Some noisy guests at night.

Wonderful staff . Couldn’t have been more helpful.

Stayed in March 2024

No elevators for handicaped people or heavy luggage.

Cleaness and spa

Stayed in March 2024

I’m very sorry to say this because the staff was very nice and the Riad is beautiful but I couldn’t even use the shower the day of my arrival because of how dirty it was. This is the must disgusting bathroom I have ever seen. A lot of mold all around the grout and the toilet was also dirty, but not dirty of one day dirty of years without seen bleach or acid. It is very sad because the Riad is beautiful I assume there is 0 supervision in regards to cleaning because it is impossible they give guests the room in those conditions. They had to change my aunt’s room the following morning because her bathroom was worst than mine. The sheets did not have a good color and even had little holes that you could see the mattress.

Beautiful property and very close to the center.

Stayed in March 2024

There was poor ventilation in the room, so you can feel a slight dampness, but this is certainly not a question of cleanliness, because the rooms are very clean and well-maintained.

The Riad has a perfect location if you want to be close to Marrakech's biggest attractions. The breakfast on the terrace was very good and the ladies in the kitchen prepared what we asked for without any problem. The heated pool although not large has an amazing charm. The hotel staff is wonderful. Everyone very helpful, courteous. I also recommend massage - the masseuse ladies very nice and professional. For the price, I think the quality and location are in the right ratio.

Stayed in March 2024

The staff is very young and very comfortable. Help for every questions about the city, where go out to eat or any atm points etc.

Stayed in January 2024

Outside noise especially at night and others coming in late at night and noise from them banging on the front door which was below our room also noise early on Sunday morning of staff.

Great location, overall lovely place and great staff.

Stayed in February 2024

Breakfast wasn’t great and pretty expensive considering there is much better and cheaper breakfast places in the area for the same price or less.

Perfect location close to everything. The riad is absolutely beautiful. Rooms are very nice but it would be great if a kettle was provided in the room. Bathroom is small and extremely damp - this is because there is no window in the bathroom and after having a shower it took ages for it to try as the fan in the bathroom wasn’t great. The towels and sheets smelled amazing ! I really want to know what they use to wash them! The pool is great and it’s heated so we could use it in the middle of January

Stayed in January 2024

bed size

the staff was extremely helpfull and nice, especially Hafsa, whom helped us and chatted a lot during our stay. good place to stay,

Stayed in January 2024

The bathroom could have used some renovation, and the shower was sub-par. We were given a room on the ground floor, right by the pool, which was great accessibility-wise, but the humidity of the pool really reached into the room. Some more detailed information about the tours offered would also have been great, as we ended up booking one through the hotel but went into it quite blindly. Finally, the breakfast could be improved upon.

The reception staff was exceptional, Oumayma and Oussama were really sweet and ready to help with anything. The location was right in the center, easy to get anywhere by foot, and the pool was great!

Stayed in January 2024

Rabab and Hafsa took good care of my son that got sick on the last day Osama, the night guy, gave us lots of tips about where to go and where to eat

Stayed in December 2023

The pool could have been a little warmer

Beautiful quiet Riad, nice pool, staff helpful. Comfortable mattress, nice sheets and soft towels. Nice roof top terrace. The shower was hot, and housekeeping cleaned the room daily.

Stayed in November 2023

Super beautiful riad and very clean

Stayed in November 2023

reception was a little noisy until around midnight. would have liked a safe in our room.

location and decor and helpful staff. the small things, like swan shaped towels. i

Stayed in October 2023

Nothing

Great location and pool

Stayed in November 2023

The room were small and i had no window for the price i paid i expected a better room.

The location of the hotel was aamzing as it was right in the middle of the suke.

Stayed in October 2023

There is not much sound proofing so you tend to hear a lot of noise outside of the room

Fabulous hotel, classic Moroccan Riad and amazing staff Hausa and Amin

Stayed in October 2023

The property was in a convenient location to access the souks and main square. The best thing was the helpfulness of every employee we can across - from dinner recommendations, to transport, to tourist activities, they were great!

Stayed in September 2023

Riad Challa was excellent, warm welcoming staff, very helpful. We all loved Marrakech unfortunately the earthquake occurred on our last night's stay, so spoilt it a bit! Would love to go back..

Stayed in September 2023

Room was smaller than expected for 3 people.

The breakfast and hammam experience were great! The staff was very cheerful and helpful.

Stayed in September 2023

Located in a small alley. It doesn't look very safe but we didn't have any problem. Not the easiest thing to find the hotel but for sure not impossible.

Friendly and polite staff. We felt really welcomed. Pool is small but was refreshing after walking in medina.

Stayed in August 2023

Bathrooms could be improved. The sink in ours was not very well connected to the wall and felt very unsteady, and my friends room the way the shower head holder was placed, meant you had to hold the shower head in your hand whilst having a shower. Also, they do not have any laundry facilities (even outsourced) so I had to find somewhere else

Staff very friendly, beautiful building, and a fantastic location

Stayed in September 2023

Just a few little things - had to wait 40 minutes after check in time to access the room, this was one of the only places in Morocco where I wasn’t offered a mint tea on arrival (which would have sweetened the long wait), I was told breakfast was included but it turns out it wasn’t and I had to pay (my fault for not double checking but still…)

Beautiful riad in a great location and staff were friendly.

Stayed in August 2023

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Good location, a few minutes walking from Jemaa el-Fna. Extremely kind staff, the girl at the reception was very kind and helpful all the time. We booked airport transfer with them and everything went perfect. Nice pool for sunny days and good value for money breakfast on the terrace.

Stayed in August 2023

The breakfast can be improved, with more variety and better meat and egg quality.

The Riad is well located, not that far from the Medina but also not too close for the noise to be heard. The facilities were good for the price, including free access to the interior pool (towels provided by the staff). The rooms were normal-sized, with some luxury details in some of them (we had 4). The staff were friendly and helpful. The terrace at the top of the Riad is great for spending some time together and relaxing at night.

Stayed in August 2023

Bathroom shower head was broken. Room seemed small. No windows. Also no exterior photos provided of this riad. You don't realize it's located in the maze of the Medina. Photos of property should reflect that.

Very nice staff. Small intimate pool. Central in the Medina.

Stayed in August 2023