All good no bad comments

Clean / modern / pool / breakfast / staff

Stayed in March 2024

The breakfast and the facilities in general were absolutely amazing, will deffo be recommending to friends as well as coming again

Stayed in February 2024

It greatly benefits from the adjacent Ooera hotel. The red hôtel as such is not worth.

Stayed in January 2024

Everything was as I expected

The staff were nice and friendly

Stayed in January 2024

The staff were so friendly and helpful and we had a great comfortable stay with our toddler

Stayed in November 2023

It’s at a busy place, so it is quite loud, even at night. It did not bother us at all, but if you are sensitive to noise it can be an issue.

We really enjoyed our stay in Red Hotel Marrakech. It is a beautiful and comfortable hotel right next to the central train station which was very useful for us, because we visited different cities by train, and we could easily do that from here. The hotel has a beautiful pool, a great snack bar (with an always smiley and friendly staff, including the kind Samad) and a nice spa. The crew is amazing, they always helped us immediately with every question we had about our Moroccon trip. Highly recommended.

Stayed in January 2024

Staff were not aware room was booked for family of 4 even though request was accepted online, hotel had no rooms suitable for family of 4, we had to settle for a roll out bed which made the room very cramped. View from room was a construction site.

Hotel location was very good, breakfast also very good. Room was small, not suitable for family of 4.

Stayed in December 2023

Nothing

Everything is good about this hotel especially all of the reception staff. Professionals and kind !

Stayed in December 2023

Really rude, not professionnel,

Thé réception faicel really rude Thé way Hé was talk to me like im staying on hes hous, they charge me 750 dh for lundry, Never come back to this place

Stayed in September 2023

Just few steps from the Marrakech central train terminal, near to the national theater and the must seeing’s in Marrakech town. The room is big with comfortable bed, plasma tv, Wi-Fi,a/c, bathroom and tea,coffee. Amazing pool outside, good view from the balcony and pleasant breakfast buffet. The people who works there are great and extremely friendly.

Stayed in October 2023

the open buffet caused me a severe diarrhea due to the lack of hygiene and organization

I liked the vibe.

Stayed in October 2023

Excellent services

Stayed in September 2023

I think the location of the room is mid an old tv but the breakfast was good and tasty

Stayed in August 2023

There's a lot they don't tell you about this hotel. Firstly you are basically booking with the Opera Plaza Hotel but your room will be in the Red Hotel. Everything is run by the Opera Plaza Hotel as is it joined to it which is pretty misleading. We were not informed of this nor the loud construction works that were going on during the whole time we stayed there. We also had to pay a deposit more than triple the amount we agreed to when we reserved the room. We showed the receptionist that the deposit stated it was £45 but we actually had to deposit £160 because 'we had a long stay at the hotel'. Found this very misleading and this was a lot to pay for a deposit. We literally had to ask 6 times to finally get to borrow an iron, each time they told us yes and then it never turned up. Stayed in much better 4 star hotels. Just found the whole experience misleading which is why I wanted to review it but some of the staff were really nice ! Also the photos of the room look much better than what they are in reality

Stayed in August 2023

The net work is not very good

This time everthing is ok The pool is fantastic

Stayed in July 2023

Fantastic location we were upgraded to new rooms on 5th floor which were very good. Location brilliant near to everything. Manager was very good always asking how our stay was and if any problems he could solve. Definitely would come back again and very good pool and breakfast. Older rooms are as not as good as what we had

Stayed in July 2023

Clean and value for money

Brilliant and polite staff that s why every time am in Marrakesh red hotel is where I stay Thank you

Stayed in July 2023

There was only one receptionist at a time so you have to wait around to be seen. The rooms were dusty even after a clean. The rooms look dull and dated. Our room window didn’t shut properly so the dogs from outside interferes with the sleep. The bed was squeaky. There are no tea or coffee in the rooms. What bothered me the most is that you can’t bring food or drink from outside. Not even water! You are expected to buy from the hotel for a much higher price. Most of the staff were not very friendly. There aren’t any iron in the rooms so you have to wait a very long time to get one from the reception.

Red hotel is now working with Opera Plaza so Red doesn’t really exist anymore. The lobby area is nice and clean and beautifully furnished. The breakfast was ok. The location was great even though on the main road it was next to some restaurants ,a train station and easy access to bus links to get to jemaa-el-fana. One or two staff were friendly. The pool was nice and warm but very busy.

Stayed in July 2023

The rooms weren’t cleaned regularly and we had to go out of our way to get new towels. The staff would often talk down to us and weren’t helpful. The facilities were not the best either. The bathroom door locks did not work in any of the rooms.

The location was good as it was near to the city centre.

Stayed in July 2023

The receptionist demanded we leave a 350 euro deposit for our room (which was almost the room pricr itself), even though the terms and conditions mentioned a deposit of 50 euros. We even overheard her ask 400 euro deposit from another guest, so we felt that we were being scammed pretty badly. We got the deposit back in the end but requesting a deposit that is almost the same price as the room and asking different deposits from other guests seems very suspicious.

The staff was friendly and they have an elaborate breakfast buffet so there’s something to like for everyone.

Stayed in June 2023

Nothing, i am planning my next visit again.

I have been coming here for many years so i do see positive changes: The staff is very professional, always with a smile and ready to help. The new manager Mohamed is also a very proactive managar towards the guests, this is really a plus ! And offcourse the location is the best.

Stayed in June 2023

Breakfast was fantastic, location was very good. Staff are awesome,.

Stayed in June 2023

No think

Very nice and good

Stayed in June 2023

Nothing bad to say

Everything! Amazing hotel. Lovely staff very clean rooms and good facilities.. highly recommend this hotel, one of the best in Marrakech. Mohammad, Jauwad, hassaina, Lamia and Siham are very, very helpful and very friendly and go out of their way to help.

Stayed in June 2023

The location was good .breakfast was nice

Stayed in May 2023