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Reviews of Riad Gharnata

Quartier Andalous, Rue Gharnati, 91000 Chefchaouen, Morocco

#42 of 77 hotels in Chefchaouen

Guests' Choice

Review Score

Based on 149 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.8

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: January 10, 2025

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    They scam me 1€

    T

    Stayed in January 2025

  • Reviewed: January 4, 2025

    7.0
    Our front desk attendant was awesome ,Ibrahim was amazing very courteous !!
    • Leisure trip
    • Group
    • Farida Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No heat we froze out ass off

    Breakfast was amazing, the staff was very friendly and went above and beyond !!

    Stayed in January 2025

  • Reviewed: November 16, 2024

    4.0
    Don’t stay here.
    • Leisure trip
    • Family with young children
    • Junior Suite with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    It has seen better days. I don’t feel any effort is put in to improve things. Compared to our riads in Rabat and Tangier, this one was a lot worse. The beds are very hard. The hardest we’ve had in 4 places in Morocco. Uncomfortably hard. At around 3pm both afternoons the young guy working the front desk would sit outside or at the desk with his cell phone music playing ridiculously loud. We were trying to rest in the afternoon and that was annoying. No way to take a nap. There are young men that staff the desk and only one seemed to care about anything. Also one of them smelled like marijuana. Sat outside on a chilly rooftop for 30 min one morning just trying to find one of these young guys for breakfast. Larger room we had had a sewer odor coming up through the sink or shower drain, which was gross. I wouldn’t stay here again. Compared to the other Rabat and Tangier riads where I would. But also Chefchoauen just felt like a run down dirty city where the folks in the old city just didn’t seem to care much. Maybe that’s the laid back hashish culture. Checking out is was 341 euro or $360 or so US dollars. It had to be paid there at checkout. Card reader was down. I had to spend over 10 min debating the bill as he wanted $440 in US dollars which was the wrong conversion, despite booking.com showing the price in both Euro and USD.

    Well located. The women that clean there did a good job.

    Stayed in November 2024

  • Reviewed: August 25, 2024

    6.0
    NO PARKING AT THE RIAD
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Even though it is written on booking, there is no parking and also if it’s a busy day, there is no parking in the vicinity. We had to walk 15min in the heat uphill. The room wasn’t ready on arrival even though we came in the late afternoon.

    The staff was nice and friendly. Breakfast was really good.

    Stayed in August 2024

  • Reviewed: July 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Fetoum Duplex Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Room was upstairs, a bit dangerous with our toddler. Room was very small upstairs with bed and ac didn't quite reach there.

    Location and staff were great

    Stayed in July 2024

  • Reviewed: June 15, 2024

    7.0
    • Leisure trip
    • Group
    • Fetoum Duplex Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed in loft type room on the first floor. Toilet is just right above our beds which you cant even close the toilet door properly. This gives foul odor to the entire room. The room smells like toilet. There’s a lot of flies. The shower is not working. We asked the staff to fix it as we decided to stay extra night but it was not fixed.

    Location is in the center. Staffs are nice. Rooftop has a great view.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    6.0
    Good property with potential for improvement
    • Leisure trip
    • Couple
    • Rkia Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The price was high for the quality of the room! I also didn't like that the first room they gave us was very small and it had no access to internet at all!! And the shower was not hot in it!! After we complained, they offered us a better room but we had to spend the first night in the previous one and it was not pleasant AT ALL!!!!!!!

    Very close from the center and old medina, it's just a 5 min walk from there. The old style adopted in decoration was so amazing and it would please foreigners a lot!

    Stayed in June 2024

  • Reviewed: May 21, 2023

    7.0
    Big roof top small bed rooms great location
    • Leisure trip
    • Family with young children
    • Junior Suite with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are too small in 3 levels. Bath room ventilation not good with bad smell.

    Great location

    Stayed in May 2023

  • Reviewed: May 13, 2023

    7.0
    Good location but cold shower
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was cold, very bright in the morning

    Location, breakfast

    Stayed in May 2023

  • Reviewed: April 30, 2023

    6.0
    Nice Riad, but we had a bad room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room (the 2p room) was quite small, but the bigger issue was the bad acoustics. We could hear everything happening in the street and in the Riad as our room was next to the patio. The room had several windows to street but the curtains were also quite transparent so we woke up because of the noise and because of the amount of light coming in.

    Good location in the Medina of the city. The Riad itself was nice and tidy. One of the men working there was really nice and helpful!

    Stayed in April 2023

  • Reviewed: April 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Do not book the double room. It has no windows!!! The lights in the room were not working and the mainlight cozld not be fixed. Also there was malfunction of the door handle.

    Nice riad with lovely terrace and butiful view over the city but terrible furnitures

    Stayed in April 2023

  • Reviewed: April 14, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very small

    Breakfast was excellent. Staff was friendly. Great location.

    Stayed in April 2023

  • Reviewed: April 8, 2023

    6.0
    Not the best not the worst
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Internet kept dropping out, there was no hot water, it was hard to find staff to ask questions at times

    Some of the staff were lovely. Whilst it was small it was nice

    Stayed in April 2023

  • Reviewed: March 18, 2023

    6.0
    3 stars is accurate for a no-fuss riad
    • Leisure trip
    • Solo traveler
    • Fetoum Duplex Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Could have been cleaner. The unit i was in was tidy, clean bedsheets etc. But the bathroom had a bad smell and there was hair on the counter and shower when I showed up. One day for breakfast they didnt wipe the table from people before and had coffee spills and crumbs, smudge marks on coffee pot which they reused for me.

    Excellent location. Friendly hosts. This is a no-fuss riad. I liked that they left me alone, I was able to relax.

    Stayed in March 2023

  • Reviewed: February 14, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Fetoum Duplex Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Water could be a little hotter. Had some issues with water in bathroom.

    Location is very good.

    Stayed in February 2023

  • Reviewed: February 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water

    Position

    Stayed in February 2023

  • Reviewed: January 18, 2023

    7.0
    Great location, beautiful place. Could use some better overall management.
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights

    We didn't get hot - not even warm ! - water in the shower. For some reason there was a very unpleasant smell coming from the bathroom which stank the whole room. Linens (bed sheets and towels) didn't feel clean and seemed 'tired'.

    Very helpful staff, super friendly and accomodating. Quick response, not quick resolution though Breakfast was great, you need to ask for additionals, but eventually will get them

    Stayed in December 2022

  • Reviewed: December 5, 2022

    5.0
    I wouldn’t come back or recommend it.
    • Leisure trip
    • Couple
    • Junior Suite with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    It was extremely worn down. The shower head holder fell off the wall. The bedding was stained, dead bugs on the floor, sink faucet was falling off. Most importantly there was awful. it cut off every 3-5 minutes. I ended up using all my data.

    It was a great location.

    Stayed in December 2022

  • Reviewed: October 15, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very small, it was quite noisy and the staff was not always around when needed

    Nice place right in the centre of Chefchaouen Medina, good breakfast Lovely terrace

    Stayed in October 2022

  • Reviewed: September 20, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Fetoum Duplex Suite
    • Stayed 5 nights

    Breakfast was pretty good and more food than I could finish.

    Stayed in September 2022

  • Reviewed: June 25, 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed, the smell and the room

    Location

    Stayed in June 2022

  • Reviewed: May 30, 2022

    1.0
    The stinkiest hotel ever imagined
    • Leisure trip
    • Couple
    • Farida Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The Worst ever hotel I stayed in, just imagine climbing more than 135 stairs up and down, personally I consider not mentioning this fact in the hotel description is Not being honest with your customer, they should mentioned it at least to warn people with specific medical condition. As they asked me to call the hotel for help with the luggage upon arrival, they should mention that there is too many stairs to climb. It is unprofessional behavior from the hotel owner. Never think about staying in this hotel . The room was not clean upon arrival since I found a cockroach inside the room ( photo is attached) , the bathroom needs improvement. The staff were not helpful when I asked to cancel my reservation and they were really mean. Unfortunately I had already paid them in full before arrival. The hotel is located outside the old city and you need at least 20 minutes to get to the city center. Really not recommended with people with limited movement and special needs. The furniture was old and not to the extend of expectations. The parking also is not available and expect to be overcharged. .

    Nothing

    Stayed in May 2022

  • Reviewed: May 13, 2022

    3.0
    Not recommended
    • Leisure trip
    • Family with young children
    • Rkia Suite
    • Stayed 1 night
    • Submitted from a mobile device

    -When we arrived the staff tried to give us a very small budget room while we booked a suite. After I checked my booking and complained they gave us the room we booked. They tried this scam even though the hotel was far from full. -They said breakfast was from 8:30-10. However at 8:30 there was nobody around, the lady who made breakfast came in around 9am. At 9:15 we went to the kitchen on the first floor to ask where breakfast was. At 9:45 the guys running the place got up and served breakfast. -The shower head in the room was missing, and there was no hot water

    The breakfast -when it finally came- was fresh and nice.

    Stayed in May 2022

  • Reviewed: October 8, 2023

    8.0
    A lovely little retreat!
    • Leisure trip
    • Couple
    • Fetoum Duplex Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We had an incredible stay at this riad! The location and design were absolutely amazing, offering a true Moroccan experience. The staff were exceptionally helpful and went above and beyond to make our stay memorable. I have to give a special shoutout to Ibrahim, who catered to our every need with a warm and welcoming smile. The riad was a peaceful retreat, just a pleasant walk away from all the Medina's attractions. It felt like a home away from home, with its friendly atmosphere. And, not to forget, the breakfast was delightful. I highly recommend this riad for an unforgettable stay in Marrakech!

    Stayed in October 2023

  • Reviewed: July 24, 2023

    9.0
    Well maintained riad in a great location and excellent staff!
    • Leisure trip
    • Family with young children
    • Farida Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Location and staff

    Stayed in July 2023

Showing 76 - 100

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