25, Derb El Arsa,Riad Zitoun Jdid , Medina, 40000 Marrakesh, Morocco
#411 of 1,299 hotels in Marrakesh
Guests' ChoiceBased on 200 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
9.5
Value for money
9.0
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 19, 2023
Mansuri
Abkhazia, GeorgiaI cannot say honestly there was nothing i did not like except the fact i could not stay there and make a life for myself there
From the moment we walked in we were taken care of regardless of our anticipation. Room was amazing breakfast was amazing the whole place was amazing quiet peaceful and relaxing at all times. Staff were readily available to cater for needs regardless of the time. Did not want to leave but destinty has already been written
Stayed in August 2023
Reviewed: August 3, 2023
Lena
United KingdomHard mattress , a bit noisy when room close to the kitchen .
Service , location , ambience,
Stayed in July 2023
Reviewed: July 3, 2023
Rebecca
Australiathe spa
the style and the kindness of the staff
Stayed in May 2023
Reviewed: June 29, 2023
Tayla
AustraliaBeautiful Riad with extremely friendly and helpful staff who organised transfers and worked around their own Eade celebrations to let us stay. The breakfast was delicious and the spa is also lovely and worth a visit.
Stayed in June 2023
Reviewed: June 21, 2023
Raquel
PortugalInsonorisation of the room could be better
Really beautiful, charming, peaceful place
Stayed in June 2023
Reviewed: June 12, 2023
Sabrina
United Kingdomthe breakfast could offer a wider range especially seasonal cut fruits
the staff was so friendly, always available and helpful. the rooftop is very nice and rooms are extremely comfortable, clean and beautiful. the location is great and great value for money. their riad also has these beautiful picturesque spots - perfect for photos! the food was also good!
Stayed in June 2023
Reviewed: May 31, 2023
Laura
BelgiumMost beautiful riad in Marrakesh, exceptional facilities, luxury rooms, beautiful rooftop, delicious breakfast, and extremely friendly and helpful staff. We definitely will come back!
Stayed in May 2023
Reviewed: May 29, 2023
Molly
Australiait was dark in some areas
friendly, quiet Riad, comfortable and serene. enjoyed it very much.
Stayed in May 2023
Reviewed: May 26, 2023
Martin
United KingdomDifficult to find anything to dislike, it was as described and this was reflected in the higher price
Everything, from the hotel's driver who collected us to the assistance on departure
Stayed in May 2023
Reviewed: May 21, 2023
Sara
United Statesbeautiful riad with a lovely staff
Stayed in May 2023
Reviewed: May 20, 2023
Elaine
United KingdomIt feels wrong to say anything about the place. There were a few niggles but nothing that would stop us heading straight back there.
what a treasure this is in the hustle and bustle of the Medina this is an oasis of calm. I will forever remember the event of orange blossom. we stayed in the Berber tent on the first floor which I had booked by mistake. But we thought let’s go for it and so glad we did. It was such fun and something different. it has a superb bed, AC and a sweet bathroom. The staff here are exceptional, so helpful and kind. the location make it perfect for the souks, square and other hot spots and knowing you can come back here to escape the madness is brilliant.
Stayed in May 2023
Reviewed: May 11, 2023
Jack
United KingdomIt was a beautiful hotel! The staff were always so attentive and ready to help us with anything. They offered amazing restaurant reservations and helped plan our days. When we come back to Marrakech we will stay here again!
Stayed in May 2023
Reviewed: April 30, 2023
Michou
United StatesNothing just more English speakers
We loved it
Stayed in April 2023
Reviewed: April 10, 2023
Michela
Maltathe pictures do not do it justice. It truly is a magical oasis inside the heart of the Medina
Stayed in April 2023
Reviewed: April 6, 2023
Irina
United StatesNothing really - loved the stay.
Staff was extremely helpful and attentive. Room - very nice and roomy, clean, airy. Was cleaned every day. Food at the restaurant was amazing. Spa experience was outstanding.
Stayed in March 2023
Reviewed: April 2, 2023
Tom
FranceAmazing spa! very good facilities and great staff. Can only recommend you this Riad.
Stayed in April 2023
Reviewed: March 27, 2023
Antonin
Germanywonderful!
Stayed in March 2023
Reviewed: March 11, 2023
Emeline
United KingdomEverything was perfect.
The hotel staff were so friendly and helpful. Sopianne our host was the best. Thank you so much for a wonderful stay. The hotel is expectionally clean and the breakfast so delicious. This was the best hotel I've ever stayed in my life! Highly recommend a visit!
Stayed in March 2023
Reviewed: March 8, 2023
Catherine
United KingdomIt is perfect - nothing not to like!
There is nothing not to like about this amazing Raid amongst the hustle and bustle of Marrakech. You are 3mins walk from where your adventures start but due to its location it is a quiet haven of relaxation when you return for a rest or freshen up before heading out in the evening. The staff are amazing - -starting with collection from the airport (worth every dirrham) to the warmest of welcomes, their aim is to ensure you have absolutely everything you need to make your stay and experience in Marrakech just the best. They are the nicest people and so friendly and kind!
Stayed in March 2023
Reviewed: March 8, 2023
Cecily
United StatesNothing could have been better.
Everything was literally perfect. The breakfast was perfect, the rooms were perfect, the rooftop was perfect, the lobby was perfect, the hotel staff was perfect, the location was perfect…. I mean literally everything!
Stayed in March 2023
Reviewed: March 8, 2023
Pitta
Portugalnoise from other guests - we could hear people walking up the stairs and speaking especially when at the lounge/entrance area. one of of the nights we woke up 3x with noise :/ breakfast was great but there could be more variety.
super friendly staff always available to help. cleaned rooms and comfortable beds. location is also good, inside the Medina, and close to some key attractions and 15min from the main square. we felt quite safe while walking around even in the evening. nice rooftop where you can enjoy breakfast.
Stayed in March 2023
Reviewed: March 1, 2023
Jalila
United KingdomNothing
I spent one night at this Riyad with 20 students. It was a blast. The place is gorgeous, the staff is amazing, the food was beyond exceptional (My students and myself still consider we had the best tajine from our entire trip !). We loved this place and we didn't want to leave. It is a place where we feel we are at home. Thank you so much for welcoming us the way you did. I will definitely come back if I plan another school trip !
Stayed in February 2023
Reviewed: February 28, 2023
Dalila
United Kingdombeautiful Riad and Yassin was very nice and helpful. very clean and great location.
Stayed in February 2023
Reviewed: February 27, 2023
Sophia
United KingdomSmall note, but the hotel was out of wine/beer most of the time but this was a truly minor inconvenience. Prices for the hammam were quite expensive but in line with local prices.
The staff was incredibly kind, helpful, and accommodating. We felt safe and cared for by all. Breakfast was particularly delicious and the jacuzzi was a highlight.
Stayed in February 2023
Reviewed: February 26, 2023
Rachel
Irelandit would have been nice to have coffee making facilities in the room
beautiful building, relaxed surroundings
Stayed in February 2023
Kriopigi, Greece
Ohrid, North Macedonia
Ugento, Italy
Manitowoc, US
Vietri sul Mare, Italy
Bathampton, UK
Torre Specchia Ruggeri, Italy
Ghent, Belgium
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content