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  5. Reviews of Riad Challa Hotel & Spa

Reviews of Riad Challa Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Derb Sekkaya N 14, Riad Al Mokha, Medina, Medina, 40000 Marrakesh, Morocco

#929 of 1,300 hotels in Marrakesh

Guests' Choice

Review Score

Based on 572 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.2

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 301 - 325

  • Reviewed: August 28, 2023

    10
    A cosy riad full of charm.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No air con in the bathroom, hairdryer didn’t work. But otherwise we loved it.

    The hotel reception staff were fantastic. Hafsa went above and beyond to look after us. Amazing level of service. This woman is a gem!

    Stayed in August 2023

  • Reviewed: August 14, 2023

    10
    Thank you for welcoming me so well in this besutiful country that is Morocco. I will definitely come back.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The lack of facility to store water bottles.

    I liked the most how nice Amine and Hafsa were. They helped me a lot, giving me good advices. It wouldn’t have been the same without them. I also liked how well located the Riad was. It made it easy to go explore the city..

    Stayed in August 2023

  • Reviewed: August 3, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The guests were spreading their clothes, which made the look not nice

    I really liked it same like photos , room was clean and comfortable , I’m in love with the Riad I recommend you

    Stayed in August 2023

  • Reviewed: August 1, 2023

    10
    Beautiful Riad
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast options were limited. There are no food options but you can buy drinks like water and soft drinks

    The Riad was very relaxing even though it was at the centre of town. It was located with lots of shops around. The staff were very friendly and welcoming, especially Hafsa, who made our stay very special. The building was beautiful especially at night with all the lights. They had great WiFi and we had Aircon. Room service was good. The terrace was lovely and well lit in the evening. Would definitely recommend

    Stayed in July 2023

  • Reviewed: July 30, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 6 nights

    This stay in Morocco is largely successful thanks to you, much love on you and especially to Amine and Hafsa. See you soon.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    10
    Donot hesitate if you deciding to chill out
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing its in the heart of marrakech

    Every thing the very friendly staff , clean place and honest house keeping

    Stayed in July 2023

  • Reviewed: July 27, 2023

    6.0
    Beautiful riad but noisy
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very noisy, we stayed on the ground floor and could hear people coming and going all night and the cleaners talking together very early in the morning

    Beautiful riad, large bed

    Stayed in July 2023

  • Reviewed: July 26, 2023

    10
    Hafsa and Amine thank you so much for all your help
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing everything was amazing. The staff were so welcoming and made us feel so settled

    Location was absolutely brilliant. Close to all landmarks. Breakfast was good

    Stayed in July 2023

  • Reviewed: July 21, 2023

    10
    Great stay. Beautiful place in the middle of the city.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room was a bit noisy very early in the morning, from the noise coming from the rooftop when they prepared tables for breakfast. They should be careful with this. I woke both nights at 6am because of these noises.

    Amazing design and very beautiful hotel. The rooms had enough space and bathroom was good. Would definitely repeat. Great value-for-money hotel to stay in Marrakech. I will definitely recommend it to my friends.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had nothing to dislike, to be honest, it was definitely value for money, I am later on this year, and I will be booking the Riad for the whole squad here next time, InshaAllah

    The staff were lively lovely and helpful.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet could be more clean

    Great location and service

    Stayed in July 2023

  • Reviewed: July 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very friendly staff, especially Rabab and Amin

    Stayed in July 2023

  • Reviewed: July 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very expensive for what it is. The bed linen was dirty with lipstick.

    Good location

    Stayed in June 2023

  • Reviewed: June 27, 2023

    10
    very relaxing
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    all those stairs

    Our rooms and location, and the exceptionally friendly and helpful staff

    Stayed in June 2023

  • Reviewed: June 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The access to the Riad is through a narrow maze of footpaths. I found this unsafe looking at first. However, it ended up feeling very safe and added to the Marrakesh character.

    Very attentive staff! Beautiful Riad.

    Stayed in June 2023

  • Reviewed: June 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing staff service!!! From the first moments we felt like we came to a friend's house, not like ordinary hotel guests. I recommend to everyone

    Stayed in June 2023

  • Reviewed: June 4, 2023

    4.0
    you can find better riad for less money
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    small and humid rooms don’t understand why 4 stars. you can find better Riad for less money. I didn’t use the spa.

    location is good Wi-Fi works

    Stayed in May 2023

  • Reviewed: May 9, 2023

    10
    Amazing riad in Medina
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Amazing riad in Medina. Very unique, beautiful, cleanless and cozy. Very beautiful architecture, pool inside. Breakfast on the roof terrace. Very friendly young guy in the reception, he recommended Dar Dar bar and we liked it very much.

    Stayed in April 2023

  • Reviewed: May 9, 2023

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was Very dirty and smelly room with smelly Towels.

    Stayed in May 2023

  • Reviewed: April 27, 2023

    10
    Morrocan Paradise in the center of the city!
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful hotel, clean rooms, friendly and very accommodating staff.

    Stayed in April 2023

  • Reviewed: April 25, 2023

    10
    we had a wonderful stay in a beautiful and cozy riad! strongly recommend this to everyone
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    there is nothing to dislike

    everything

    Stayed in April 2023

  • Reviewed: April 25, 2023

    5.0
    Great location, staff were great, very helpful, accommodating, food was not good and rooms need upda
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    Breakfast was to be available from 7am-10am, by 8.30am most of it was gone and was never refilled/replaced. Most of the breads and cheeses were stale and hard and since all the hot food was gone, this was all that was left. The breakfast was the only real let down. The first room we were put in was very small, very cramped and tired. We requested a room change that was accommodated immediately. The room was basic but bigger and the bathroom more well equipped. The Riad was very noisy, sound travels throughout the entire Riad, talking, footsteps were disruptive throughout the entire stay.

    Staff where great, very accommodating and happy to help with anything Location was perfect, close to all main attractions, walking distance to everything.

    Stayed in April 2023

  • Reviewed: April 23, 2023

    10
    beautiful retreat in the heart of Marrakesh
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing

    Beautiful location, close to everywhere you want. Super friendly staff, lovely swimming pool.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    10
    Very pleasant hidden gem :)
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    I think WhatsApp communication was not very in-time. Whoever behind the chat needs to understand that the guests do not always have internet outside of the hotel, and need in-time support and acknowledgement for decisions, which was not the case. It was minor issue but would be better if communication is more transparent and proactive.

    The interior deco is really comforting. Love the pool, although it is not as heated as I would imagine. Room was OK, if the guests are quiet, the room is quiet, and they were during our stay. Breakfast is good, a range of variety, which is rare in Marrakech. Location is excellent, walking distance to everywhere you need to get to in Marrakech and quiet enough at night.

    Stayed in April 2023

  • Reviewed: March 28, 2023

    10
    would recommend
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    breakfast could be better

    the inside design is beautiful, a nice cozy terrace, the girls and boys at the reception so kind and helpful, the bed was comfortable

    Stayed in March 2023

Showing 301 - 325

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