Mattress was very hard, our room also faced the call to prayer speaker, would recommend earplugs.

Hamou was exceptional. He spent 20 minutes going through our location along with things to do, he couldn't not have been more helpful. Breakfast was large and delicious. Our room was clean and spacious. Would recommend booking someone to guide you to the Riad or an esim for Google maps as taxis cannot reach the Riad. The roof terrace is surprisingly peaceful given it's location in the centre of the medina. The ladies in the spa are very friendly. Would absolutely stay here again.

Stayed in March 2025

The fact that our room was detached from the main building and we had to go outside also to reach one of of the rooms - but we were unlucky with the weather, I am sure in summer it’s fine!

The staff was super friendly and looked after us for all our stay. The place was beautiful, clean and spacious! We also did the hammam & massage experience which was great.

Stayed in March 2025

Pillows too hard And more fruit for breakfast

Quiet location Staff helpful and friendly Roof terrace

Stayed in February 2025

Pillows need improvement- if you provide one hard & one soft pillow per guest (they already provide 2 each) then everyone will be 😃- Although as everywhere in Marocco the mattress is rock hard. Also perhaps putting up a notice for quiet time after 11.00 pm would be nice - as you can hear people chatting in the riad courtyard - Late into the night.

Excellent customer service- from the greeting to the breakfast service. Great breakfast - spacious room with good facilities- Bathrobe & slippers appreciated - excellent location-

Stayed in February 2025

Nothing - we enjoyed our stay.

The accommodation is lovely. Fresh with a modern/contemporary feel. The room we stayed in was clean and well equipped with soaps, fresh towels, slippers, safe, bath robes, hair dryer, shampoos etc and enough plugs for your charge cables (converter required) no direct USB sockets. You get a key to your room and a key to the front door to let yourself in. Plenty of hot water in the shower room. Beds are firm (if you've been to Turkey or Italy you know what i mean) but comfy. Room has TV and aircon but we didn't need it. TIP: We arranged in advance for the Rhiad to arrange the airport taxi transfer (about 25mins) and a 'barrow man' to transport our luggage from the taxi to the door (would recommend you do this otherwise you may struggle to find it). Just email them. The cost is added to your bill - not expensive. We pre booked a meal for the first night as we were going to arrive late afternoon and tired. We both had a lovely 3 course meal and the service was great. Note: No alcohol is available on site. Breakfast was simple and tasty. Fresh croissants and orange juice, omelettes, help yourself coffee/milk...teas if you preferred, tasty jams, flat breads, sliced oranges and honey. Some mornings we had a fresh fruit cocktail as well and small pieces of cake. Plenty to start your day. All the staff were friendly, approachable, knowledgeable, spoke very good English and nothing was too much trouble. Don't be afraid to ask for advice/prices/prebooking etc if you need to get to a tourist attraction. The accommodation is located within the on the edge of the main souk very close to the "Hussle and Bussle" but located on a quite alleyway. We were sorry to leave and hope to return.

Stayed in February 2025

The Riad was beautiful. A cross between the charm of a a high class traditional riad but the luxury and service of a hotel. Wonderful friendly service. Nothing was too much trouble and location for inside the walls of the Old town for the Souls and the square was perfect. Also the massage was one of the best I have had for a long time and I am very lucky about massages. Finally- mimi the cat, who only bothers you if you want to be bothered, which I did, was my new best friend which added to my trip;) Both my Mum's and I would recommend this place and we will difinitly be back.

Stayed in February 2025

Nothing, it was great!

Such a beautiful place to stay! Nadira treated us so well, made us feel at home and gave great recommendations! Really good location, right in the medina so can easily walk everywhere. The dinner and breakfast were both great. Highly recommend to anyone, really good value for money!

Stayed in February 2025

This is a separate Riad from the main one and the location is quite central but to reach de main road it’s a very tricky alley…then in the main road to reach the Jemaa el-Fnaa it’s allways very busy with people eating in the road….we had some hard times there during rush hour, it’s probably the most crowded 10 meteres in all marrakesh. Showers were not well designed and spilled a lot of water outside…not very confortable to use, it’s a detail easy to fix and can improve the quality of the stay.many TV’s in the house but we could not tune in any channel… Wi-Fi was not working the second floor and was very poor in the first floor, and we had to use our own internet there, even if they had several rooters in the house.

Jamila was amazing, thank you! The heated private jacuzzi was great for the kids who had a great time there. Having a spa inside the Riad was also great and very convenient.All the services we used from the riad (dinner, massages, spa and day trips)were very fair priced and great services. We didn’t use much the rooftop but the view was great and a fine place to relax and sunbathe with privacy.

Stayed in February 2025

Nothing

Amazing Riad, spotlessly clean, everything you could possible need, amazing jacuzzi, private roof terrace with sun beds, four fabulous bedrooms with en-suites, robes, slippers, hairdryer. Breakfast was delicious & host cooked us the most amazing 3 course meal on our second night. Really close to the main square, arranged transfer to & from airport, really couldn’t do enough for us

Stayed in January 2025

Nothing

The staff here are exceptionally accommodating and helpful. The receptionist on the first day made sure we got a map of Morocco and explained to us where to find tourist spots, warned us of potential scams, educated us about the normal price fr basic commodities which was very helpful. They allowed us to keep our bags at their place, while we went for a guided tour and were very caring of our needs. Hammam and spa was very good. The property in itself is aesthetically pretty.

Stayed in January 2025

The streets around the Riyad can be a bit quiet at times if you are solo but okay if you are in a group.

We stayed at the 3 bedroom Riyad which was separate to the main hotel. It was stunning and exceeded expectations. Rooms all a good size (en-suite) and had a hot tub. The staff from the hotel were so helpful when we had issues and Nadra was very kind and made us feel at home at the Riyad itself. Had a scrub at the Riyad which was also fantastic. Thank you!

Stayed in January 2025

Breakfast was poor.

I liked the supportiveness and kindness of the staff.

Stayed in January 2025

Only thing is that we were staying in the ground floor so we could hear people talking in the central patio. This was just a bit annoying when people checked in late at night.

The location, the interior design, the staff, the breakfast, the additional services

Stayed in January 2025

N/A

The staff was beyond compare. Kind, happy, helpful. The location amazing if you desire to be right in the heart of the Medina. The beds super comfortable; the riad a quiet, calm respite from the bustling souks - we slept amazingly! Breakfast was delish & plentiful. Phenomenal traditional pastries greeted us in our room. Laundry was done quickly & stained clothes came back clean - obvious that attention & care was given. All tours & guides booked thru riad were fantastic & so reasonably priced. We arrived after midnight & the hotel’s arranged driver was there waiting for us, then their other employee met the transport at the square to take our many heavy bags in a wheel barrel like cart thru the square & souks to the riad. SEEMLESS. EASY. Hammam services weren’t fancy but nonetheless excellent! Loved!

Stayed in January 2025

It is difficult to find fault in any way. You are in the heart of the city so there will be some noise early in the morning but that is only to be expected. The call to prayer is also part of the experience!

A perfect place to stay for a few days to be in the heart of the vibe of the medina. The staff in the hotel could not have been more friendly or helpful. We had breakfast included which was a varied and great start to the day. We dined in the Riad on our first night and the meal was authentic local cuisine and very tasty - would certainly recommend it to others.

Stayed in January 2025

Room flor more clean.

The Staff superb! A Zedine, Fati, Tah & A Xmen, very professional, always willing to help, without them our trip won't be so successful. Many thanks.

Stayed in January 2025

Rooms aren't huge (but are well designed), location is more convenient for a longer stay (10 min walk with your suitcase/a porter to the nearest road)

Fantastic spa (private hammam + best massage I've had), friendly staff, modern design, clean rooms, central location (very convenient for the old city), clean well designed bathroom

Stayed in January 2025

No cons. I’d stay again!

Amazing staff. Very clean, great breakfast. The room was lovely with petals everywhere. The location is perfect, inside the Medina. Best hotel in Marrakech!

Stayed in January 2025

All perfect

Everything was amazing but overall the team in charge of the riad

Stayed in January 2025

Probably the hardest matrace I have ever slept on. In hindsight, we should probably have chosen a langer room. Room Dana is really very very small. Shaky WiFi.

Perfectly located within the Medina, but still im a quieter alley. Lovely staff. Good breakfast. Great Hammam treatment. Overall good value for money.

Stayed in January 2025

**A Delightful Two-Night Stay at Riad L'Etoile D'Orient** Our recent two-night stay at Riad L'Etoile D'Orient in the heart of the walled old Medina of Marrakech was truly memorable. The riad has been masterfully refurbished, blending the charm of a traditional riad with the elegance of modern contemporary decor. This fusion creates a unique and inviting atmosphere that we absolutely adored. From the moment we arrived, Fatima and her team welcomed us with open arms. Their warmth and hospitality were evident as they went out of their way to make us feel at home. They were incredibly helpful throughout our stay, always happy to assist us with any needs or inquiries we had. Their genuine care and attentiveness added a personal touch that made our experience even more special. Each morning, we enjoyed a standard traditional Moroccan breakfast, which was a delightful way to start our day. The spacious and comfortable room provided a serene retreat after our daily adventures in the bustling city. The riad's location was undoubtedly one of the highlights of our stay; being situated within the old Medina allowed us to easily explore the vibrant culture and historical sites of Marrakech with Jema el fnaa square being only a 4 minute walk away. We are deeply grateful to Fatima and her team for providing us with such a wonderful stay. Their exceptional service and the beautiful riad made our visit to Marrakech unforgettable. We highly recommend Riad L'Etoile D'Orient to anyone seeking a perfect blend of tradition and modern comfort in an ideal location.

Stayed in December 2024

Nothing !

Great location , lovely staff , comfortable rooms with a great breakfast

Stayed in December 2024

The jacuzzi was a bit too chlorinated.

Great location, safe and clean. Staff were very helpful and always around to say hello and make sure you had everything you needed.

Stayed in November 2024

The suite could be larger and room a bit warmer.

The staff was accommodating, friendly and knowledgeable. They speak english, french and arabic. The facility was always clean and breakfast was fresh everyday.

Stayed in December 2024