We liked everything about the property.

It was so authentic and better than I imagined. It was so busy outside but you could hear nothing inside . It was so cool in temperature inside.

Stayed in March 2025

I was completely blown away by Le Farnatchi! I booked a last minute trip and came in early, arriving at 1030a or so. Had no expectation of being able to access my room (and offered to pay if it made a difference) but they were able to get me in right away, with a lovely mint tea service welcome. The room was PHENOMENAL - like, took my breath away - a massive living room, bedroom and gorgeous bathroom upstairs, and a private rooftop patio. Floored. Absolutely floored. I felt completely safe at all times, in and outside the riad, but staff always offered to walk me to dinner or other locations to make sure that I didn't get lost. Super kind. I can't say enough good things about the staff who took care of everything I asked, including transport to and from the airport. Beyond these taxi trips, I spent my days walking because everything was easily walkable - museums, palaces, the square, many many souks, and all the many restaurants I visited. It felt like the perfect location because everything was so close by but it's just a couple turns away from the noise so the rooms and the courtyard are silent. Really just a perfect place. Will always come back here.

Stayed in March 2025

Nothing

Exceptional services!

Stayed in March 2025

Bath robes had shrunk!

Great location. Fantastic staff.

Stayed in March 2025

Nothing to dislike, but riad only accessible by foot.

Furnishings, bed, shower and rooftop terrace amazing. Attention to detail and design is outstanding in every aspect. Super restaurant, food and wonderful spa not to be missed. Managers and team are an absolute pleasure to deal with.

Stayed in March 2025

We stayed here 18 years ago and loved it! That’s why when we returned to Marrakesh (it took for to long) we did not hesitate to book La Farnatchi. It did not disappointed! The place is stunning and as soon as you walk through the amazing front door, you feel at home. The team are truly the icing on the cake tho! They can not do enough for you. It feels like NO is not in their language! Many members of the team have been at Farnatchi since day 1 and it really shows. James, the owner is most charming and did me a huge favour because he heard that I was stuggling to secure 80 bottle of champagne l needed for the for my birthday party that I was throwing for 30 people in rental place near by. Safe to say my celebration would not have been as much fun without those 80 bottles! Thank you so much James and the whole team!

Stayed in February 2025

Nothing much

Traditional. Beautifully decorated keeping the old features . Free airport pick up. Breakfast was delicious with flexible time and place. Located stones throw from souks. Very helpful and attentive staff. Nothing was too much trouble, accommodated our requests and also organised tours/excursions .

Stayed in February 2025

We had a lovely suite, almost faultless, however, we think, maintenance is an issue as we’ve noticed few things that have not been fixed or replaced perhaps, i.e. taps covered in limescales. For a massive room, we wish there was a kettle/teabags available in the room. We love a cuppa before bed and didn’t want to hassle staff to bring us tea late at night. There’s also no fridge in the room, would be nice to have a cold drink especially on a hot day.

The calmness and quietness of this place, just a lovely little escape from the craziness just outside its walls. Brilliant staff especially Saida, who checked us in, and never say no to any requests, always happy to help with everything, from changing sleepers sizes, to booking our treatment at the spa.

Stayed in February 2025

Nothing!

Perfect location inside the Medina - we could easily walk to Souks, Jemaa el-Fnaa, wonderful restaurants, etc. The breakfast was wonderful and brought to our room or private rooftop terrace each day as requested. The staff were incredible and really made the trip for us! The service was top-notch, and the owner James Wix was often onsite ensuring everything was running smoothly for the guests. It was an incredible place to stay!

Stayed in January 2025

The staff and service were incredible absolutely exceptional. The room was huge and having a terrace was such a bonus for Al fresco breakfasts

Stayed in December 2024

There really is nothing not to like.

Le Farnatch is amazing. I have stayed here many times, the staff are exceptional, the rooms are amazing and public spaces. Breakfast is the best in morrocco by far. Service 2nd to none. Been coming to le Farnatchi for 17 years it never fails to amaze me everytine. There really is nowhere else i would stay in marrakech. The new restuaraunt is outstanding. Food quality and service are exceptional. Not that id expect anything else. I was pleased to see some of the staff who have been there since my first trip. 17 years ago. Saida is an angel and so attentive. Her main aim is to make sure, your stay is the best it possibly can be. Morad and Walid, were amazing also. Every staff member, really do go above and beyond. So genuinely helpfull in every way. We are already looking at returning as soon as possible.

Stayed in November 2024

Nothing

Everything. Amazing staff, service you’d expect from Somewhere 5x the price. Beautiful rooms and thoughtful features. Pictures didn’t do it justice

Stayed in November 2024

Lovely room, delicious breakfast and very helpful staff. An oasis of calm in the old town.

Stayed in October 2024

We spent a few days here. The location is perfect, right in the heart of the Medina and souks. The room and staff were also great. The spa was our favourite part. We tried a Hamam and then had one of the best massages. So relaxing. I would highly recommend the hotel.

Stayed in October 2024

Neighbors doing construction - october/november 2024

Great location, special place

Stayed in October 2024

Beautiful property , well situated , amazing and friendly staff and service

Stayed in October 2024

A treasure of a riad. Suites were appointed beyond expectations. Staff was exceptionally kind and helpful. Breakfasts were amazing, and afternoon tea and treats lovely.

Stayed in September 2024

Nothing

Beautiful Riad 5 minutes walking to the souks and Ben Youssef medersa. The service is impeccable and the room is spacious, well decorated and comfortable. Thank you again for the upgrade and wonderful stay!

Stayed in October 2024

Great breakfast.

Stayed in June 2024

There is nothing not to like, if you don’t want to experience being in the heart of the d city the Medina then possibly this would not be the place for you! But I can’t see how anyone wouldn’t love it!

This riyad was one of those places that you will always remember for the right reasons. Le Farntachi was recommended to me and from the moment I stepped though the main wooden doors I could see why!

Stayed in June 2024

I have no complaints at all with the hotel. It was exceptional in every way.

We loved everything about our stay at Le Farnatchi. The service was impeccable, the staff were friendly and helpful, and the ambiance was perfect. Our suite was beautifully designed and comfortable. It was the perfect private getaway in the middle of the busy Medina. It was clean, comfortable, and full of sweet little surprises every day - including afternoon canapés and sweet biscuits delivered with the turn down service. The rooftop terrace had numerous nooks and crannies to sit and enjoy coffee service, a pot of mint tea, or a bottle of wine as the sun goes down. There are several excellent restaurants within a 2-minute walk as well as an attached restaurant that delivers right to your room for lunch and dinner. The food at the associated restaurant was very good, albeit slightly uninspired. Nevertheless, we enjoyed several of the entrees when wanting a relaxing dinner in the room. After a long day of getting lost in the souks, walking into our air conditioned suite was a delight, and the shower -with its array of shower gels- was heaven! We loved everything!

Stayed in May 2024

When we booked the descriptions for all superior suites included either a balcony or a terrace. I did mention later in our communications that outdoor space was important. When we arrived we were given a suite which was huge but had no windows, let alone outside space. I am woken frequently on holidays and need to be able to sit outside when this happens (I have been known to sleep on the deck of cruise ships) so I was extremely disappointed but didn't make an fuss as I knew they were full. We went out for a walk and by the time we returned they told us that we would be moved to another room the following day. So, while I didn't like that the description wasn't followed up in room allocation, the resolution was impeccable. The only other thing was the lack of in-room beverage facility. I understand why this is and you can ask for drinks to be delivered at no extra charge, but as a compulsive tea and coffee drinker, I don't really want to have room service wake my husband up at 1am because I fancy a cup of tea. I knew this was an issue and took a travel kettle but it would have been nice not to have had to.

The location is excellent and you can walk to everything you want to see quickly. (Unless you get lost, which we did - often.) Simple but lovely breakfast. The fruit and yogurt were of superb quality. Staff were without exception the loveliest, most helpful and anticipatory of any place we have stayed. Ever. I feel as though this is how top hotels were in the 1950s, except the staff were probably a bit stuffier then. The suites (we tried two) were beautifully furnished, with excellent taste and stunning lighting. The bedside boxes for plugging in our many devices were a godsend and I don't know why every hotel doesn't have them. My pet hate with most hotels is the insuffiency of mirrors, the steaminess of bathrooms and the hopelesness of hairdryers. None of these were an issue here, so full marks. The hotel took care of everything: cabs (including making sure we could return by the same cab), airport transfers, other calls on our behalf. When we were being hassled by a chancer who wanted enhanced payment for street directions, but we had actually wanted to stop at the shop around the corner, we were escorted by a staff member who waited at a discreet distance and made sure we got back without further issues.

Stayed in May 2024

Nothing!

We loved everything about this place. The staff were super friendly and helpful. The room was really quirky and comfortable. Loved the bath and shower. It was a real haven of tranquility from the hustle and bustle of the streets outside. Breakfasts can be taken anywhere and we ate in our room and in the amazing courtyards.

Stayed in May 2024

Very little though it would have been nice to have some parasols for shade on the roof terrace so you could read up there.

Staff were exceptional and could not have been more helpful. Great fun to be in the centre of the medina yet as soon as you go through the gate into the Riad you find yourself in peace and quiet. James the owner has done a wonderful job doing up the Riad with stunning colours and great elegance.

Stayed in May 2024