Nothing to dislike

Location is great, hotel is clean and beautiful. Staff friendly and helpful

Stayed in April 2025

It’s a bit tricky to find but perhaps just on the first day or two.

Very beautiful decor throughout with relaxing ambience. We stayed in the Byzantine suite - magnificent bathroom and spacious bedroom. The breakfast by the pool was wonderful. Staff were welcoming and couldn’t do enough for us, a gentleman even accompanied us to the souks as we had limited time to choose presents. Thank you to the whole team for a memorable visit.

Stayed in March 2025

The hotel was expensive so there could have been a replenishment of biscuits in the room and the pool could have been a little warmer. The lighting while eating dinner was too poor to see what I was eating which was annoying.

The location and helpful of the staff, particularly Bob. The room was very clean and comfortable

Stayed in January 2025

the massage

lovely

Stayed in November 2024

The access to the hotel is far from ideal and many people would not want to come or go except by taxi, although the hotel is not far from the centre of the Medina. Motorcycles are a nightmare and the city authorities should ban them within the Medina.

Everything in the hotel

Stayed in October 2024

Nothing really.

The Riad had been built to very high standards using local craftsmen and materials, the woodwork was exceptional. Our room was large , comfortable and well lit with plenty of storage. Breakfast was great and served around the pool on the central courtyard, evening meals was served around the pool or on the roof terrace, the food was very good. All the staff were helpful and welcoming, I enjoyed the Hamman

Stayed in October 2024

Nothing to dislike at all

It's hard to adequately portray this oasis in the centre of Marrakech. It's beautiful, serene and the staff were amazing. Happy, helpful and professional. Thank you all so much for a stay that will be hard to match.

Stayed in September 2024

The massage I booked was really bad and expensive. But that's just because the masseur was not really trained, and i'm very picky as I have massage every week. The owner was present during our stay, maybe a bit too obvious. The location is further up in the medina, not really central located, there is nothing to do outside; it takes at least 5 minutes walking through dodgy streets. Overall it is a very pleasant experience !

The Riad is a lot prettier in real than the photo, especially at Night once they put the candles on the central chandelier. The Riad is quiet, and not many rooms for a homy feeling. The staff was very pleasant and discreet.

Stayed in September 2024

It stay in mind for long time…

The design of the facility, the staff, the lovely owner and the great service… this Riad is an experience by itself

Stayed in April 2024

The only thing to be aware of is that the hotel is tucked away in a maze of small streets. Taxis can easily find it. But don’t plan to go out walking. Traffic on main streets is downright scary😁

The Demeures is beautiful, relaxing and well run. The courtyard around the pool is delightful- breakfast, lunch dinner or just hanging out. Food is delicious. We liked it even better than the other great restaurants we ate at. The staff is wonderful and simply superb! Nothing was too much trouble. Booking taxis, reservations, helping with everything! Rooms are large and comfortable. We met Zoë, the owner/manager who explained that her mother and grandmother had designed and built this special retreat and many of the staff have been with them from the beginning. All that love for their business and commitment to perfect service surely showed in our experience of staying there!

Stayed in April 2024

Hard to find from outside as there are no visible signs.

Lovely riad!! Amazing room and courtyard and really good value for money! The spa is amazing and we had a great hammam.

Stayed in April 2024

The hamman needed a bit more notice to get going. Didn’t expect to pay extra to use it. Little thing- but refil of complimentary water would have been a simple and in-expensive touch.

Absolutely beautiful Riad/room. The peace and serenity of the space. Wonderful relaxing breakfast. Lovely showers and toiletries (the best shampoo/moisturisers of any hotel spa ever). Such warm and friendly staff. Always welcoming.

Stayed in February 2024

Nothing it was all great

It was beautiful , so quiet and very traditional with brilliant woodwork and special decor. Staff were great

Stayed in October 2023

Unfortunately, the air conditioning in our room kept cutting out. Eventually, we were moved to a different room but it had already impacted upon comfort and sleep. The breakfast was ok.

Very friendly and helpful staff. Location within the Medina was good. Romantic place to stay. The pool in the central courtyard was lovely and a necessity in the 40+ degree heat.

Stayed in June 2023

The only thing I didn't like is that I had to leave.

Everything about our six night stay was relaxing and perfect. Our suite was sprawling, beautifully decorated and ideal for me and my two teen boys: truly the most beautiful room we've ever stayed in. The courtyard was a magical oasis of calm. Staff was friendly and attentive (and refused tips), and Zoe, the owner, quick to help with our every request -- and even to hand deliver and administer a Moroccan cure for my son's upset stomach! Honestly, she made us feel so welcome and at home. The location was ideal, the kids playing soccer nearby in the medina a complete non-issue (they even passed the ball to us a couple times as we passed by). Bonus: expansive roof space for stargazing and listening to the call to prayer, and excellent dinners.

Stayed in February 2023

If I have to be critical I would say our dinner was a little overpriced and the vegetarian offerings could have been more plentiful.

Beautiful hotel. Our suite couldn’t have been better. The staff were very welcoming and helpful.

Stayed in February 2023

WiFi was weak and unstable.

Breakfast excellent. Staff was very attentive and courteous. Enjoyed the arquitecture and decoration, the riad experience.

Stayed in January 2023

Every thing.

very beautiful and well maintained hotel. The hotel was like museum. extremely beautiful, clean, comfortable hotel in a very central area. highly recommended.

Stayed in December 2022

great staff, lovely breakfast, towels need to be replaced as a bit tired

beautiful Riad

Stayed in November 2022

Worth staying in a Riad and not in a chain hotel as it is a unique experience. The rooms have air conditioning, wifi and refrigerators which was very convenient. This Riad is in the north end of the Medina – about a 15-20 mins walk to the main mosque and taxi’s are available (lots of the Riad’s are not accessible by car so this is a nice feature). Has a lovely pool in the courtyard and a rooftop deck where you can relax in the sun. They also have a spa and private Hammam if you are interested in that. Would highly recommend you accept their offer to arrange pick up from the airport. Staff were very helpful and friendly and able to arrange taxis as needed. Breakfast is included and is served poolside. It follows the same formula each day with croissant, muffins, cakes, pancakes, with a boiled egg, fruit and yogurt. Fruit and pastries change daily, and the poolside setting is lovely. We had dinner there one night which was nice not to have to go out on our first night – the Tagine’s were very nice and we were able to find a nice wine.

Stayed in October 2022

nothing.

The property is beautiful. Very clean, authentic, incredible food. Staff are very friendly and helpful. The rooms have a very luxurious feel. We booked a treatment which was very relaxing. Would 100% recommend to everyone who wants to feel like they are in Marrakesh paradise.

Stayed in October 2022

Lovely property, great location and everyone was polite and considerate.

Stayed in October 2022

I'm 99% certain, the towels around the pool the didn't wash but instead folded back up and put on the sun loungers, so other guests would have just thought that they were fresh towels and used them. It's also not a warm poole, I don't mind especially in the heat, but when they say heated you think not cold. Apart from this the whole thing was great.

Staff where great, food was lovely and the Riad was beautiful. We where able to drive in as they had parking outside the front. It's little far from the main square if you don't know the place.

Stayed in October 2022

Menu at lunch could have been a bit better and there could have been more staff around to serve drinks. We spent a few hours on the rooftop terrace and there was no staff up there .

Excellent location only a 15 minute walk to get to the square. The staff were very friendly and breakfast was excellent. Our room was very spacious and clean

Stayed in October 2022