Very little!

The owners and their staff were excellent. They would assist in any way possible to make your stay enjoyable and running smoothly from taxis to excursions to providing drinks/snacks throughout the wonderful areas open to residents including the pool area, roof top patio and tranquil central courtyard and more. Every member of staff we encountered really were excellent and represented the riad in a warm and professional way.

Stayed in March 2025

Nothing to dislike

Great location, lovely staff, breakfast amazing loads of choice and cooked fresh daily. Courtyard was clean, pool beautiful and well kept. Rooms cleaned daily nothing was a problem would definitely recommend

Stayed in March 2025

Nice comfortable rooms, good food, lush spa and very friendly and helpful staff.

Stayed in March 2025

Breakfastexcellent, everyone so helpful, definitely place to return to !

Stayed in February 2025

Guest leave their towels on beds around the poor and rooftop, a policy on not doing this and tidying the towels more regularly would be helpful

The staff were amazing in helpful and friendly. Nothing was too much trouble. Nora and Tom and their staff went out of their ways to make you feel welcome. The food was very good. The area was less busy than other parts of the medina, which was a welcome reprieve from the hectic streets. Would highly recommend

Stayed in February 2025

The property & staff were EXCEPTIONAL. I can’t recommend this place enough. The guys on the front desk were so kind and made my stay absolutely perfect.

Stayed in December 2024

The furnishings could be more comfortable.

Very friendly staff and good location. A peaceful haven!

Stayed in December 2024

Maybe slightly too far from the main square Bar area a little uninspiring

The staff were amazing - friendly, professional and so helpful. The riad is traditionally designed and furnished - not too modern. Pool was lovely. Spa treatments relaxing Good buffet breakfast

Stayed in November 2024

I liked a lot of the hotel services but was a bit disappointed on the location. it's a bit far and in not so good neighborhood. I realize it is NOT the fault of the hotel but an undesirable man approached us at the entrance and tried to scam us for money for directions. He was rather persistent and not a good experience. We had stayed at another Riad for 3 prior nights in a better neighborhood so we were able to tell the difference.

I liked the fact women were in the front desk and general manager. I liked that there was a tip box in the entrance and we were encouraged to tip there as to make sure everyone (including those we didn't see or interact with were tipped). I enjoyed the cooking class I took and the kindness and patience of Chef Youssef and Nadia while I was taking my cooking class. The class was the highlight of my trip to Morrocco. Overall a very pleasant stay except for location ....details below.

Stayed in October 2024

The service, quality of accommodation, food and pool were all exceptional.

Stayed in October 2024

Nothing much, just some mosquitoes at night but we survived.

The place itself is very beautiful and breath taking. The staff will go out of their way to make sure you are comfortable and all your needs are met. We had a 8 month baby with us and the staff were soo accomodative. The guy who helped us with the checking in process, helped us with an adaptor since we had forgotten ours at a previous riad and the lady who served us our dinner were very kind and polite.(Apologies i forgot your names😊).

Stayed in October 2024

Beautiful traditional property located in the medina. Was away from the busy souk and has a beautiful pool. Excellent food and great spa! Very friendly and helpful staff.

Stayed in September 2024

This is such a great place to stay. Comfortable, clean, well equipped rooms. Fabulous friendly and caring staff who are always around to help if needed. The owners are on site regularly and always take time to chat to each guest. Beautiful facilities such as the lovely pool area and the courtyard for drinks and meals. Good breakfast each day and we enjoyed a few good lunches and evening meals too. Great spa treatment too! Quiet location at the edge of the Kasbah near to 2 gates so easy for transport pick up / drop offs. Easy 15 minutes’ walk to Saadian Tombs, Baihia Palace, Tinsmiths Square and lots of cafes/restaurants. We had such a good time here, we didn’t want to leave! Thank you to everyone at BK.

Stayed in September 2024

Can’t think of anything!

It’s in the centre of Kasbah, only ten minutes from the airport, but it is so peaceful when you enter the Riad. The staff were so lovely and friendly and could not do enough to make our stay extra special. Our room was very comfortable with a luxurious four poster bed and lots of Moroccan character but also had up to date amenities such as air conditioning and a good shower. The pool was a great area to relax and cool down and they operate a full waiter service for food and drinks. There’s also an excellent spa which we made full use of!

Stayed in July 2024

Nothing.

Great family run Hotel, staff are very welcoming, professional & knowledgeable. Great pool area& spa facilities. Nice restaurant & Bar area that has very good opening hours with a great Breakfast served everyday.

Stayed in June 2024

gluten free not available for breakfast

Close to the Medina center and the airport, the hotel offered clean and spacious rooms. Special mention to the staff, who were super nice and accommodating with both our late check-in and early check-out.

Stayed in May 2024

Nothing

What an amazing place! This is a family run business and you can really tell from the attention to detail. Many of the employees have worked there a long time. Tom and Nora know how to ensure guest have a great experience. They personally introduce themselves and ensure you get a tour around, explaining where everything is. The mint tea on arrival was a welcome addition. I've never visited a hotel before that offers such a personalised service. What we liked: Getting to know about the restoration/build of the hotel and all of the craftsmanship that went into it (no power tools used - everything was done by hand!!!) Comfy beds Nice pool / pool area with sun all day Clean room Petals in room Great towels Friendly staff and great welcome Fantastic massage Mini bar Good cocktails  Safe in room Nice bathroom - shower and separate bath Relaxing vibe Tasty breakfast

Stayed in May 2024

-

Tranquil space away from the hustle and bustle. Great amenities, poolside, bar, great breakfast and excellent helpful and friendly team.

Stayed in April 2024

One side of Kasbah location is very rough and underdeveloped. I had to hold my nerve…,… once inside the property it’s a completely different vibe……I got used to the area very quickly

Found my sweet spot with this place. It is on the edge of the city centre which meant it was very quiet both day and night and only the sounds of nature can be heard. It was walking distance to the main square. It’s also perfect for warmer conditions as there were amble outdoor spaces with lots of shaded areas. I think one will be cold in cooler weather conditions. I stayed in several Riads in Morocco during this trip and this was the only place that actually offered healthy choices and plenty of variety for breakfast. Whilst the swimming pool wasn’t large it looked a lot bigger than other Riads in city centre. I appreciated the traditional artistry of the building….stunning……and the most friendly service I received compared to any other Riad I stayed so far.

Stayed in March 2024

Quiet beautiful and good location

Stayed in January 2024

Everything

Stayed in January 2024

Wonderful staff

Stayed in March 2024

Can’t think of a thing I didn’t like

Very peaceful and intimate little hotel. Beautiful gardens and courtyard. The pool is a real bonus. Spa treatments among the best I’ve ever had. Staff incredibly friendly. What’s not to like?!

Stayed in March 2024

The beds were a bit hard.

Beautiful property, kind and helpful owners and staff, lovely food. Just excellent and would highly recommend.

Stayed in March 2024