Photos were misleading. Before we requested to change rooms, our shower drain was clogged, the bed was uncomfortable with just a bed sheet to cover with, and room was way too congested for 2.

Terrace was nice as well as the staff. Helped us change rooms into a bigger one after the first night

Stayed in June 2024

Strong smell of cat urine through the hotel. The bathrooms were rundown.

Great location, friendly staff, wonderful breakfast.

Stayed in April 2024

Small but pleasant in small beautiful town

Stayed in March 2024

The wifi was weak and at times non existent. The room we had included an ensuite with shower but had no shower curtain resulting in a very wet bathroom after a shower. Also there hot water was very limited with maybe 5 mins of hot water then freezing cold.

Good location to the centre of the town and attractions. The staff were very helpful and friendly which is why they rated highly.

Stayed in March 2024

The staff doesn’t speak any English. The breakfast was just different types of bread with butter.

It looks just like the pictures. Great location.

Stayed in February 2024

Very little facilities were available and the heating in the room was very weak in the winter.

Good location, friendly staff and good size room

Stayed in December 2023

Things just seemed a little disorganized for us. We needed to ask for a number of items.

staff was very friendly and made us feel very welcome

Stayed in November 2023

location is not good for heavy luggages and no hair dryer at the room

clean and warm staff

Stayed in October 2023

1. Water heater is not electronic: 3 liters of water per room. If the first person uses too much water, the next person has to wait at least 30 minutes for water heating. (Actually, I waited for 30-60 minutes, and still had no hot water. Then, I had a fever the next day...) If you like taking showers with cold water, this hotel will be perfect for you! 2. There is no window on 1F's room: I feel so oppressed! The air ventilation is only through a fan, and the sound of the fan is a little noisy. It affected our sleep at night 3. The mirror in the bathroom is peeling off; guests need to be careful to avoid injury. 4. Breakfast was on a beautiful balcony with a nice view. However, there were a lot of bees, so you might not enjoy the delicious breakfas

Stayed in October 2023

V Poor internet, no housekeeping, poor breakfast

Design is authentic

Stayed in September 2023

The bathroom was a bit run-down and the shower didn't drain very well. Our main concern was that there was an open sewer in the street below and the smell came straight in the bedroom windows, so the whole room smelt like sewage most of our stay. Bed also wasn't very comfy, and pillows were very lumpy.

The rooftop balcony was really lovely. Staff were friendly and helpful. Location was good and close to everything.

Stayed in August 2023

the staff were really silly. not professional at all !!

the view

Stayed in August 2023

Breakfast is so cheap the only riad or dar I ever saw that they don't serve eggs or fruits or juice !!!!! We have been staying in chefchauon in smaller and more cheaper options and they all serve a good breakfast with fruits juice and eggs The most surprising thing !! No air-conditioning I am not sure how this place doesn't have an air conditioning, in summer it is very hot and in winter it is very cold so how come you don't have an air conditioning and it is something you cannot take care while reserving however it is not mentioned that they have one so you can't blame them on booking, you just blame them on how cheap they are charging on the expensive side and not having an air-conditioning or a good breakfast Internet also is very bad always cutting off and very slow Place is clearly understaffed So what you really feel is that the owner doesn't want to pay

I am giving them 7 just for Reda he is amazing and doing all his best to make your stay worthy Reda should take 10 Room is big and clean Toilet is very cool Roof is very very nice, with a good breath of air

Stayed in August 2023

The facilities are not entirely modern, and we would have appreciated if they were a bit cleaner. Two of our rooms were very small and spartans, while one was quite big and spacious. The bed and cushions were surprisingly uncomfortable. For sure the best thing of the property is the location, but they could offer a better service (given the price) with an upgrade of the furnitures.

The property is very central, and it has a fantastic terrace on top on three different level. You can feel and breathe the essence of the city. The staff was super helfpul and kind to us.

Stayed in July 2023

Our room did not have the two beds we were told it did

Clean with friendly and helpful staff

Stayed in July 2023

The rooms had a mildew or sewer smell to them that if you closed the windows was intolerable. Fortunately, we were able to keep the windows open and the smell away. Also, the mattresses and pillows could be a bit more substantial.

Great rooftop area, the staff were all very nice, very friendly and helpful. Breakfast was wonderful.

Stayed in June 2023

No air condition in the room and the beds were a bit hard.

Good breakfast - amazing rooftop terrasse and Very spacious rooms.

Stayed in July 2023

the triple room didn’t have have windows and smelled a little old !

The location is absolutely right in the city centre. having breakfast on the rooftop was great and the staff of the hotel is nice !

Stayed in June 2023

Our room was off main room on ground floor. Limited privacy noise and small curtain!

Great location and lovely staff who were very helpful at all times..

Stayed in May 2023

Bathroom is smelling

Roof top is nice

Stayed in May 2023

Our room was located on the ground level. The drain in the shower did not work well and it smelled so bad that it kept us awake at night. Also, there was not enough hot water for the third person when we showered. Unfortunately, we did not get an extra toilet paper, so since there was three of us we ran out and it was difficult to find someone to get a new roll. Also, on our departure day we had to leave before 8am and we were not able to get anything for breakfast, not even coffee or tea. The view from the terrace is nice, however, all these negative things were so disappointing that our overall stay was not satisfactory. We have traveled through Morocco and stayed in several riads, sadly this was the worst one. I am not sure where from came these awesome reviews.

View from terrace

Stayed in April 2023

Rooms are very humid. Ours was on the ground floor, no window.

Hotel inside the Medina, perfect position. Staff is nice, breakfast in the terrace was a plus.

Stayed in March 2023

Bathroom could have been better. It smelled very humid. Perhaps the time of year in the mountains. These old buildings with limited heat can be challenging.

Breakfast was good and as can be expected. Staff were excellent and very accommodating.

Stayed in March 2023

Avoid this place at all cost. Everything else, from no heat in the room (the small heater we were provided, could not heat the room) to the fact there was no hot water. The toiltry is 3rd grade. The room has no chair table or closet. This is the worst facility I slept in during my 40 years, 70 countries travels. I am going to complain about booking as something is wrong with the rating .

Staff was trying very hard despite very bad conditions. The location is very good

Stayed in March 2023

There were no toilet paper and towels in the bathroom upon arrival. The plate of the electrical socket to connect the portable heater had come apart from the wall before my arrival (see photo).

The breakfast was fine and the service polite and courteous. Although at this point in my trip I would have preferred a little more protein as it was heavily laden with breads.

Stayed in January 2023