Nothing really

Great food and rooms and staff very freindly

Stayed in February 2024

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Our second time visiting and it was just as good as the first time. Fantastic and polite staff, great location, great entertainment in the lobby. Will most likely be coming back for a third visit!

Stayed in February 2024

On our last day, we were told that we couldn’t keep our wrist bands on to eat at lunch, even though we arrived in the evening the day we arrived and so had not had either lunch or breakfast that day. I explained to the reception staff that I was diabetic and had a low sugar and needed to eat something, but I was told that that was too bad for me because it was not hotel policy to let people eat on the last day, even if they had a flight in the evening! I asked if I could just have a sandwich but the response was unwavering. As it was Ramadan, there was no food to eat locally either, so this put me in a dangerous situation. Surely, it would have been better if the hotel allowed its staff to be flexible in extreme cases, not only for better public relations, but also to help a fellow human being in a medical emergency.🥲

The animation team and the vast majority of all the other staff were really friendly and helpful and always took the time to say hello and check everyone was okay. There was a great variety of food on offer too, including lots of different vegetables, nice house wine and a very good coffee machine.

Stayed in March 2024

The rooms are very badly isolated, if you are in the rooms with garden view you hear the circulation every evening and they hunk a loooot. also you can hear what is happening in the other rooms. Cleaning lady nicely clean the bathroom and the bed was well done, but she did not clean the floor which was quite disturbing. really bad tea in the morning, luckily I had mine with me., coffee was okay.

staff was very very friendly, food was quite good, the couscous is miam, cocktails very well made, beachfront, no loud music, spa excellent, when asked for extra pillows wasn't a problem, nice garden with ducks and kittens. breakfast was awesome. Nice temperature in the heated-covered pool, which is needed as the outside ones are like 15C in wintertime. Easy booking for the restaurants.

Stayed in March 2024

1 hour to check in, old worn out bathroom towels and dirty beach.

Nicely spread out facilities, never felt that busy, right on the beach, great food & staff fantastic- great for families and felt very safe

Stayed in February 2024

Nothing wrong with the property- food was not up to the standard that we had from other RIU hotels - food not hot - Asian restaurant very disappointing- in as it open - food on buffet cold!

Lovely spacious hotel

Stayed in February 2024

Cold pools, lack of snack options by the pool. The rooms were a bit dated and the bathroom needed a refresh.

The food was good. The evening music was fun

Stayed in February 2024

Something I found quite strange was the security at the front door. In Morocco, it is illegal for Morrocan women to enter a hotel with a Westerner. My girlfriend is Brazilian and looks Moroccan. This meant every time we walked into the reception, we were followed by security who I believe thought she was a Moroccan prostitute. Not really the best customer experience.

Great location, great pool, great bars.

Stayed in February 2024

Loved the hotel Food was amazing All the staff were so friendly and welcoming We played pool, tennis and table tennis The WiFi connection was excellent

Stayed in February 2024

One of the outdoor pools had a few missing tiles that were prones to giving you cuts if you weren't careful.

The food and drink, facilities and entertainment. The pools were varied and nice. The proximity to the beach gave fantastic views and was a great feature for the kids. The tourist district felt very safe. The indoor pool was bath warm for a European 😅 The cakes were exceptional.

Stayed in February 2024

Alcohol Non halal food

The location Variety of food at buffet

Stayed in February 2024

Really hood for families, there is heated pool and just next to the ocean

Stayed in February 2024

The food there wasn’t much of a variety it was pretty much the same food everyday

The hotel is beautiful. The rooms were clean and very spacious

Stayed in February 2024

Shortage of towels in the pool area was a bit annoying...

Beach Side resort....very good rooms, entertainment great...all inclusive and uptodate amenities.

Stayed in February 2024

Beds are always moving from one another, and you cannot have a single double bed. Also the pillows are hard and pretty uncomfortable. Besides that restaurants are very noisy, so it’s better to eat outside.

We had a great time with our toddler in this place. Food is great and has a good selection. Animators anre nice and friendly, proposing plenty of different activities. Our daughter is a bit below 3, so kids activities were not very suitable for her. However, there are heated pools to compensate for that! For gym lovers, the gym on premises is pretty good, it has good equipment for cardio and musculation (machines and weights).

Stayed in February 2024

Unable to use the aircon, it didn't cool the room. We reported the aircon, reception confirmed it was fixed but still didn't work. TV in room was pixelated.

Location was good, with a nice walk along the promomade. Large comfortable bed, spacious room, the housekeeper was excellent. Gym was well equipped.

Stayed in January 2024

Lighting along the pond at night. It’s very dark linked to safety.

Overall it was clean and designed for families, and persons with added needs. Accessibly was good for the baby push chair.

Stayed in February 2024

Although the pools were inviting ,they were just too cold at this time of year.

Spacious hotel with excellent food and drinks.Service was superb

Stayed in February 2024

Staff entertainment not very engaging. An online page with up and coming events would have helped. Some general leaflets of the local tourist spots would have been handy.

Weather in January was excellent. Food was great and plenty of variety

Stayed in February 2024

The food could of had more vegan options but apart from that everything went above my expectations

It was such a peaceful and relaxing environment and had everything you could want for a holiday where you just want to relax. Lots of different chill out spaces so it didn't feel repetitive everyday. So close to the beach could just pop in and out, especially to see the sunsets. The location was great! The rooms were very spacious and always cleaned so well.

Stayed in January 2024

Least favourite part was the evening buffet - there was no opportunity to be served

Property was amazing - clean with very attentive staff

Stayed in January 2024

Second visit to this hotel. Everything excellent.

Stayed in January 2024

No glasses for drinks during breakfast and lunch. I don't like drinking wine from a plastic cup. Bars could have desserts with coffee. Coffee for breakfast tasteless. No cake forks or small ice cream spoons.

Beautiful hotel, everything exactly as in the photos. delicious food, great location. The hotel is clean and well-kept, although it is obvious that it is not very new. Lots of nice corners where you can relax and drink coffee. Comfortable beds. Nice, discreet service.

Stayed in January 2024

Unfortunately the food was very basic & very much the same with little choice. The quality wasn't good however we were not ill from it. Very much school dinner standard from the 80s . It is a real shame as the hotel & staff were excellent. The food let it down considerably!!!

The staff are extremely friendly & helpful. The settings within the hotel are excellent. The rooms are nice & always clean. The location was great. Reasonable priced .

Stayed in January 2024

Agadir is ok for a beach holiday, but lacks history and culture.

Good service and food

Stayed in January 2024