Dar El Bacha N° 3 Derb Ben Chakroune, Médina, Medina, 40000 Marrakesh, Morocco
#382 of 1,302 hotels in Marrakesh
Guests' ChoiceBased on 339 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.3
Staff
9.7
Value for money
9.3
Free Wifi
9.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 18, 2023
Francois
United KingdomThe minibar should be hidden elsewhere in the room. Shower pressure was low.
Everything: location, decoration, staff owner. Breakfast could have more options and variety.
Stayed in April 2023
Reviewed: April 16, 2023
Mariusz
PolandThis stay was for us one of the best accommodation experience we have ever had. The decoration of the Riad is very impressive, all the staff members were extremely nice and open. We experienced the natural hospitality which can be the reference in the service business. The great example to follow. Before the trip the communication with Riad was perfect. Thank you Meriem! We also booked a one day trip to Atlas Mountains via Riad. It was great as well. We were driven and guided by Ahmed. Fantastic tour! We will come back :)
Stayed in April 2023
Reviewed: April 16, 2023
Sylwia
PolandAdorable, historical, unique riad.
Stayed in April 2023
Reviewed: April 16, 2023
Sylwia
PolandThe little things that make a traveler's life more pleasant were missing like bottles of water, tea in the room or good quality of cosmetics.
Charming, historical riad full of artefacts, photographs and climatic furniture. The pool was very nice with a dinning area around. We liked the roof terrace with flowers and romantic view of Marrakesh. it was a pleasure to have hammam ritual in the spa. Location was fantastic.
Stayed in April 2023
Reviewed: April 15, 2023
Jessie
United Statesnothing! however, if you are thinking of lounging by the pool, this is not the riad for you. The pool is about the size of two bathtubs.
A gem of a riad located near the Spice Souk and the nicest part of the Medina. The owner and his staff were exceptional. The onsite hamman was excellent and much better value than the ones in the Medina.
Stayed in April 2023
Reviewed: April 11, 2023
Shaun
FranceNothing
The place is fantastic! This was booked by a family member but we were so pleased to be staying at the Riad. Wonderful staff, excellent service, smart rooms, good breakfast.
Stayed in March 2023
Reviewed: April 10, 2023
Kathy
AustraliaA beautiful riad with a wonderful terrace. The staff went out of their way to make us feel welcome and comfortable.
Stayed in April 2023
Reviewed: April 5, 2023
Gamze
TurkeyThe interior design is very appealing, we love it! And, everyone was very helpful at any time. The riad has a great terrace to spend time and also watch the sunset. We also tried hammam & massage service, it was very clean and the personnel provided a good service. Overall, we are so happy with our experience.
Stayed in April 2023
Reviewed: April 4, 2023
Jenny
United StatesOutdoor terraces, the incredible character of the building and the warm welcome of the staff.
Stayed in April 2023
Reviewed: March 30, 2023
Susan
United Kingdomnothing
lovely building.. peaceful. with great roof terrace
Stayed in March 2023
Reviewed: March 28, 2023
Bev
United Kingdomloved everything
Great location. friendly staff, nothing was too much trouble. Beautiful building which was spotlessly clean. Loved our room Chiba with stairs up to the rooftop. will definitely stay again.
Stayed in March 2023
Reviewed: March 19, 2023
Najla
BahrainAll oky .when I asked then to replace the heater directly they brought new one .
Thank you all Mariam karima Marwan Khaled Suesan and the owner French all welcoming and kind .it's close to walk to market and soug al Fina around 10 min .around the area good restaurants available.
Stayed in March 2023
Reviewed: March 18, 2023
Anastazja
PolandWe loved everything. But the staff was one of a kind. Very, very nice and helpful. Breakfasts were delicious, but I would recommend anyone who stays at this riad to order a dinner. Tajines, soup and those little cheese triangles - fantastic.
Stayed in March 2023
Reviewed: March 18, 2023
Tzvi
United StatesThe room was super small
Great location. The staff were super nice, Hamam was amazing- the room was very very small
Stayed in March 2023
Reviewed: March 17, 2023
Lam
United KingdomThe pool which is located in the basement, looks beautiful & inviting but I would feel shy & self-conscious using it as it is located in the middle of breakfast room & near kitchen. This would be resolved when new pool is created on the roof-top terrace.... I would be the first one to jump in.
Fantastic staff throughout our stay who were exceptional in making our stay enjoyable & comfortable. The owners Jean Claude & Susana regularly mingled with the guests ensuring all comfort needs met. Great breakfast with selection of Morrocan bread and freshly squeezed orange juice to kickstart the day. This prepared us for a day full of sightseeing & shopping. The roof top terrace is our favourite spot for the views of Atlas mountains & Marrakech. It's a great spacious place to chill out & relax at any time of the day or evening. It is idyllic spot for both sun worshippers and those enjoying sun shade. We enjoyed our dinner on the terrace on the evening when our flight arrived late. It would be extra special when the roof-top bar & pool are completed. We would highly recommend this Riad for the warmth of service & hospitality from all the staff.
Stayed in March 2023
Reviewed: March 14, 2023
Hayde
MexicoI asked for some tea and I was unable to finish it as they retired the kettle. I am sure it was just a missunderstanding, but I would have prefered to finish all the tea. Remember to mention before breakfast time if you have special food needs.
It is a beautiful place with typical Moroccan decoration, with two living rooms with a fire place, terrace and swimming pool. A lot of stairs but they do have accomodation suitable for elder people. The owner introduced himself and all the people working at the Riad are super nice. Make sure to get a Hammam bath and relaxing massage! I checked out early morning and the team made accomodations for me to have breakfast before leaving to the train station.
Stayed in February 2023
Reviewed: March 13, 2023
Ute
GermanyWe could not open the room windows to allow fresh air to come in. They were blocked.
Great location in the middle of the Medina, yet quiet and serene. I loved the decoration and the way the staff took care of all of our needs. They went out of the way to help us. Despite the fact that the hotel was full, it was quiet and there was enough space. The roof terrace is wonderful with plenty of deckchairs, chairs and tables and a wonderful view over the city and the High Atlas.
Stayed in March 2023
Reviewed: March 13, 2023
Shaun
FranceNothing
Exceptionally well organised and managed Riad that has wonderful staff, beautiful decorations and amazing owners. The location is perfect in a smart area 5 minutes north of Jemaa El Fnaa. Good breakfast. Very large and well furnished roof terrace.
Stayed in March 2023
Reviewed: March 11, 2023
David
IrelandSome noise from the neighbours, but out of control of the Riad. Wasn't really an issue
Riad Dar Saad is positioned perfectly within the old town providing easy walking options to all the sites - It also provides a surprisingly quiet escape from the hustle/bustle of the city, which we availed of in the afternoons before heading out again for dinner. Lots of quiet nooks to relax/read a book - also the huge rooftop area (where we also came across some curious pet turtles roaming around). Breakfast was great every morning, tending to local as well as international tastes. Jean-Claude, Suzanne, Marwan and the rest of the gang really went out of there way to make us feel at home... no, feel like old friends. We will definitely be staying here again when we return.
Stayed in March 2023
Reviewed: March 3, 2023
Virginia
United KingdomThere was a choice of breakfast items and it was all delicious and fresh. The Riad has a Hammam and I booked the Berber Experience which included cleansing and full body massage. This was a wonderful experience and very good value for money - I can highly recommend it. The staff were very good at organising taxis to meet us at the train station and take us to the airport on departure. All costs were clearly conveyed to us.
Stayed in February 2023
Reviewed: March 3, 2023
Anne
NetherlandsI missed a tall mirror in the room. And the smoke from the fireplace was a bit intense. Otherwise everything was perfect!
Beautiful spacious rooms, good breakfast, lovely staff. The riad has lovely mysterious feeling with all its stairs and hidden rooms.
Stayed in March 2023
Reviewed: February 25, 2023
Juliet
United KingdomNothing
A beautiful haven in the centre of Marrakech
Stayed in February 2023
Reviewed: February 24, 2023
Betty
Canadathe room didn’t come with a bottled water for the stay (our stay in a different riad had this which I thought was a great touch) - however you can purchase them from the riad for 1 euro or at a shop nearby for slightly cheaper.
A beautiful space with spacious rooms and bathroom (we booked a junior suite). the location of the riad is not far from the main road yet still within walking distance to the souks and mains square which was convenient. Also very close to the Jardin secret and cafe/food options.
Stayed in February 2023
Reviewed: February 13, 2023
Samory
United StatesEverything was perfect.
Excellent!
Stayed in December 2022
Albany, US
Saint-Vincent-de-Cosse, France
La Canuta, Spain
Lanreath, UK
Nagoya, Japan
Zadar, Croatia
Bellano, Italy
Nice, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content