61 Rue Bin Lamâassar, Medina, 40000 Marrakesh, Morocco
#261 of 1,288 hotels in Marrakesh
Guests' ChoiceBased on 171 hotel reviews
9.3Cleanliness
9.4
Comfort
9.3
Location
8.8
Facilities
9.3
Staff
9.9
Value for money
9.4
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 15, 2024
Richard
SpainNothing
Wonderful staff, very accommodating.
Stayed in January 2024
Reviewed: January 2, 2024
Estere
LatviaThank you, this was a very nice place to stay in Marrakech. The staff at the riad were extremely helpful, responsive and kind. We were received beautifully, treated with tea. The interior is wonderful. Breakfast was a traditional Moroccan breakfast. The riad also had the opportunity to use the SPA services, excellent transportation to the airport was arranged due to an early flight (for an additional fee). The riad is located further from the center, in a slightly more remote area of the center.
Stayed in December 2023
Reviewed: December 29, 2023
B-azar
CanadaI slept on a single bed but that was due to booking last minute and availability
The building is close to 300 years old and some decades ago remodeled to a riad guesthouse. The architecture and decor takes you back in time. The are little birds chirping around and the staff treat you like family (actually better than my family). I had an exceptional experience. Karim is an amazing person! Very kind and he goes above and beyond to make sure you’re cared for.
Stayed in December 2023
Reviewed: December 16, 2023
Peter
United KingdomThe staff were very helpful ,
Stayed in December 2023
Reviewed: December 14, 2023
David
United KingdomEverything. The team were brilliant. If I could mark this 11/10 I would. Hoping to return to Morocco in February/March with family. This is top of the list to book. I just hope once I know dates, they have rooms.
Stayed in December 2023
Reviewed: December 13, 2023
Dani
United KingdomEverything was good
We really enjoyed our stay. The staff were so friendly and helpful, they made sure we felt as if we were at home. The location was good and if you wanted to go anywhere farther, the staff were happy to help you get a cab. The room was really nice. We loved the fact that we were welcomed with tea and traditional Moroccan sweets. We stayed for three nights and the breakfast had something different every morning.
Stayed in November 2023
Reviewed: November 28, 2023
Can
GermanyNone
The employees are very friendly. They help you with everything. The rooms are very nice. Riad is very beautiful. The nicest hotel I've stayed in
Stayed in November 2023
Reviewed: November 26, 2023
Bartosz
PolandSize of the room and bathroom, but this was due to 200 years old house I guess.
Very friendly staff!
Stayed in November 2023
Reviewed: November 26, 2023
Vanisha
United KingdomSometimes it can get a little noisy during the night but that’s to be expected close to medina
The hotel staff were so hospitable, went above and beyond. Even took me to the cash point late at night on the first night. Great communication throughout stay and prior to arriving.
Stayed in November 2023
Reviewed: November 25, 2023
Mattis
NorwayNot that central.
Very, very nice hosts!
Stayed in November 2023
Reviewed: November 4, 2023
Duncan
AustraliaNo1. The Staff (All the staff) No2. The atmosphere of the Riad No3. The meals No4. The Haman & massage were perfect. Even the 20min walk into the square was an enjoyable experience
All the staff made a Very warm welcome from the moment we walked in the door. We arrived early & just wanted to drop the bags & head out, but we were shown around the property & given the room. During our 4night stay we throughly enjoyed 3 Delious meals, 2 Hamman + massages & a connection with the staff that felt as deep as a long friendship
Stayed in November 2023
Reviewed: October 19, 2023
Hawwu
MaldivesNone
The riad was amazing with such kind and welcoming staff
Stayed in October 2023
Reviewed: October 15, 2023
Roberta
CroatiaWe loved everything.
We loved everything about this Riad! Decorations were very nice, our room was beautiful, bed was so comfortable, the terrace was cozy, everything was super clean but the best part is - the staff! Lovely people who go out of their way to help you, so kind and polite! We even tried hamam for the first time in their spa and it was sooooo good! The location of the riad is 15-20 minutes walk from Place Jemaa el fna and most of the way you are walking through medina and you can find everything you could possibly need on your way to or from the city center. We will recommend this riad to all of our friends and family with pleasure!
Stayed in October 2023
Reviewed: October 8, 2023
Juan
ColombiaI loved everything!
This is an AMAZING place to stay, they make sure you have everything you need, food is excelent, the room is very comfortable, is easy to get to the Medina and other turistic places. Gracias for making my trip memorable.
Stayed in October 2023
Reviewed: October 8, 2023
A
United KingdomStaff very friendly and helpful specially mash fethallah exceptional,breakfast and dinner was home made
Stayed in October 2023
Reviewed: September 30, 2023
Nina
United KingdomN/a
Beautiful setting, comfy bed, excellent air con and fab hot shower Nice terraced area on the roof. Great staff - Mach and Karim were wonderful and helpful and so friendly. Organised for me to have a massage and 2 nights at the brilliant restaurant called Point Bar. The owner and Mach made sure that we were safe getting to and from the restaurant. Rooms were cleaned and spotless each day. Lovely Riad and lovely staff
Stayed in September 2023
Reviewed: September 8, 2023
Barry
United KingdomThe ambiance and accommodation was first class a very clean and well maintained property..
This Riad is amazing from the moment you arrive to the time you leave the owner and staff are so attentive and genuinly happy to see you ..my comfort and wellbeing was all they cared about booking trips and making sure you have a great experience....would I stay here again most definitely
Stayed in September 2023
Reviewed: August 19, 2023
Richard
LuxembourgWe liked everything about our stay. It's hard to say that there was anything bad to be honest. The area is very busy but so is everywhere in the Medina so it was fine.
All of the staff were super attentive and made our stay very enjoyable. The room was air conditioned, clean and comfortable. Food was excellent and breakfast was always tasty and filling. Big thanks to all of the team who looked after us so well.
Stayed in August 2023
Reviewed: August 16, 2023
Mary
United KingdomNothing.
The staff were incredible! From the moment our booking was confirmed, they were helpful and attentive. Nothing was too much trouble. We felt really safe staying here and were given their number in case we needed help at anytime which while not needed demonstrates their excellent commitment to customer service. The traditional Moroccan breakfast was delicious and served beautifully. Highly recommended.
Stayed in August 2023
Reviewed: August 13, 2023
David
ArgentinaPlease give yourself the opportunity to come to this palace, the attention it's just impeccable and very friendly, supportive with everything you ask and even more, the taste of the owner with the furniture it's just super on point, the smell it's fascinating and the room, just more than what we expected, super highly recommend
Stayed in August 2023
Reviewed: May 31, 2023
Kar
India1.The bathroom-WC/washroom had no seperate enclave with a seperate roof...hence,the smell of the WC was in the bedroom.....tbe batbroom had no privacy at all....tht was BAD 2.There was no TV in the room for private viewing....did not expect tht
Service,location,breakfast,AC,transfers,Sightseeing....almost everything
Stayed in May 2023
Reviewed: May 24, 2023
Shekar
United KingdomThe rooms could be a bit noisy due to traffic on the road. I think window glazing could fix the issue. Not sure if these cane be fixed due to period features of the Riyad
Staff hospitality. Excellent staff Hakim and Abdul all were excellent. Abdul sorted my Sim card taking me to the local phone shop. The Riyad is located in Medina but accessible by cars and Taxis which is a very plus point in Medina. Breakfast is served in the terrace or lobby. Good continental breakfast along with options for fried eggs etc
Stayed in May 2023
Reviewed: May 5, 2023
Jared
United KingdomNothing.
Everything about this Riad was perfect. The staff were extremely friendly and accommodating, the breakfast that was included was lovely as well as very filling. The room we stayed in was clean with great water pressure. It was lovely sitting in the main area with the birds who seemed to love to visit everyday 💜 A tranquil oasis in the bustling Medina.
Stayed in May 2023
Reviewed: May 4, 2023
Beatrice
ItalyThe host was really kind and helpful. Nice place, beautiful breakfast and wonderful massage
Stayed in April 2023
Reviewed: May 3, 2023
Alfred
United KingdomIt would have been a lot better if we could pay for services (such as using the spa, our other meals etc) with our credit/debit cards. Everything is being charged in Euros, but can only be paid with DH. The WiFi is just pretty average and went off a few times, this could be better
The staff were really nice, especially Ahmed who was extremely helpful. The location was nice, easy to find. They were able to make breakfast arrangements for us even on days when we had to be up and about early. This was impressive
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content