Nothing not to like

Great location, staff were very welcoming and nothing was too much trouble.

Stayed in April 2024

Nothing- everything was fantastic!

So perfect, from the welcoming staff to the amazing bedrooms and sun terraces, it could not have been more perfect. Every staff member was lovely and super helpful. Our breakfast was delicious and freshly prepared with care. They helped to organised a hot air balloon trip which was once in a lifetime amazing! Loved every minute of it!!

Stayed in April 2024

Staff, food room and location was amazing in the medina. Everything was perfect!! Amazing first trip to Marrakech and we will be back and staying at this Riad!!

Stayed in April 2024

Absolutely stunning. Friendly, helpful staff. Very quiet. Food is excellent.

Stayed in April 2024

Great design, location and comfort ! We booked a last minute hammam and we were supposed to check-out at noon but Mohamed offered us the room over the check-out hour - great service and customer focus!

Stayed in April 2024

Nothing

The staff and service was exceptional. Extremely clean with great attention to detail

Stayed in April 2024

Do quarto no rooftop, do tratamento e simpatia do staff e do conforto!

Stayed in March 2024

The riad gives a wonderful insight to Moroccan architecture, lifestyle and grandeur. All staff are so helpful and polite.

Riad Luciano is in a fantastic, central location. It is surprisingly quiet, even amongst the hustle and bussel of being located within the main city walls. Excellent breakfast with a selection of traditional Moroccan breads, as well as omelettes and fruit. Waiters are impeccably polite.

Stayed in March 2024

Nothing

Great breakfast, all cooked fresh and different each day.

Stayed in March 2024

Nothing - I would give it 9.4 simply because the hair dryer was extremely powerless and we had some issues with the taxi we booked through the hotel- the driver told us that his colleague will walk us to the hotel but did not mention they were not actually from the hotel and demanded 20£ for this extra. I would come back anytime and highly recommend it

Location, amazing friendly staff, courtyard and terrace are little places of paradise - amazing breakfast, comfortable

Stayed in March 2024

We truly felt like a Sultan! The service of the hotel was great with kind people greeting us with a smile. During the preparations of our stay we even got an upgrade because of my pregnancy. The airportshuttle greeted us with a private taxi and without any hassle we were escorted through the busy streets of the souks through quieter alleys reaching the riad, an oasis of calm. On the rooftop there is a solarium with an amazing view of the city, a perfect place to drink tea. This hotel is one of the cleanest hotels we’ve ever been to. The floors and bathroom were clean. Towels were changed after being used one time. Bathrobes and slippers were awaiting us in our room. I recommend you book the Sultan room, there is no doubt you will feel like a king. The room could be called an entire appartment with many squared meters. I booked a massage one day in advance, which was done professionally. In the morning we asked if we could have breakfast on the rooftop, ofcourse (just like all other requests) that was not a problem. We had the most delicious breakfast with multiple courses (freshly made vanilla an cucumber orange juice, fruitsalad, morrocan pancakes, sweets, ommelets, bread, homemae yoghurt, jam/honey and tea). This riad makes all wishes come true and with the quality of the riad is worth paying a higher end price.

Stayed in March 2024

We felt really looked after - the lovely friendly team couldn’t have done more for us. Excellent breakfast every morning.

Stayed in March 2024

Nothing.

This was our first time in Marrakech. We chose Riad Luciano based on high ratings online, and it did not disappoint. From the start the staff was so friendly and attentive. The rooms are clean and comfortable. Btissam, the hotel manager, was so welcoming and helpful. She even went to the market to get me preserved lemons because I expressed that I wanted to take some home for my family. We did the Moroccan bath at the Riad and it was wonderful. I do like the location of the Riad. It is located close to the entrance to the souk, so it was very easy to catch a taxi to and from the airport. I think if you stay deeper into the souk, you'll have to walk quite a bit with your luggage to get to the main street. You are also close a great currency exchange office (very useful) and to all the stores. It is a short walk to local restaurants, like Cafe Arabe and Le Terrasse des Epices. You're also very close to Dar El Bache the famous coffee/hot chocolate cafe inside the museum. We did not get to try it because there is always a long wait.

Stayed in March 2024

The staff was very nice and welcoming, always available to help and assist. Walking distance to main venues if the city.

Stayed in February 2024

Whilst the location seemed to be an ideal choice right in the medina, it was a lot of alleyways to get to the Riad and only one route in or out. So perhaps not the best choice for female solo travellers, but once your out of the alleyways it was a good location. The only thing was it was quite an expensive stay, even when we were looking at the spa prices it was not competitively priced.

The courtyard is picturesque, what a spectacle! The staff were so hospitable and friendly right from the moment we go there to the moment we checked out. The rooms were lovely, and the housekeeping team were happy to tidy/clean multiple times throughout the day. The showers were pleasant and well pressured. The breakfast was great, with a great variety of items they bring.

Stayed in February 2024

Nothing

Most beautiful Riad at a great location . Amazing service. Hats off to the staff for making our stay so comfortable

Stayed in February 2024

The staff were incredibly welcoming and nothing was too much to ask. The food was amazing throughout and the facilities included in the riad were everything you could need.

Stayed in February 2024

Nothing. Literally every aspect of this stay was perfect!

An utterly beautiful riad. My room was gorgeous and the central courtyard and restaurant were also beautiful. It’s in a great location - quiet and secure but also right in the heart of things - just a few minutes walk from the Museum at Dar el Bacha. The staff were charming, welcoming and helpful - and in particular Taha and Ismael (forgive me if I’ve spelt these wrong!) who were both were very supportive and welcoming. No request was too much trouble. Taha helped me enormously when I had hurt my leg and was having difficulty walking and had to change my plans at the last minute and stay at the Riad for dinner. Altogether a wonderful stay at a wonderful Riad. I cannot wait to return!

Stayed in February 2024

Riad Luciano was so beautiful and peaceful. The staff were amazing and looked after us very well. We ate delicious breakfasts. I enjoyed a wonderful massage. Valentine’s Day was very special as we received a red rose and a chocolate heart shaped cake.

Stayed in February 2024

Nothing - it was great!

The Riad was beautiful and the staff were amazing - they could not have done more for us. They support with organising trips and give great advice and recommendations too.

Stayed in February 2024

Nothing, everything was absolutely perfect

Lovely, beautifully decorated riad. Rooms were spacious, clean and comfortable. Location was ideal to explore everything you want to see in Marrakesh, in a calm and safe area of the medina. Staff went above and beyond to make our stay as enjoyable as possible. Breakfast was great. Definitely a great Riad and would love to stay here again next time we are in Marrakesh!

Stayed in January 2024

Nothing it was perfect.

Location is perfect, right next to the Dar El Bacha so it felt very safe, staff is excellent. Hotel Manager made our stay perfect and we couldn’t have asked for more.

Stayed in January 2024

The inside breakfast/dining area could be made a bit more cozy. It has a very clean/modern vibe and doesn’t give a Moroccan atmosphere. I think it’s mainly because of the furniture and decorations.

Location, breakfast and overall atmosphere and service were superb. It’s a calm oasis in a very busy medina. The location of the riad is in one of the more beautiful parts of the medina, which is really nice. The staff goes out of their way to make you feel welcome.

Stayed in January 2024

Nothing

Absolutely everything was perfect. I would not change anything. The road is beautiful, the bed is super comfortable, the shower great, the food was delicious and the staff is outstanding.

Stayed in January 2024

Service was outstanding! The staff went above and beyond to make sure I was comfortable and taken care of when I became ill. They’re extremely helpful and pleasant. The room was great, breakfast was amazing, location was fantastic. I have nothing but good things to say about this Riad. I highly recommend and would definitely stay here again!

Stayed in January 2024