love the hotel staff: Kamal, Islam & the rest were amazing. I would list all of their names but they’ve slipped my mind! thank you for your generosity.

Stayed in December 2022

thanks

nice thank you

Stayed in December 2022

Not 4 star hotel. Max 3 star. The room was very small. No watercooker or coffee in the room. The bathroom was not clean. Had to ask for Towers. Noise from outside and no breakfast included for the price. Not a 4 star hotel!!

Bed was ok. Small room. Good for a weekend. Not for long stay. Friendly people. Not better then a typical IBIS hotel room...

Stayed in November 2022

The hotel looks very different from the pictures. The room had a strong smell of smoking. The reception told me it was a non-smoking room which is impossibile as it smelled so much that I felt sick. I had allergy the whole night with sneezing and coughing both for the dust and the smoke smell. In the bathroom there was some little hair (also on the toilet) which is a little disgusting. Because of this, we decided to not even try their breakfast. Another odd thing is that they didn’t give us our room key: there was a guy that every time was taking us to the room and opening the door for us, not sure if that’s a standard or there was an issue with our key. Plus, we arrived at midnight and we had no towels in the room and took a lot to have them

Nice location, close to lots of restaurants and stores. Lot of silence in the room. Very polite staff

Stayed in November 2022

First and the worst: I booked and paid for the Superior room, but we were accommodated in a Standard, which was small and totally not worth the money of Superior. Girl at the reception desk kept saying 'it is superior', manager called me and said that pictures on booking.com don't mean anything. But you can judge on my pictures... It is clearly the Standard one. It has no balcony - there was just a window. Window with the main road view - crazy loud. Room was much smaller than Superior should be. I reported the issue to Booking, but the hotel said "it is superior" and they couldn't do anything. Don't expect too much from the swimming pool... It was very small, on the ground floor inside the building, so totally dark place. No sunbeds. We haven't used the pool at all. Stuff doesn't speak English - some people don't understand even the simplest questions and just call to the manager (who is always busy/driving and "doesn't hear anything"). Storage room - well, it doesn't exist. They keep the luggage just in the corridor - i didn't feel safe with my bags left there.

The only good thing was the breakfast - wide choose of dishes every day, a few salty and sweet options: patisserie, pancakes, olives, cheese, etc. I've seen people having scrambled eggs or omelette (it wasn't suggested to us, but I guess it was available).

Stayed in November 2022

friendly staff, great price and location will stay again

Stayed in November 2022

They stole my money by the Housekeeping

Nothing.. Except Idress

Stayed in October 2022

The hotel is not value for money paid... You can pay 10 euro more and have better quality near They stolen money from my bag and when I reported the case they deny and didn't offer to investigate the matter Please from my experience don't visit this place...

Nothing.. Only the two girls working in the reception... I don't remember the names.. But not lamia Idrees is the best man in marrakech always smiling and good behavior... Wish you the best brother idress

Stayed in October 2022

everything was perfect

Stayed in October 2022

perfect

Stayed in October 2022

The price was 800 dirhams And breakfast was not included and when I booked it it was included Would never ever book with your company You overcharged the price and was not as described Bad experience and over charged Just want to see if my my debit card has money taken out as I paid cash for my stay Overall bad experience

Stayed in October 2022

Very very very poor hotel 110% not a 4 star. Internet doesn’t work cuts out non stop.I drop something on the floor just under my bed my hands came up with loads of dust and dirt (see photos) Women on the reception desk (at night ) rude dint seem worried about the internet not working.swimming pool is in the shade all day so dint even use.loud at Night all and all a 2 star hotel at best

Location was good porter was very nice and helpful close To airport

Stayed in October 2022

the staff ,Amera ,Sara,Idreas,Hamza the are the best all time so friendly and welcoming people. I always come because of them and recommend my friends to come because of them. big thank to them.. Marwan

Stayed in September 2022

rashid and leila were very helpful, great customer service

Stayed in September 2022

The hotel is very tired. The room was very old looking, the wardrobe was broken, the toilet was leaking and called the staff to sort, they mopped up and that was it. The Internet WiFi is very poor throughout the hotel, they couldn't even take my payment from card as the WiFi was that slow. The concierge guy made us feel uncomfortable as he just stands infront of you waiting for he's tip. The breakfast is very standard so don't expect a good selection buffet, very limited. The reception staff and breakfast staff are great though, very kind and helpful. I wouldn't book this hotel again. I rate it 2*

Location is great

Stayed in September 2022

the swimming pool was too small not even looks as a swimming pook no place to hang up no much facilities prices are high for the hotel

clean

Stayed in August 2022

Great staff , during the day ameera look after us Very well ,every day room clean,night shift manager Abdul help us alot to explain about Jamil fana markeet and other attractions,Hamza was also very helpful and friendly.great experience will definitely recommended

Stayed in July 2022

Everything was perfect

The staff is the best and friendliest i have met in all of morocco. Hamza, Abderizak and Amira has been the most helpfull people we have met in all our stay. I 100% recomend this hotel to everyone. We were only going to stay here for one week, but because of the stff we extended our stay one more week. You will not find a hotel with more friendly and helpull staff. They really fo everything to make you feel at home and safe. Just ask and you will get.

Stayed in July 2022

"Terrible Tempo" Bad hotel. I can NOT recommend. The hotel in reality is NOT like how it seems in the photos. The WiFi is terrible- u struggle to get a connection Obviously no kettle or anything in the room as its just very basic but room is supposed to have two small bottles of water however even that wasn't there. When asked why no water I was told "we will send some". No water was sent. The next day i asked again, i was told the company didn't supply water . Same with WiFi struggled to connect and the second day, I was told to buy a simcard for basic Internet access. I bought the sim card and booked a different hotel online. In terms of location- there are better located hotels (Nassim Hotel is good this is where I booked when tempo hotel told me to but a simcard). In terms of price- its not cheap compared to other hotels that are better located within walking distance to all attractions and have way better services than "Terrible Tempo".

Bad hotel. Members of staff were pleasant Sarah, Amira, Rashid and Hamza. However the hotel is really terrible. I will not recommend. The hotel in reality is NOT like how it seems on the photos.

Stayed in June 2022

it’s a very clean hotel and fantastic helpful staff

Stayed in June 2022

The hotel is very dated and tired. It needs updating e.g the carpets are completely worn out. The pool was out of use, the cafe wasn’t open although this was not mentioned at booking. The reception staff were confused and fairly cold and we had to initiate any conversations. The air conditioning in our room wasn’t working and at 38’c this was draining so we had to wait for 1.5 hours for a new room and then as a couple shared twin beds so not comfortable and very small dinghy rooms. Not the best hotel choice we’ve made in Marrakech as frequent visitors.

The location is excellent. The Hotel is situated right in the heart of Marrakech by the train station and other amenities.

Stayed in May 2022

iron was broke gym was out of use only single cards available

relaxed friendly breakfast

Stayed in May 2023

location was decent

Stayed in May 2023

the stuff we’re so nice the rooms are clean

it was near to train station was able to find taxi easily

Stayed in November 2022

Absolutely terrible experience Couldn’t sleep as window would not close when asked for a room change was told it was not possible … didn’t have a problem taking our money paid 70 euro per night and wouldn’t refund for the second as we wanted to move to another hotel Just want people to beware .. money grabbing robbers who doesn’t care about anyone .. place was freezing as was the breakfast area Avoid … Avoid

Stayed in December 2023