Nothing

Absolutely gorgeous luxury riad with lovely attentive and helpful staff and wonderful food.

Stayed in May 2023

Staff were amazing, best service we have ever received in a hotel. Location was very good, central and easy to access the attractions of Marrakech. The pool was great (very refreshing in the heat of Marrakech) everything was spotlessly clean and lovely breakfast.

Stayed in May 2023

Everything

Stayed in April 2023

It was a little pricey, but you are paying for quality.

The staff were excellent, they were always helpful and made a brilliant hotel humm.

Stayed in April 2023

Although the location is excellent, close to all the major attractions, you need to make arrangements to be picked up from the central road, to avoid walking with your luggage around the little streets, most of them are dead end and not marked.

I spent two nights with my 11 year old son. Riad Luciano is a little oasis in the busy souk. The place is super clean and hospitable. The food is excellent as well, we had breakfast and dinner one night. They also serve alcohol which was a bonus. The responsible Btissam and the whole team were very helpful with all the information we needed and always with the brightest smile! We even tried the hamam service, which was an amazing experience, sparkling clean and relaxing! The rooftop was another bonus.

Stayed in April 2023

none.

everything on offer. we felt so welcome by the host and well catered for during our stay.

Stayed in April 2023

Nothing

Really friendly staff, nothing too much trouble. Excellent location, lovely Riad, great breakfast. Would definitely stay again!

Stayed in April 2023

everything. amazing stuff.

Stayed in March 2023

It was in a good location and the staff were lovely and very helpful. Great roof top for relaxing and would have used it more had it been warmer

Stayed in January 2023

Nothing

We are globetrotters. We had what we by far consider a superior experience at Riad Luciano. The staff made us feel like family. We feel like we had left real friends in Marrakech. Laila, Btissam, Mohammed, Yasser, Ismael and Mrs Fatouma will always a special place in our heart. The Riad is impeccably kept and is a true oasis in the hustle and bustle that is Marrakech. The staff looks after the smallest of details to ensure that one is always tended to. Their hospitality is by far unrivaled. Fatouma’s cooking is warm, delectable and truly life changing. Meals at Luciano just could not be beat by any of the restaurant we tried in Marrakech. Overall, Luciano and staff and truly gems. We hope to return many times.

Stayed in March 2023

The pool was a little cold but they all seem to be this time of year. Also better signage to find the hotel.

The hotel was excellent. The staff made us feel like it was our home. Facility were great the hotel was spotless. The location was perfect. Would highly recommend. Wish we had stayed longer.

Stayed in March 2023

nothing

Great location. Excellent staff. They helped out with getting around and were always very hospitable. Dinner and the breakfast very good quality

Stayed in March 2023

We loved our stay in this beautiful riad. The bedroom was super nice and huge compared to other riads we have stayed in. The staff was so nice and helpful. They gave us good tips and assistance when needed. This riad is really a piece of heaven. We will come back for sure. Thanks again.

Stayed in March 2023

amazing hotel and very convenient for going out.

Stayed in March 2023

staff is very helpful

Stayed in March 2023

All was good

We liked everything, the breakfasts were nice around the pool. Had one of the best dinners in Marrakech at the Riad Luciano. Very clean and beautiful hotel. Nice roof terasse with views over the city. Good wifi connection even in the room. Room was comfortable and good size, bed was softer than other Moroccon beds experienced. The personnel was very helpful, friendly and easy to deal with !

Stayed in March 2023

Nothing, is was all good!

Exactly as in the pictures... The Riad Luciano is absolutely stunning, beautiful central courtyard with a small turquoise pool, comfy seating and tables with intricate Moroccan tiling and plaster detailing around doors and windows. Balconies overhang three sides of the courtyard as the aperture to the sky above widens at each floor to allow more natural daylight to flood in. There is a roof top terrace, compete with many chairs and tables as well as beds to lounge on. We had the Raiss room, which I think was the smallest, but perfectly adequate for a long weekend away for two. The bed was extra wide and comfy, pillows were great and the Riad is absolutely silent (at all times) with the huge walls eliminating all sound from the nearby busy streets of Marrakech! We had a traditional Hammam and massage in the hotel spa which was one of the best spa experiences we've had, the women who provided the treatments took their time, were thorough and really knew their stuff. Both the spa and the hotel itself was absolutely spotlessly clean. What is most notable about this Riad is the staff. Every member of the team at Riad Luciano were outstanding. Nothing was too much trouble, every time we made a request the answer was immediately 'yes, of course, no problem' and it was seen to right away. I'm sure running a hotel must be stressful at times, but you would never know here, the staff radiate an aura of calm. The team at Riad Luciano are attentive, professional, friendly, informative and positive in every way. We would highly recommend.

Stayed in March 2023

if you‘re looking for a place to relax, this is not the perfect place since it‘s small (not a lot of privacy) and only has a Hammam for women.

the staff and the breakfast was great! unfortunately the weather wasn’t that good so we couldn’t sit on the rooftop which is nice as well! the location is the best fact of this Riad. You only have to walk 5 minutes from the Main Street through the small medina streets to get there, which is important to now in case you’re having a lot of baggage. you cannot drive directly to the Riad by car. everything else in the Medina area is reachable by foot (Jamaa el Fna, restaurants, cafes)

Stayed in March 2023

Could not fault this place at all, from placing our booking till the end of the trip, everything was exceptional! The staff were very helpful and friendly and they go above and beyond to make your stay comfortable, provide what you need and giving tips on going around the city.

Stayed in February 2023

The staff was extremely welcoming and helpful. The riad was a beautiful, quiet oasis in the midst of the hustle and bustle. The breakfast was wonderful and the rooms were superbly clean and comfortable.

Stayed in February 2023

one of the best hotels we have ever been to exceptional hospitality, amazing food , nice location, top class spa

Stayed in February 2023

this is a beautiful Riad and gem in the hearth of Marrakech and their service to provide a great dirver, Mustafa to help us get away was perfect.

Stayed in February 2023

Fantastic staff that treat you like family and willing to assist with a warm smile. A beautiful well appointed Riad where you can escape to a Moroccan oasis. Lovely traditional breakfast served with care. Great location with easy access to Souks and also Dar El Bacha where taxis are easily found and safe due to good security.

Stayed in February 2023

Excellent breakfast, service and location

Stayed in January 2023

No complaints

It felt like home. Staff were great

Stayed in February 2023