Rue Badr Assayab, Quartier Gauthier, 3, Sidi Belyout, 20060 Casablanca, Morocco
#72 of 108 hotels in Casablanca
Guests' ChoiceBased on 695 hotel reviews
7.3Cleanliness
7.6
Comfort
7.6
Location
8.4
Facilities
7.3
Staff
8.2
Value for money
7.5
Free Wifi
7.4
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End of dialog contentReviewed: October 11, 2023
Imene
MoroccoBreakfast items quality could have been much better, no integrated water tape in the toilet (you’re supposed to use cleaning paper in a Muslim country?), no prayer room, no prayer carpet, no tools in the kitchen (good to have a cooking space but it’s useless if there is only one empty cup of coffee in a double room, no plates or cooking tools)
Room is spacious, great location, checkin allowed ahead of time, check out allowed few minutes after 12 pm, staff we met at checkin was better (a girl) but everyone is nice anyway.
Stayed in October 2023
Reviewed: October 7, 2023
Youness
MoroccoPropreté Emplacement
Stayed in September 2023
Reviewed: October 1, 2023
Nawaf
CanadaVery hot and the bathroom wasn’t clean and no soap or toilet paper !!
Specious room !!
Stayed in September 2023
Reviewed: October 1, 2023
Ebrahim
Saudi Arabiaperfect sray and so friendly staff especially Marwan
Stayed in October 2023
Reviewed: September 29, 2023
Badria
NetherlandsStaff was very helpful and friendly and the room was very big and good. Location is good to
Stayed in September 2023
Reviewed: September 25, 2023
Caragiulo
United StatesI took one point away because our hot water ran out very quickly
The hotel is very clean, staff is helpful and friendly, and the breakfast is tasty. They serve excellent coffee and tea. There is also a rooftop bar where we relaxed to smoke hookah and watch soccer. Lastly, the hotel is very close to the city center as well as good restaurants
Stayed in September 2023
Reviewed: September 25, 2023
Ahmed
CanadaNo Gym
Room size Elevator Location Staff Breakfast
Stayed in September 2023
Reviewed: September 23, 2023
Alioune
United StatesThe night front desk agent had a very deceptive attitude… He gave me bad advice for outside parking due to inaccessible facility parking(roadwork)…he helped outside agent give a higher than normal price for parking…I delayed the payment because of lack of change…and the rental car was badly scarred during that same night…and I had to pay for that damage 4000dh…to the rental car company….!
Location is good! Breakfast is ok! The room has a lot of space and has kitchen equipment
Stayed in September 2023
Reviewed: September 18, 2023
Mohamed
Saudi Arabiaparking
location
Stayed in September 2023
Reviewed: September 16, 2023
Ehab
NetherlandsAll was fine really
Nice staff and friendly, helpful service
Stayed in September 2023
Reviewed: September 13, 2023
Travelers2000
United StatesNothing
Everything
Stayed in June 2023
Reviewed: September 12, 2023
Hinde
United KingdomLack of cleanliness and utensils. The shower needs fixing and the towels need to be thrown away and new ones bought, provide a No Disturb sign to be used, give the breakfast a Moroccan touch with some real orange juice or at least a good quality brand.. etc Some of the staff (one doorman in particular) is not courteous. He kind of expects a chat and a tip every time he sees your face. That was uncomfortable. The road works around didn’t give easy access to pickup and drop off vehicles and didn’t make the street agreeable to walk around.
The room was big and the location was convenient.
Stayed in August 2023
Reviewed: September 11, 2023
Mahmoud
EgyptNo thing I can say I didn't like
Fantastic experiment , everything is perfect
Stayed in September 2023
Reviewed: September 11, 2023
Muhammad
United Kingdom- The room we were initially given had a broken shower door and water would leak onto the floor. The sink drain was also blocked. — but the replacement room had no issues - the only major issue is no bidet shower/ shatafa for istinja to clean your self after going to the toilet.
- Customer service is fantastic. - The huge selection for breakfast was AMAZING. - The bed is BRILLIANT - one of the comfiest sleeps I’ve ever had. - the AC is amazing - great location - the decor is simple and beautiful - good toiletries but no bidet shower/shatafa or facility for istinja. The overall experience, despite the initial hiccups, was 10/10 I would definitely recommend this hotel to all.
Stayed in September 2023
Reviewed: September 5, 2023
Ibraheem
United KingdomMore towels should be provided. As the room was initially booked for two people and only one towel was provided.
Good location Friendly staff Room size Good breakfast
Stayed in September 2023
Reviewed: September 5, 2023
Abakar
OmanToilet little crap
The area , the breakfast
Stayed in August 2023
Reviewed: August 29, 2023
Diego
ColombiaToo much noise coming from people in other rooms. I dont know who was on the room up of us but until 3 am they were moving tables, seats. And starting again the same way in the morning during the 2 days that we were there so was really uncomfortable.
Comfortable room, enough space.
Stayed in August 2023
Reviewed: August 24, 2023
Omoniyi
United KingdomGenerally not clean. Shower heads and bathroom were not clean. Sheets and towels also not clean. Initially room had strong septic/sewage smell, we were moved to a new floor however one of the rooms had a faulty air conditioner
Friendly staff
Stayed in August 2023
Reviewed: August 23, 2023
Nigerian
NigeriaDirty linens, no towels, stained pillow cases, faulty shower, insects in the room. A total nightmare. Capped with a very rude manager who has no emotions or regard for the customers wellbeing
I didnt like anything about the place. A rip off!! Not as advertised.
Stayed in August 2023
Reviewed: August 23, 2023
Cynthia
United StatesLocation
Size and design and ac
Stayed in August 2023
Reviewed: August 18, 2023
Hala
United StatesEverything about the hotel especially level of cleanliness & poor service
Nothing really
Stayed in August 2023
Reviewed: August 17, 2023
Mk
Netherlandsnothing...Maybe the slow and a bit chaotic breakfast but maybe this is inherent to the charm.
The location, the kindness of the staff, the spacious room.
Stayed in May 2023
Reviewed: August 5, 2023
Siham
United StatesThere was no towels at all when I asked they say they will send them and they never did also they charge me extra not for what
Location
Stayed in July 2023
Reviewed: August 3, 2023
Mohamed
Egyptvery friendly and welcoming staff. Professional, prompt and kind . Rooms are clean , comfortable and up to standards . But what really highlights this hotel is the kind treatment by everyone from reception to housekeepers.
Stayed in July 2023
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