The staff was very friendly and the breakfast was excellent. Also, the location was great in Marrakech. However, the room on the first floor is too humid and needs to be dried. Otherwise, you may have a lot of complaints. I highly recommend people on the second floor or above, but I do not recommend people on the first floor.

Stayed in April 2025

Great breakfast (make sure you have time and are hungry) and very friendly, helpful staff. Great location in walking distance from the main square.

Stayed in January 2025

I would recommend having a cab take you to the property. Hard to find at night.

The team were phenomenal!!! Special thank you to Youness (both of them) Medi and Fouad for being so attentive to all our needs. The location was a quick walk into the center and easy to manage getting to restaurants by walking.

Stayed in February 2025

The brekfast was perfect and the Confederation exelent. Everybody willing to help and give Information. I felt very safe

Stayed in February 2025

nothing - it was all good

From the moment we stepped off the aeroplane we felt looked after by Riad 11 Zitoune. Nothing was too much trouble. the accommodation and room was immaculately clean and beautiful. All the staff we met were excellent but we felt particular credit had to go to Mohammed and Faoud who were just so accommodating. Faoud made our time at the accommodation extra special by taking time to answer our questions and explaining local culture to us, and Mohammed welcoming us with traditional Moroccan tea . Anyone looking for accommodation close to the action, with great service and beautiful safe surroundings, we would highly recommend Riad 11 Zitoune

Stayed in January 2025

Nothing.

Amazing experience. Excellent staff and extremely friendly. Made me feel confortable and protected all the time. I stayed with a friend and provided the 2 beds I requested. Beautiful Riad with an excellent location next to the martket and to everything. I fully recommend for solo travelers or women because location, staff and comfort. Thank you to manager and guys in the concierge.

Stayed in January 2025

Nothing, we absolutely loved everything.

We loved everything! From being met at the airport to being dropped off at the end of our trip. The Riad is in the perfect location, a genuine oasis of peace and tranquility at the heart of the medina. The rooms are traditionally decorated to a very high standard. The staff were all excellent, especially the 2 Mohammeds, Zachariah and Madi, they all made our stay memorable, nothing was too much trouble. The breakfast was delicious and large, setting us up for a day sampling the delights of Marrakesh. We would definitely recommend staying at Riad 11 if you are in Marrakesh. Thank you for everything and we hope to see you again soon!

Stayed in January 2025

We had an amazing experience at this hotel. It’s very clean and comfortable. It reflects the Moroccan culture in every detail. Staff are very friendly and make you feel like at home. We loved their generous breakfast. Location is very convenient to visit the traditional markets.

Stayed in January 2025

The staff were very courteous and very helpful. The Riad is cozy, located very close to Jema El Fina square and excellent access to sites to take in the atmosphere of Medina/old city. It is in a narrow alley but very safe to walk about even late at night. The breakfast was simple but good. The hotel manager even carried our luggage, accompanied us to the nearest taxi point when we were checking out - excellent service. It would be useful to remind people when checking in to the Riad that city taxes are to be paid extra when checking out preferably by cash, so can be prepared in advance.

Stayed in December 2024

We absolutely loved it! Superb location, very comfortable facilities and wonderful hosts that made us all very welcome

Stayed in January 2025

Nothing.

Everything.

Stayed in January 2025

The property was well located within the market, walking distance from multiple landmarks. It was also very clean, with lovely interiors and facilities, and super delicious breakfast. It also always smell d amazing! We stayed at the second property, Riad 10 Mandarin, but we briefly saw the Riad 11 as well and it was also clean, beautiful, and well located. However, the best thing about this accommodation is definitely the staff. Every single person we encountered (day and night staff, cleaners, driver) were so lovely, kind, hospitable and helpful. We were always so impressed by the quality of service and warmth of these people and it would truly be a pleasure to stay here again or recommend it to anyone looking for a 10/10 stay in Marrakech! Thank you Abdellah, Morat and all your colleagues (I regret that I don’t have all your names) for the wonderful experience. Your service and kindness are very appreciated!

Stayed in January 2025

Perfectly located in the medina, with exceptionally friendly and helpful staff.

Stayed in November 2024

All good

Very friendly and helpful staff

Stayed in December 2024

Nothing. Would stay here everytime.

Staff was amazing and super supportive. Have to mention few top names - Midi at the reception. Top guy 👍 Zaki from kitchen what an amazing anf humble person. He was always available to help specially when we needed some help for the baby food. Mohammad was new to the Riad but again super duper supportive everytime with a big smile. Took us to the fruit market and walked us to a taxi point during checkout. Fed us amazing breakfast every morning.

Stayed in December 2024

Nothing in Particular …all good

Excellent service

Stayed in December 2024

Great location! The hotel has so much character, the best of Moroccan architecture, style and hospitality. Friendly staff. Highly recommend

Stayed in December 2024

Riad Zitoun

Stayed in November 2024

The listing states "Outdoor Swimming Pool" which was an attraction for us, there is a small hot tub style pool on the roof - but as it turned out this wasn't an issue as we loved exploring the city.

Staff were so friendly and knowledgeable. On arrival we were given a really useful introduction to the city, highlighting places to visit and how to make the most of our visit - along with what to avoid expecially in the main square. The food was excellent, both breakfast each morning and the tajine we had on our arrival. The Riad were excellent in organising airport transfer for €20 with hotel staff meeting us at the taxi drop off to lead us to the hotel in the Medina (the roads are too narrow to get a car near to the Riad). We chose to get our own taxi back to the airport as this was cheaper once we knew the city and only cost us the equivalent of €8.

Stayed in December 2024

Nothing really !

Great riad with an amazing staff. Super friendly and accommodating. Great suggestions for food, shopping etc. Definitely a great stay in Marrakesh close to everything.

Stayed in November 2024

nothing to fault

the whole team went above & beyond to make our trip for a friends special birthday celebrations an amazing & memorable experience we will never forget ...the riad is stunning & we will most definitely be returning

Stayed in November 2024

It’s a riad so rooms are not 100% soundproof - it was never a problem for us, we used earplugs. We also enjoyed the liveliness of the place and felt very homely.

We loved everything about the riad starting with it’s WONDERFUL staff, Zacharia, Mehdi, Mohamed, Chaimae and the warm cleaning staff. We learned so much about Morocco and its culture through them. We experienced thanks to them a sense of service and a generosity like never before. We felt taken care of perfectly and more than that, we felt part of a family. As strange as it may sound ;) Beyond the staff, the riad was an oasis of peace and calm in the heart of the buzzling city. Beautifully decorated with great attention to details - something we all appreciated a lot. A beautiful rooftop for breakfast where we also spent some time lounging. Location was PERFECT we were at walking distance of all main attractions and of the Jem Al Fna square. We felt completely at home.

Stayed in November 2024

We must be honest we didn’t stay but they were amenable and cancelled the booking as we could not locate.

We must be honest we didn’t stay but they were amenable and cancelled the booking as we could not locate.

Stayed in November 2024

We had an amazing time at Riad 11. It's in a great location, only a couple of minutes from the main square, and also a really peaceful, quiet place to stay. The staff were always super friendly and helpful. Also, we had dinner there one night and the food was really tasty.

Stayed in November 2024