tried this 6-7 times until I got very upset. 1) I have repeatedly communicated that I have a train to catch, and it’s a tight schedule; 2) Keeping trying the same thing and expecting a different result is the definition of stupidity. I tried both of my cards, which worked perfectly throughout the trip, so it could not be my cards’ problem. The concierge didn’t even try to use the brain to solve the problem. The cherry on top of this horror was his audacity to ask me to go to an ATM. By now I’ve already missed my train, which only came every hour. Plus, the ATM he led me to only allows 2000MAD withdrawal per transaction and took 33MAD fees for each, an additional charge that was the fault of the hotel but they were happy to overlook it. All these stupidity led to me missing my international flight home. It was a mistake staying here. I cannot stress my frustration and anger at the poor handling. On a side note, all the female staff were kind and nice. If I hadn’t missed my flight from my stupid checkout process, I would have had a much better impression of this property.

    Location was okay, quite north of the town, so it’ll be 30-40min walk anywhere. Rooms are newly constructed, so the hotel is clean in general

    Stayed in February 2025

  • Reviewed: February 8, 2025

    2.0
    Horrible experience - no respect of time
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I had a horrible last day. I repeatedly told the staff that my train would leave at 9:50AM, as I was checking out. The concierge just didn’t care about my schedule. He took forever with the POS machine. I don’t know if it’s the network connection problem or issue with the machine, he kept putting in the amount and asked me to tap my card, and every time there was the same error code. I’ve tried all my cards and it showed the same error, so it was not my card issue. But instead of figuring out why the machine wasn’t working, he just kept trying to put numbers in and asked me to tap. He must had done this 6-7 times until I got upset. The definition of stupidity is trying to do the same thing over and over again and expecting a different result. And by now it’s already 9:35AM, he had the audacity to ask me to go to an ATM, and I could only withdraw 2000MAD at a time with that particular ATM, each time with 33MAD transaction fees, which the hotel was happy to overlook. By the time we were done, I have already missed my train, which only comes hourly. This is a horrible experience. The concierge showed no respect for my time, despite my urgent reminder of my tight schedule. There was not a single brain cell involved in this transaction problem. Never again.

    Location is in the old town, it’s quite far north though, will be a long walk to the attractions

    Stayed in February 2025

  • Reviewed: April 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: April 15, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: December 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: February 2, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

Showing 1 - 17

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