Reviews of Hotel Islane This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
279 Avenue Mohamed V, Medina, 40000 Marrakesh, Morocco
#1238 of 1,277 hotels in Marrakesh
Guests' ChoiceReview Score
Based on 196 hotel reviews
6.3Score breakdown
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Cleanliness
6.5
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Comfort
6.4
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Location
9.2
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Facilities
6.0
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Staff
8.0
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Value for money
6.7
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Free Wifi
7.5
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Reviewed: October 10, 2024
Badreddine
United States1 review10“Recommended to travelers”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 14 nights
- • Submitted from a mobile device
Nice and gentle People
Stayed in October 2024
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Reviewed: October 2, 2024
Barry
United States37 Reviews4 helpful votes4.0“Great location, but hotel has seen better days”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No elevator or hand rails on stairs, swarms of bees at breakfast buffet, entire hotel needs complete renovation, not enough electrical outlets in room, dated decor, only one lock worked on the door, nothing in English on TV, had to ask for a mini refrigerator.
Location
Stayed in September 2024
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Reviewed: September 26, 2024
Barry
United States37 Reviews4 helpful votes3.0“Hotel needs total renovation. Will not stay here again in the future.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
No elevator and no hand rails on the stairs, locks need replacing, luke warm water, no stoppers for sink and bathtub, missing window in bathroom, and outer window in bedroom would not close or lock, no mini refrigerator provided, tacky furniture and decor, not enough electrical outlets. Had to push a switch to turn on lights in the hallways. Air conditioning stopped working and we had to move to another room. There were swarms of bees at the breakfast buffet. No English language stations on the television.
The location is exceptional. A great view from our room.
Stayed in September 2024
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Reviewed: September 22, 2024
Mohamed
United States3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast menu was quite good & delicious ! With local food served as an open (buffet, or table) ! But not as much diverse when compared to other well known hotels around the town ! Another down side 👎 point is the Hotel wifi was not much stronger & most of the time wasn't stable to cover All the units ! Mine was the case ! Otherwise everything was OK 👍
The Hotel location was super ideal to get around all Marrakech Old Medina, ❤️ Koutobia Mosque was a close by the unit window, also Place Jamaa El Fena was right at the corner within a very short walking distance ! Stuff was welcoming & friendly at all request or needs👍 I will definitely give this place another visit whenever I can, & also recommend to other people !
Stayed in September 2024
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Reviewed: September 14, 2024
Tangeroismaroc
Morocco42 Reviews11 helpful votes2.0“Never again at one-star Hotel Islane”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Lack of maintenance. Broken headboard on uncomfortable bed. Lukewarm water in a cramped tiny bathroom. No shampoo and hand towels. Nothing in English, French, etc. on television--only Arabic channels. Tacky decor. Room door lock broken. Minimal buffet breakfast with swarming bees on confiture. Weak coffee. Dark hallways. No mini-fridge. Only one electrical outlet. Broken windows. No stoppers in sink. Hotel Islane needs to be demolished and rebuilt and an elevator and doorman.
Location.
Stayed in September 2024
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Reviewed: August 6, 2024
Mako
Morocco1 review3.0Poor- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There is no hot water in the bathroom
Stayed in August 2024
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Reviewed: August 1, 2024
David
New Zealand7 Reviews3 helpful votes8.0“Location was excellent but the wifi and rooms left a bit to be desired.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
The wifi in the back lower room where I stayed was nonexistent. They were painting and that was a good thing. The rooms and bathrooms could use a little updating for the price.
The location next to Jemaa el-Fnaa was fantastic. Access to everything in the area was wonderful.
Stayed in June 2024
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Reviewed: July 19, 2024
Mahdi
Iraq2 Reviews1 helpful vote1.0“The bathroom and bedrooms are so dirty I have got allergies”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
The hotel is not clean and the male staff are rude
Stayed in July 2024
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Reviewed: July 8, 2024
Naima
United Kingdom1 review10“Very helpful friendly staff. My husband was unwell and all the staff made sure he was comfortable and we felt like we we”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Cheap and very cheerful. The hotel is old and they are doing maintenance but not in your face.
Excellent location
Stayed in July 2024
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Reviewed: June 12, 2024
Homelesswithahome
Finland8 Reviews2 helpful votes3.0“Back hotel in good location”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
Room, small and not clean, internet stopped working an hour after arrival and was never fixed. No elevators.
Location good
Stayed in June 2024
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Reviewed: May 31, 2024
Aliyat
United Kingdom1 review1.0“Worst experience ever”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
All the service and management
Nothing
Stayed in May 2024
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Reviewed: May 24, 2024
Iskander
United Kingdom4 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Miky the manager was very helpful and very professional
Stayed in April 2024
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Reviewed: May 19, 2024
Yhoshua
Colombia12 Reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I have to say that it was very unpleasant this place. It was dirty, it was dark and I didn’t feel safe here. So sorry…
The location was the only thing positive
Stayed in May 2024
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Reviewed: May 14, 2024
Kate
United Kingdom1 review3.0“Won’t be staying here again!”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room did not reflect the photos. Very dated. The shower consisted of a curtain that pulled across half the bathroom which meant floor and toilet got wet. No tiles on wall so plaster looked water tired. The electrics were dodgy … light didn’t work in bathroom and socket in bedroom was loose so unable to use. The worst part of the stay was the noise. Loud music playing until the early hours of the morning plus the hotel is all stone (no soft furnishings to deaden noise) so there was a constant noise of people talking in the corridor.
It was located in the centre of the city where I was being collected and dropped off from an excursion so convenient. Staff were welcoming on arrival.
Stayed in May 2024
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Reviewed: May 4, 2024
Muhammad
United Kingdom18 Reviews10Exceptional- • Family with young children
- • Standard Single Room
- • Stayed 7 nights
- • Submitted from a mobile device
Everything Excellent.
We like everything from room to breakfast and it's a minute walk to Koutoubia Mosque. Just cross the road. It is also close to Jema El-Fna Square. Similar to London's Oxford Circus and Regent Street. Staff were absolutely friendly and very polite.
Stayed in May 2024
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Reviewed: April 30, 2024
Huzzmundo
United Kingdom1 review2.0“Stay in a better hotel”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
Broken shower, broken toilet seat, no wifi, rude staff, one towel to share for two people, one pillow on the bed, very noise room (outside the spa) all day and night people walking by
Best location for the heart of Marrakech
Stayed in April 2024
-
Reviewed: April 25, 2024
Feier
Romania2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
I just didn’t like the view, we had a restaurant view, so we could not open the curtains
I liked everything
Stayed in March 2024
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Reviewed: April 14, 2024
Ady
China9 Reviews1 helpful vote10“10/10”- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The WiFi might needs some update.
The hotel is within walking distance to the Medina and many good restaurants. The staff were super friendly especially Loubna. She helped us a lot to make our trip more smooth. Highly recommended.
Stayed in April 2024
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Reviewed: March 19, 2024
Guillermo
Spain15 Reviews6 helpful votes9.0“good !!!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Maybe de cleanliness
Everything was good!
Stayed in March 2024
-
Reviewed: March 10, 2024
Srinivasan
United States1 review3.0“The overpowering bathroom stench take away the location advantage.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
The first room smelt bad like cigarette smoke. They allowed me to switch room. However, that room turned out to be even worse. When I opened the bathroom, the stench was unbearable. It was raining outside and did not have the energy to cancel reservation and move to a different hotel. The beds were clean and they room service cleaned up pretty well everyday. There was a closet kind of structure in the corner. The end of the bed was few inches from the structure corner. The only plug point on the other side. To get to that I had squeeze my way through the few inches of space.
Excellent location. The hotel is just across from Quotibian and is less than 5 minutes walking distance from Jemaa el-Fnaa. Being inside Medina, although a little farther, you can still walk to Bahia Palace, if you are up to that extra stretch. The staff at both dining hall and reception were very friendly and always around. The dining are though the floors, tables etc. could be better was very well situated in an open terrace and very nice view to Qutobian.
Stayed in February 2024
-
Reviewed: March 3, 2024
Abdelaziz
France4 Reviews2.0Very Poor- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
Too much noise and dirty bad Wifi very old bathroom Breakfast is so poor tv not working and so samll cold water
Stayed in January 2024
-
Reviewed: February 26, 2024
Amine
Morocco15 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Great location
Stayed in December 2023
-
Reviewed: February 19, 2024
Bassam
Sweden4 Reviews1.0Very Poor- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Too much dirty Too much noise The bathroom is very very very very old. Not respect gest on sleeping There is too much high sound in the kaledor Breakfast is very bad Breakfast without cheese
Nothing
Stayed in February 2024
-
Reviewed: December 4, 2023
Selhami
United Kingdom1 review2 helpful votes9.0Wonderful- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
All good
Stuff very friendly and very helpfull location very great
Stayed in December 2023
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