It was good the staff was nice and helpful, the guy on the reception 👍

Stayed in February 2025

The wifi was a little bit slow at times.

Excellent stay at the Terminus. Staff were very friendly and helpful, we had excellent conversations with the doorman, Abdessamad. The rooms were also much bigger than expected! Would recommend this hotel and stay here again in the future.

Stayed in September 2024

Best hotel in Oujda good staff they are professional it was comfortable especially they guy on the reception desk Sofuan talking nicely and make everything for me easy Honestly and grateful ☺️ I will always stay in this hotel because of him ❤️ best regards

Stayed in September 2024

Nothing

Everything, especially the staff. Mr. Sofian and Ms. Fatima were very helpful and friendly.

Stayed in September 2024

Good staff , especially abdussamad And others were also kind and professional

Stayed in August 2024

The shower was allowing water to leak all over the bathroom.

Staff were super helpful especially Rabha as she spoken English fluently which helped make our stay more enjoyable. All the staff called her constantly for assistance when we had a question or query. Overall the hotel was lovely and a great location.

Stayed in August 2024

I liked it all

This is an elegant clean spacious hotel. My room was a beautiful suite with a great view of the pool. The bathroom was huge and elegant and the shower was divine. These things matter when you’ve been traveling all day in North Africa. The staff was incredible… from the doorman to the concierge to the waiter in the lobby… all wonderful. Room service was delicious. The server who delivered it was so kind and hospitable. They even brought a complimentary plate of fruit and deserts just to say welcome to Oudja. It’s super close to the train station. My train didn’t depart until 9pm but the staff took care of my luggage and let me hang in the lobby and read while I waited. I was offered tea many times. I would not hesitate to recommend this hotel. Wonderful experience.

Stayed in March 2024

I didn't like the fact that Soufiane is not working 24/7.

The staff were friendly . Especially Soufiane, this guy made everything easy for me , and was very helpful . He is the reason why I keep coming back everytime.

Stayed in February 2024

Small detail, but the shower head was wonky, (only sprayed horizontally when not handheld), but other than that a great stay.

Both Reda and Sufian were great hosts for my wife and I.

Stayed in December 2023

exceptional stay! The hotel matched the description perfectly, the location was ideal, and the staff, especially Soufian, was extraordinarily accommodating. Soufian stood out with his ability to anticipate our desires, making our stay unforgettable. His hospitality revealed the true beauty of the hotel and Oujda. Soufian even metaphorically turned water into wine, making dreams come true. I almost every night dream of that magical time by the pool, where Soufian seemed to walk on water. An experience that exceeded expectations and touched hearts. Soufian, we love you!

Stayed in December 2023

Gym less machines

I had an incredible stay at this hotel! From the luxurious amenities to the impeccable service, my experience was beyond expectations.Special thanks to Fadwa, Taoufik, and Abdulsamed for their outstanding hospitality, they truly made my stay memorable. Highly recommend!

Stayed in December 2023

Everything is perfect and special thanks to Miss Rania for her amazing support

Stayed in September 2023

Maintenance

Staff,location,pool

Stayed in September 2023

The price is so high ,looks more like 3 or 4 stars ,

The staff are amazing ,very helpful ,I am writing to let you know how much I appreciate the outstanding customer service that your staff Mohammad Amine in the reception has provided. He has always been very attentive and helpful. His kind gesture and hospitality has always been beyond satisfaction. I truly feel like a guest and not just a customer so hats of to your team. Please let him know that his efforts do not go unnoticed. Thank you once again for hiring such excellent staff .Thank you Mohammad Amine appreciate your service .

Stayed in July 2023

There was absolutely NOTHING negative about our visit.

The Excellent Service of all Staff Members, especially, Soufiane, Maroua, Yassine and Amine. They were truly amazing

Stayed in April 2023

NOTHING

Again staff were absolutely amazing. Pure excellence Soufian at reception was an absolute STAR

Stayed in March 2023

Great welcome from the staff of the hotel and the SPA, highly recommended

Stayed in February 2023

Everything was excellent and perfect

Sofiane at reception & Driss (security officer) were absolutely exceptionally excellent at all levels of customer service. They were truly exemplary in every sense and at all levels. We have never experienced any better service anywhere in the world.

Stayed in February 2023

very good breakfast - great location

Stayed in January 2023

👍

the staff 👍

Stayed in November 2022

Nothing. Every thing is great

Breakfast is great

Stayed in November 2022

I have no answer at this question. All was fine for me.

the quick answer of the staff at any of my request: specially Khamsa, Mourad, Yassine and all the members of the front desk

Stayed in October 2022

non

location all staff are excellent and great mis Sabrin was helpful and great personality

Stayed in September 2022

people

Stayed in September 2022