Riad Zitoune Jdid, 114 Derb Sidi Moussa, Medina, 40000 Marrakesh, Morocco
#496 of 1,274 hotels in Marrakesh
Guests' ChoiceBased on 276 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
8.9
Staff
9.7
Value for money
8.7
Free Wifi
8.9
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End of dialog contentReviewed: April 3, 2024
Fabio
United KingdomThe Riad is absolutely fantastic, the staff is so nice and helpful. It 100% exceeded my expectations. The breakfast and meals at the Riad are amazing. Rooms are beautiful and clean. I've tried the Hammam as well and it was an amazing experience, I highly recommend. Everything was great and couldn't be better.
Stayed in April 2024
Reviewed: March 24, 2024
Emma
United KingdomNothing
Great location - only a short walk into the main square, room and communal spaces were comfortable and clean, everyone was welcoming, friendly, and helpful. Would definitely return to stay here.
Stayed in March 2024
Reviewed: March 17, 2024
Gunter
BelgiumThe music was a bit too present/loud. And we had quit some mold in our beautifull shower.
The overall athmosphere is fantastic. Friendly and correct staff. Good breakfast. Nice rooftopterras.
Stayed in March 2024
Reviewed: March 15, 2024
Laura
United StatesAlly getting there was a little scary at first but thats how they all are in the old part.
Staff was excellent. Room perfect
Stayed in March 2024
Reviewed: March 13, 2024
Olivia
United KingdomThere wasn't anything to dislike and i would return! As a solo traveller (young and female), the alley the riad was based off felt a little hairy at night, but you wouldn't notice this as a couple. Would have been great to have tea/coffee in the room.
I had such a magical stay, what a beautiful Riad in a great central location. I was a solo traveller and Issam did his best with guidance and assistance - i felt very well looked after. Its a little oasis in the middle of a very chaotic city. My room was very large and beautiful, breakfasts were great and the whole place had an air of calm.
Stayed in March 2024
Reviewed: March 12, 2024
Eva
SlovakiaThank you very much for wonderful stay. Everything was perfect! Lovely and helpful stuff, tasty breakfast, accomodation was great also common areas of Riad was very beautifull and they looked luxurious, especially big terrace. We were a little bit sad that the hot tub on the terrace was not accessible, but it doesn't matter, we will definitely come back and enjoy our next stay. Also they upgraded our room what was really nice.
Stayed in March 2024
Reviewed: March 11, 2024
Aswin
United KingdomA truly remarkable stay in Morocco! The hospitality of the staff was exceptional, with their warmth and friendliness making us feel truly welcomed. The property itself is stunning, with 24-hour reception ensuring convenience at all times. Our dinner experience on the first night was nothing short of excellent, and the daily complimentary breakfast consistently exceeded expectations.The property is walkable distance to the tourist attractions like jemaa el-fenna market, bahia palace and badi palace. We tried the deber hammam and ant stress massage for the first time and loved them – we'd definitely do it again. Overall, we highly recommend this place for a great stay and a relaxing spa day.
Stayed in March 2024
Reviewed: March 11, 2024
Kim
PortugalOur room was rather small but on the 2nd day we were asked if we wanted to move to another room.
The courtyard on ground floor and upper floor was beautiful. All the decor was very authentic. The massage was out of this world. All staff were very helpful
Stayed in March 2024
Reviewed: March 5, 2024
Mike
United KingdomThe bed was very hard
very peaceful and great location, staff very helpful
Stayed in March 2024
Reviewed: February 29, 2024
Cormac
IrelandEverything about this riad was perfect.
Stayed in February 2024
Reviewed: February 28, 2024
Leo
United KingdomBed was comfortable but a very firm mattress which took a bit of getting used to.
Great location and lovely staff. Wonderful breakfast served in the courtyard of the Riad. Spacious room was full of character - loved the four poster bed.
Stayed in February 2024
Reviewed: February 26, 2024
Ricky
United KingdomNothing - would definitely stay here again when I return to Marrakesh.
The staff was amazing, so friendly and couldn’t do enough for you. Property was beautiful and relaxing. Location was brilliant!
Stayed in February 2024
Reviewed: February 19, 2024
Andrea
United KingdomSome minor details, if we want to be picky. It’s not a 5* hotel though, so shouldn’t expect everything to be perfect I guess! Making the roof terrace more comfortable to be in (adding a toilet, a few more sunbeds/umbrellas, some basic bar service) would also be a big plus
Pretty, quiet, clean, comfortable, great staff
Stayed in February 2024
Reviewed: January 30, 2024
Christopher
United StatesNothing.
Being centrally located in the old town of Medina in Marrakesh was a prime motive. Though in the old town the location is very quiet and peaceful but very convenient to many great tourist spots. The staff was extremely helpful and always available night and day. Breakfast was very good with an assortment of fruit, yogurt, coffee/tea in addition to crepes and light cakes with the option for eggs prepared to your request. We also enjoyed a hamman at the riad.
Stayed in January 2024
Reviewed: January 14, 2024
Vincent
Irelandthe room size
The room was a standard room,small but so beautiful,cool and quite...lovely.
Stayed in January 2024
Reviewed: January 2, 2024
George
United KingdomWe absolutely loved our short stay! The staff were all so polite and dealt with every question or request we had with the utmost care. I was pleasantly surprised by how easy it was to explore Medina from the Riad and we were immersed into the Marrakech/ Moroccan lifestyle and culture. Being so close to the Souks and restaurants made it a great experience which allowed us to navigate the area very quickly.
Stayed in December 2023
Reviewed: December 18, 2023
Diana
PortugalEverything
Stayed in December 2023
Reviewed: December 18, 2023
Jodie
United KingdomNothing it was perfect
This is a beautiful Riad in a perfect location. Gorgeous interior design comfortable beds and immaculate. Breakfast was delicious and the staff can’t do enough for you. We will be back. I highly recommend Riad Flam & Spa
Stayed in December 2023
Reviewed: December 14, 2023
Janos
United KingdomThe riad was the island of peace and beautifully decorated, we liked all the small details. The view frome the roof terrace was very nice as well. All the staff extremely kind and friendly. Doing they best to help us with everything 🤩
Stayed in December 2023
Reviewed: December 13, 2023
Felipe
Spaineverything was great
The Riad is exceptional, very beautiful, safe, excellent cleanliness and facilities and well located. The attention of the staff stands out especially, they do everything possible to make your stay a unique and very pleasant experience. To highlight the service provided by ISSAM, to which I have to especially thank them for their management, I left a very important amount of money and documentation forgotten at the hotel. ISSAM has done everything possible to locate me and return my belongings. He has managed it with special interest. I have felt as safe and cared for as if I had been in my own home. Thank you very much ISSAM.
Stayed in December 2023
Reviewed: December 3, 2023
William
United KingdomBeautiful and authentic Riad, right in the centre of Marrakech! A short walk to Bahia Palace, various souks and lots of great local restaurants. The room was great, the hammam was lush, the breakfasts were fantastic… and the staff were so so kind. Generous with their time and expertise. They got up early to make us breakfast when we had excursions booked, they helped us book trips to the mountains, and they offered plenty of tips and advice when we asked. Can’t rate them in particular highly enough!
Stayed in November 2023
Reviewed: November 30, 2023
Zuzana
Czech RepublicThe property charges above average rates so I would expect above average amenities. There were no bathrobes in the room and were only provided upon request. There were no proper toiletries only a small unlabeled bottle so it was not clear what the content is. No lotion, shampoo or conditioner.
The stay was pleasent and staff was super helpful and kind.
Stayed in November 2023
Reviewed: November 22, 2023
Peter
United KingdomHot tub missing due to earthquake damage.
Staff were amazing. Very helpful and friendly.
Stayed in November 2023
Reviewed: November 6, 2023
Elisabeth
AustriaThe bedroom was quite small.
A very beautiful Riad in the heart of Marrakech. It takes you 20min walk to the Djemaa al Fna und 20min ride by car to the airport. The staff is extra ordinary friendly and helpful. Everything was nice and very clean. The breakfast was very good - no buffet - they bring everything to your table.
Stayed in November 2023
Reviewed: October 26, 2023
David
AustraliaA truly stunning property and a feeling of luxurious relaxation from the moment you walk through the door. Hotel-style in room air conditioning was an absolute godsend. The rooftop terrace was an absolute joy and a great place to cool down and relax before /after a trip . Spa is a heaven Hammam with scrub and massage were amazing , Dinner is a watermouthing full of Moroccan tastes. First time à Riad with floor heating . Delightful 2 nights we spent in this Riad , room was excellent , breakfast was an excellent and many many choice of delightful food to enjoy . Custom service is taken seriously here, and every staff member were so helping , welcoming , and very professional. Highly recommend .
Stayed in October 2023
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