DO NOT EAT OVER HERE. My 18 month old baby got serious gastroenteritis and we had to take her to a hospital in a foreign country which scared the hell out of us. We got to know she got gastroenteritis from something she ate. we straight away knew it was from here as their food hygiene standards were disgusting! 1) bird poop on eating tables and they didn't clean it up when asked instead just placed the food tray on top. 2) dead fly in the bottle of salad dressing. 3) bugs crawling on restaurant and reception sofas. 4) disgusting kitchen when I went to find someone to heat water for the baby's formula. 5) cat feces around the restaurant and places to eat. 5) spitted out seeds in our olive condiments. 6) swimming pool was green 7) gave us bread fallen on the floor that had ants, earth, grass, cat feces in places etc (didnt bother getting new) and God knows how many times they gave us leftover food like this and even if they had swapped the bread I wouldn't trust them (for all you know they could bring the same one back)... from all this, you can imagine what their standards are when cooking food. The staff was sweet and friendly but you could tell they did not have basic hygiene training/understanding and it wasn't taken seriously. Needs inspection if wants to continue running and the inspector needs to go undercover and stay there for a couple of days but eat somewhere else

DO NOT EAT OVER HERE. My 18 month old baby got serious gastroenteritis and we had to take her to a hospital in a foreign country which scared the hell out of us. We got to know she got gastroenteritis from something she ate. we straight away knew it was from here as their food hygiene standards were disgusting! 1) bird poop on eating tables and they didn't clean it up when asked instead just placed the food tray on top. 2) dead fly in the bottle of salad dressing. 3) bugs crawling on restaurant and reception sofas. 4) disgusting kitchen when I went to find someone to heat water for the baby's formula. 5) cat feces around the restaurant and places to eat. 5) spitted out seeds in our olive condiments. 6) swimming pool was green 7) gave us bread fallen on the floor that had ants, earth, grass, cat feces in places etc (didnt bother getting new) and God knows how many times they gave us leftover food like this and even if they had swapped the bread I wouldn't trust them (for all you know they could bring the same one back)... from all this, you can imagine what their standards are when cooking food. The staff was sweet and friendly but you could tell they did not have basic hygiene training/understanding and it wasn't taken seriously. Needs inspection if wants to continue running and the inspector needs to go undercover and stay there for a couple of days but eat somewhere else

Stayed in May 2023

Location was a little out of town but no neighbours to worry about.

Stayed in April 2023

absence of hot water, with sulfur smell, rooms not full cleaned, bugs.

i liked the spaces, jardins coltivated, peacocks around us, great area for dinner and breakfast, food quality, staff courtesy

Stayed in April 2023

we were offered a room on the ground floor with construction works going on on 1st floor. too much dust which caused me an allergy. lucky that it was fixed the following day by getting another room. the room was ok but no hot water for showering; the Air conditioning not working and no internet. the electricity went off and spent the night without electricity. we asked for an early breakfast in the room as it is Ramadan. we were advised that the staff in charge of the kitchen cannot make the breakfast for us and were offered a very poor cold breakfast at around 2 o'clock am which was not consumable. a complaint was made to the owner then the breakfast issue was fixed the following day with the coming of a group of Turkish nationals who required early breakfast as we did and we managed to have an average decent breakfast this time. forget about a swim as the swimming water looks green due to the water not being handled/treated. A lady working there seems to be exhausted as working all day long and night. not good for customer service as she needs to have a rest to be able to respond when needed. She is everywhere in the kitchen, at the reception, making up the rooms, etc... we were not advised that the lodge has an issue with accepting credit cards and were obliged to pay in cash. we asked for a receipt and an invoice from the lady who said that the owner will prepare it for us on our departure day. he never did. we asked him to provide the invoice, he apologized that he does not have the stamp that day in the reception and promised to send it by email or WhatsApp. again he NEVER DID though I kept sending him reminders for over 3 weeks now. the worst thing is that the lodge owner did not honor his word or what he advertises on booking.com. it s a shame for Morocco that tries to welcome 30 million tourists as per its 2030 tourist vision announced by the king. staff and owner MUST be trained on customer service ethics

the location is very good though there is no well-paved road. we arrived late to Ouarzazate and managed to find our way thanks to Waze application. the place is calm but has some issues to be fixed like the salted water, the AC, and the swimming pool.

Stayed in March 2023

Pricey and very limited menu dinner, I extremely expansive alcohol and ride to town to eat vegetarian food😕

breakfast room ambience pool staff esp Mora

Stayed in April 2023

It is difficult to find through rough roads in a suburb of Ouarzazate and the advice to download maps.me was invaluable. The journey across stony ground probably requires a vehicle suitable for the terrain not a 4x4 jeep but not a small family car either. The heating is solar powered. It only comes on at 8pm for 2 hours. Consequently by 10 the room is getting cold and in the morning it was below 4c. (Ice on the car). Solar eco is laudable but not if it makes the guests very uncomfortable. We came to the lodge as birdwatchers drawn by the famous lake and booked a "lake view" room. There is no lake and clearly hasn't been one for some time judging by the vegetation across the landscape. Wi-Fi was very poor and intermittent. The lodge was unable to take cards and we had to drive to the town following a moped and hand him 1000 dhs withdrawn from a bank at extra expense.

The staff were great. Ibrahim did everything to make the stay good. The eco ethos is to be applauded and the huge bed and bathroom were very good. The room was decorated in traditional berber style and the lodge is very quiet and peaceful.

Stayed in January 2023

No warm showers

exceptional welcome and service. we loved our host very much!

Stayed in November 2022

The pool was green and not cleaned at all. The water is not refreshed at all and is surely full of bacteria ect, we did not go in (neither did any one else when we were there). Wifi only available in the restaurant and 5 meters outside of it and even then it's not amazing. For preassure and hot water from the shower you first have to ask. It gets fixed immediately but still annoying. I get that, because of eco values, you only activate it a short time but communicate with exact hours those timespans and all is well.

Very quite location, away from everything Nice garden as well to find your peace and the rooms were very good as well. Mohammed helped us with all the questions we had and was very friendly.

Stayed in November 2022

The road was bad i asked for two room i only got one the dinner was a bit expensive but it was very nice and tasty the server was very helpful 👌

Stayed in August 2022

The air conditioning only worked for a few hours a day due to running off a generator as the property is not connected to the electric grid. The sheets were a little old/worn. The breakfast service was a bit slow as they didn't have enough staff working for the number of guests. The dinner was fairly poor value and much better could be had elsewhere for the same price.

The location was beautiful and really felt like an oasis in the desert as there was nothing for about 500m around the property in one direction and looking out from the pool/garden it was barren as far as you could see. The pool was really nice and looked amazing at night. The breakfast was always more than enough food.

Stayed in July 2022

We were unlucky as to have ants in our bed and although the staff was on it and changed our bed sheets a few times, the issue didn't come from the sheets and wasn't therefore resolved. Although the owner promised us the best tagine in the world, we were slightly dissappointed as it lacked vegetables.

Great oasis of rest outside Ouarzazate with very friendly staff and a beautiful green garden. The rooms are large and comfortable with a cute tea area.

Stayed in May 2022

we arrived late around 7 pm and our room was not ready yet. we had to wait 30 minutes to access to our room. they were other room ready but I think they were for the owner s friends and family. air conditioner not working . the pool was muddy dirty …

great location and price

Stayed in May 2022

there's no hot water you have to ask the manger to find a soloutin whenever you want have a shower. the AC electricity cut off deliberately while you are sleeping . i had a bad night cuz the heat, the manager check our room and asked why we turned the AC on assuming its going to be cold at night witout AC. the water for bathroom has too much chlore can dammage the hair and make you red eyes . the pool was nasty and dirty not qualified to swim in

the breakfast was perfect

Stayed in May 2022

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Stayed in May 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in March 2025