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  5. Reviews of Riad Luciano Hotel and Spa

Reviews of Riad Luciano Hotel and Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Derb Tizougarine 69 Dar el Bacha - Medina, Medina, 40000 Marrakesh, Morocco

#82 of 1,298 hotels in Marrakesh

Guests' Choice

Review Score

Based on 319 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.8

  • Location

    9.5

  • Facilities

    9.6

  • Staff

    9.9

  • Value for money

    9.2

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Very friendly staff, always ready to help. Good breakfast. Everything was clean and comfortable. .

    Stayed in April 2025

  • Reviewed: April 3, 2025

    9.0
    Lovely Riad experience
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were very welcoming and accommodating, especially helping my wife take photos and with directions and recommendations . The breakfast was also very nice

    Stayed in March 2025

  • Reviewed: April 3, 2025

    9.0
    If I go back to Marrakesh I will be staying there again
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    All staff were very attentive and welcoming from minute 1 till we left the riad. The Riad itself was pristine, secure and very well located to explore Marrakesh

    Stayed in March 2025

  • Reviewed: March 29, 2025

    9.0
    Beautiful riad
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Parking! There is no parking, you have to park in a public parking. The guy from the hotel that was supposed to meet us at a park to help us was not there and didn’t answer although we called repeatedly. Very unprofessional

    Gorgeous riad and super peaceful. Very beautiful and big room. The woman at reception was lovely.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    8.0
    A Beautiful Italian/Moroccan Style Riad
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room felt a little dated. We had picked the upgraded Queen Room too, but it wasn't that big and lacked a sofa/chill out space. It was clean, but not super clean. No fridge either. The Riad is quite hard to find the first time around, and there's only 1 way in/out down several back streets, a bit scary if on your own.

    The staff were really great. Super friendly & helpful. The hotel looks beautiful, and it felt like a safe home. Breakfast was also lovely. The shower was great.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    9.0
    We had a wonderful relaxing stay in a lovely hotel, with exceptional staff.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights

    The staff are exceptional - very helpful and friendly. Once you enter the hotel you automatically relax, and sense the tranquility all around you. The food is excellent, particularly the wonderful Morrican breakfasts.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    A lovely stay in a well looked after riad with excellent access to everything in the city. Wonderful staff who were he
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All was good

    Beautiful original feel Riad in a great location.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Amazing time here, would definitely recommend
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Beautiful property in a great location. Loved the spacious rooftop terrace. Breakfast was fabulous every morning. The staff were so welcoming, friendly and helpful.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    9.0
    Lovely Riad at the edge of the Medina. Close to all the sightseeing spots
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The airport transfer at 300DH was a rip off. And the driver kept wanting to sell us tourist package in the car.

    Everything was good. The staff, the room, dinner and bfast, location.

    Stayed in March 2025

  • Reviewed: March 16, 2025

    9.0
    Fantastic Riad in the best location
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a lot of building work going on around the Riad and the drilling started at 8:30am. Wasn’t a big deal for us because we were up but a lie in would be impossible. Not the Riad’s fault though. The spa, Hammam and massage were nice but quite expensive. The walk to the Riad is down an alleyway which took a while to find. It felt a bit sketchy walking down on the first day but we soon got used to it and it was perfectly safe.

    The Riad is stunning, it’s in a perfect location. The room was also really lovely and very comfy bed. The staff were really welcoming and helpful. Breakfast was great and it has a nice rooftop.

    Stayed in March 2025

  • Reviewed: March 13, 2025

    10
    A must stay. Will always go here in future. Perfection.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. Perfect.

    Absolutely stunning riad. Impeccable staff. Great breakfast, more than we could eat! The room was insane. I've stayed at 4 seasons and the room was way better.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    Superb, thoroughly recommended.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights

    This is non alcohol establishment, so 'mocktails' are the order of the day, so perhaps as alternative they could sell non alcoholic beer, which is available at many restaurants/establishments across Marrakesh. Had this been the case we would have eaten at the Raid on another occasion as the evening meal we did have there was superb.

    Absolutely fantastic, simple but spot on

    Stayed in February 2025

  • Reviewed: March 9, 2025

    10
    Beautiful property with a wonderful staff.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location for exploring the Souks, a relaxed and chilled vibe, which is exactly what was needed after a day exploring. The staff were really helpful, with both our arrival and departure, and provided some great tips for where to visit. Highly recommend eating at the property, we enjoyed a beautiful dinner and the breakfast was lovely.

    Stayed in March 2025

  • Reviewed: March 5, 2025

    8.0
    Lovely night
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great riad in an excellent location. The staff is friendly and helpful.

    Stayed in February 2025

  • Reviewed: February 28, 2025

    10
    An outstanding Riad
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Outstanding property and facilities. Pleasant and helpful staff. Immaculate. Great roof garden. Lovely breakfast.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    Must visit hotel in Marrakesh!
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing - it was all great.

    Amazing location, super kind and friendly staff. Hotel breakfast was 10/10. Room was clean and comfortable. Loved our stay - highly recommend.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    The staff went above and beyond for us
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The entry to the riad is a maze but after day 1 it’s easy and if you ever got lost the staff would come out straight away to help direct you

    The facility was very nice and scenic

    Stayed in February 2025

  • Reviewed: February 24, 2025

    9.0
    Overall a very good experience very handy as it was just inside the Medina would i go back - YES
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 5 nights

    On arrival we were not sure about the walk down the narrow street to the Riad, however once we had done this a few times it was no bother .. just a surprise upon arrival, the porter was always available to help if needed. I thought that the room was a little tired and could have done with a little spruce up.

    We both enjoyed the Breakfast and thought that is was very good value for money, the staff were exceptional and nothing was to much trouble for them, lots of variety of food.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    9.0
    Overall we had a wonderful stay and I would recommend this Riad to others
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My only criticism was that the towels and dressing gowns needed replacing to enhance the spa like feel. In my opinion they were a little rough and old.

    Location was great. Staff at the hotel were very polite and helpful Inside the Riad was very beautiful particularly the pool area.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This is a very beautiful hotel right in the old city center and at the same time away from the buzz and noise. Staff is extremely helpful and friendly! We felt very welcomed and enjoyed our stay a lot.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    We enjoyed this Riad so much! We couldn't fault anything! First of all, its Gorgeous! The staff were so kind and made sure we had everything we needed! They even prepared an early breakfast for us when we set out for the Sahara with a guide they organised for us, he was amazing. Communication was above and beyond! This being our first trip to Morocco, we had a load of questions and they responded quickly and thoroughly. The location is perfect! Tucked in the Medina so it's quiet after a full day of souks but close enough to everything, with shopping and restaurants all within a 5 min walk. We're planning to go back and will definitely stay here!

    Stayed in February 2025

  • Reviewed: February 23, 2025

    10
    A quiet and spotless place in the center of Medina riot
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff was absolutely wonderful, helping us to organize everything we wanted, without being intrusive. A very quiet and serene place in the middle of hectical Medina, a few minutes away from Le Jardin Secret.

    Stayed in January 2025

  • Reviewed: February 21, 2025

    10
    We hade a beautiful stay
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The riad was so amazing everything was so beautiful and clean and all the staff are helpful and kind helped us with everything

    Stayed in February 2025

  • Reviewed: February 21, 2025

    10
    We would stay at the Riad again .
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The Riad is a little Gem, and the staff were so helpful and amazing .

    Stayed in February 2025

Showing 1 - 25

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