They are not friendly I will never go back again

Stayed in October 2023

More choice, boiled egg, 2 pastries and a fried bread wouldn’t be my choice for breakfast

Location for breakfast was good however the choice was very poor, orange juice was excellent 2 mornings but the last day was diluted juice, not really acceptable taking into consideration the freshly squeezed juice was delicious

Stayed in October 2023

Amazing staff, super nice, very friendly, always smiling, super comfy mattress , great breakfast, great pool, close to attractions, all good, I don't have one bad thing to say about this place ,

Stayed in September 2023

From the staff to the accommodation, everything was amazing. I love it.

Stayed in August 2023

Loved everything

Excellent service always helpful

Stayed in September 2023

No fridge in rooms, which is odd considering how hot it is. Staff unfriendly, except for the porter, but he has to be nice because he wants his tip. Uncomfortable beds. Basic. Everything was just basic. Also, what decent hotel doesn't have an iron you can borrow to press your clothes? I paid 60 dh for 4 items of clothes to be ironed, and they were not. As for breakfast, you receive a cup of coffee 1 egg, a roll of bread, a couple of pastries, and orange juice, and the waiters act like they are doing you a favour. I would not use this hotel again, but I would book one nearby.

The location was very good. 10-minute walk to Jema souk. The hotel was located in the wealthy part of Marrakesh. That's the only positive I can honestly give.

Stayed in September 2023

Tres cool

Stayed in August 2023

Great staff, particularly after the earthquake. Very helpful throughout.

Stayed in September 2023

none

The polite and helpful staff The food

Stayed in August 2023

Nothing, all is ok

This summer i stayed in Le Grand Imilchil 6times All times i was so happy...with room. With swimming pool and with staff of hotel. I will come back, because i simply feel fine In front of hotel is also my best bar in Marakech Cappuccino.

Stayed in August 2023

Swimming pool closed too early at 20:00.

Rooms were clean and the swimming pool was super nice. Also the atmosphere there was friendly and nice. They ordered taxi for us to airport and were super helpfull. The location was close to old town and easy to get there. And aircondition worked super well and thats super important at summertime.

Stayed in August 2023

The other room we stayed in is dirty and the toilet bowl were broken so the bathroom is leaking. Also the bathtub is clogged 😭 we asked the staff to fix or move us but they didnt move us. The hotel doesnt have fridge in the room and no coffee/tea aswell. The breakfast is only croissant and boiled eggs and coffee.. Really disappointed

Its very close to the centre, good location

Stayed in August 2023

Nothing. I like all

I ata many times in Grand Imilchel and i am allways happy here The staff is so nice and rooms are very clean. I like so much swimming pool

Stayed in July 2023

The stay was very uncomfortable for me. The staff lied to me many times, and as a result, I had to sleep the first night without air conditioning. When I went to the reception desk to report the issue, they made a scene and insisted that the air conditioner was working and that the room would cool down soon. However, the entire night passed, and the room remained hot. The next morning, I went back to the reception desk, and they finally agreed to give me another room. Unfortunately, the new room they gave me did not have WiFi, and I had to complain several times before they finally gave me a suitable room. It seems that the staff knew about the issues with the rooms, but the overall experience was still very disappointing. Also the food isn't worth the money expended at all.

Stayed in July 2023

Reception couldn't exchange money

Beds comfortable, air conditioning was well needed.rooms clean. Breakfast was lovely, nice coffee. The pool was very clean and bigger than I thought from pictures. The reception area was beautiful . Staff friendly and helpful . Would recommend

Stayed in July 2023

Very good clean location is OK 👍 recommended

Stayed in July 2023

Nothing

Like allways i was very satisfied Clean. Nice. Good pool. Good staff

Stayed in July 2023

the room hotel was old and dirty

nothing

Stayed in June 2023

I liked it

Close to everything especially JamaaFna

Stayed in June 2023

. Dishonest management. Whe where charged a lot of things whe did not order. 28 drinks whe did not consume. The only thing this hotel cares about is taking your money. The rooms where dirty, shower was totaly broken. The towels where realy dirty Internet is bad , you are lucky if it works for 5 minutes . You dont expect a palace in this price range but this was a realy bad hotel A friend who travelled with me had to change 3 rooms to have a basic level of room This is a no for me this hotel

Not much

Stayed in June 2023

no Internet in the room they served breakfast the same every morning

the hotel near city

Stayed in March 2023

The noisy atmosphere due to bad noise isolation. The missing of a fridge in the room is catastrophic as Marrakech is a very hot city and the need for cold water is essential.

Nice stuff and very helpful. The location is perfect.

Stayed in May 2023

Very poor facilities, needs a lot of attention. Breakfast time, we asked a staff member to clean a table for us , the table was left very dirty by the previous people, it was the only table available at the time we were ignored after requesting 4 times for someone to clean it, the service was very poor (just to clarify the breakfast was really good, but needs abit more variety). If you need your clothes ironing, there's no iron available, you have to pay for the service at the hotel. The room that we stayed in had no glasses to drink water or cups, and when we requested again, it was like we were at the 2nd World War. Staff member was rude and with a bad attitude.

Breakfast is very good. And the lady that collected my friends and mine clothes for the ironing service she was really nice ,she didn't speak ingles but she tried to help us as she could.

Stayed in May 2023

Was a short stay

Execellent customer service

Stayed in May 2023

Poor Breakfat, Equioment out of order

Good Location,Good Value for money

Stayed in May 2023