We had 4 rooms. We had alot of issues with one of the rooms but the reception sent someone almost immediately and solved them. In another room there was significant drain pipe odor so we slept with the bathroom window open and the connecting door shut. All in all wonderful place and very nice reception staff.

Stayed in January 2025

Food a little overcooked in the evening.

Staff very helpful

Stayed in January 2025

There was a bit of a mix-up with lunch, and the restaurant manager wasn't the easiest to deal with - but other than her, the trip was very smooth, and the other staff members

It's a nice hotel in the Palmeraie away from the hustle of the site. Set in gorgeous grounds with nice facilities. For breakfast, there was a nice array of items, and the reception staff was so helpful. In particular, Mouna, Mustafa and Hayat. Youssef, the porter, is also very friendly and kind.

Stayed in January 2025

We are currently staying in Barcelo Anfa, Casablanca. The breakfast options offerings here are twice more compare to Barcelo Palmeraie

The personal of Barcelo Palmeraie is amazing! Very friendly and helpful.

Stayed in December 2024

Some items in the room might need an update (bathroom know kept falling off). Also, the lady in charge of pouring tea during breakfast was never smiling and had a grumpy face at all times unlike the rest of the staff. Location is a bit too far from city.

Amazing for kids and family-oriented with many activities. Food is good with different options and staff is very nice. Super clean and well equipped.

Stayed in December 2024

An issue with billing was not handled well. To get an explanation took 7 visits to reception, keeping having to repeat the issue and then ‘go back later’. No one took ownership of the issue.

The hotel was clean and comfortable and had all the facilities that would be expected. The free shuttle bus into the centre was a bonus, but not running from 12.30 until 3pm was restricted.

Stayed in October 2024

The gym was too simple

Very open property with lots of trees, 2 swimming pools and great staff.

Stayed in October 2024

Dinner started a little later than we are used to- 19:30 but it was fine if you have a big lunch:

Great selection and quality for all meals. Meat and veggie, tagines, salads, fresh stir fry, 3 different types of pancake, international, French, Moroccan. 3 pools to choose from, all great, never crowded. One quieter, one big for all activities with music, one smaller for young kids. Plenty of loungers and great little booths (like huge sofas) to sunbathe on with mobile umbrellas. Football, volleyball, aqua aerobics, yoga, tennis, mini golf, pool, all on site. Room always clean, great shower/bathroom. All facilities brilliant. Water delivered to room daily. Helpful staff. Hotel looks beautiful. Free shuttles into city centre hourly. Kids club.

Stayed in September 2024

Oasis of peace. Sublime gardens with Olive and palm trees. Two outdoor pools.

Stayed in September 2024

It was good.

It was our first time in Morocco. We enjoyed our stay at Barcelo. The property is spacious and well designed. Rooms and bathrooms are of decent size. Pools are main attraction during the day. There is good night entertainment and the bar is also good. The dinning area is very well designed and comfortable. The food including fruits were also good. I have rated Barcelo exceptional because of its staff. From Hayat and Mustafa who responded quickly to all our requirements, Ibrahim who made us feel welcomed and always gave good suggestions, Iman at reception and Sana at the bar who was always polite and caring and Yasin who was always smiling and attending to us in the dinning area, we could not have selected a better resort.

Stayed in August 2024

Everything was good

Food and bed

Stayed in August 2024

It’s a bit far from the city

Everything, it was clean, safe, definitely coming again

Stayed in July 2024

The room was not clean and smelling so bad !

The stuff was very nice and the breakfast was awesome!

Stayed in May 2024

Hotel location was somewhat far from Medina. Gym could be located in a bigger space with more equipments.

good size pool with separate one for adults and families. room was great, spacious and nice view to the palm trees. nice breakfast with lot of options to choose from.

Stayed in May 2024

No facial tissues in the room. None available from housekeeping or front reception, for the duration of our stay. More frequent runs and till late in the evening hours for the shuttle service into town.

Everything about the resort.

Stayed in May 2024

There was ongoing construciton and painting works that make noise and diluent smell.

They were all good

Stayed in April 2024

Food was very repetitive every day It was some times cold The all inclusive is a con .. only allowed limited local drinks … check before you buy ! We have traveled all over world and this is the worst . The bed was very comfortable, limited coffee and milk in room , but there was a conference centre , which hosted parties until 1.15am on two occasions in our 6 days . The hotel never explained at booking . The base from the speakers just was un acceptable.. I complained at the time by phone , and next day , it fell on deaf ears .obviously the hotel was making a lot of money from it. The meat /fish /barbecue, pizza was outside , there was flies all over the food and meat , I did end up with dodgy stomach on last day ..

Friendly and clean nice gardens Staff nice

Stayed in April 2024

In a whole week, they didn't manage to fix the hot water of the shower in neither of the 3 rooms. For a whole week, we were either showeiring with cold water or etremely hot wat in a very low pressure. It seemed like the staff didn't understand the functioning of their systems

The property was very beautiful. Most of the staff were very attentive, and breakfast was very good. The rooms were always very clean.

Stayed in January 2024

fitness room mainely

Very nice stay however some improvement has to be acted in restaurant and fitness room

Stayed in March 2024

I personally found 7:30 dinner start quite late, teabags but no milk provided in our room which was inconvenient (we could have asked though), did not realise we had to pay extra to have a glass of wine with our meal despite being on half board but that was fine, it was reasonably priced (and good quality). It was quite a scramble to get 'msemen' (delicious Moroccan pancakes) at breakfast each day, they would immediately get finished and you'd have to wait a while for new ones to be made (and only take one because of course there were others waiting). Trivial maybe but the msemen is one of my highlights of a visit to Morocco :) Otherwise breakfast was plentiful with lots of other delicious baked goods and cooked food / fruit / yoghurt etc. No coffee served after dinner which was a shame as I love to have coffee with my dessert but it wasn't the end of the world (you can have it in your room). Better comms on anything happening at the hotel. The day we arrived there was apparently a Moroccan themed night with activities, shows etc but we had no idea until the next day. We were told there is an app where information can be found but not everyone uses apps, a noticeboard in a prominent position perhaps, or a screen? We were disappointed to have missed out on it.

Room was large (we were upgraded which was wonderful), heating worked well (it was winter!), peace and tranquillity of the hotel and grounds, food was tasty and good quality, staff were friendly and helpful, hot powerful shower, style of accommodation (villa type) very nice. Pool areas nice, particularly like the 'zen pool' for a relaxed time (other hotels I have stayed at its just too busy with loud music). Bar area is nice. Grounds are beautiful, large and well maintained. Boutique shop was quite well stocked so that was convenient to buy some gifts (reasonably priced too). Nice to have cosy slippers provided in the room, little touches like that make a difference. I really liked that the entertainment reps don't harass you continually to take part in activities like at some other hotels where I would literally have to hide from them (I'm usually there to relax and enjoy the sun)!

Stayed in January 2024

It's far from the city and in an isolated location

Good breakfast Very friendly staff Comfortable rooms Lovely gardens and pool

Stayed in January 2024

Buffet could have had more choice, rooms were a bit basic and small

Staff are so friendly, resort is very clean and well kept

Stayed in November 2023

I had a problem with reception in my checking and my checkout.

Everything except the women in your reception

Stayed in November 2023

N/A

pool room and terrace

Stayed in November 2023