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Reviews of The Riad Hostel Tangier

23 Rue Mohamed Bergach, Old Medina, 90000 Tangier, Morocco

#43 of 73 hotels in Tangier

Guests' Choice

Review Score

Based on 672 hostel reviews

7.5

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    9.0

  • Facilities

    7.3

  • Staff

    8.8

  • Value for money

    7.9

  • Free Wifi

    7.4

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: December 5, 2024

    10
    Exceptional
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Their staff like yours family you can ask anything they will help you and very good place and good people

    Stayed in November 2024

  • Reviewed: November 24, 2024

    10
    Excellent
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing not to like

    Great location in the Medina and the staff are very friendly and helpful.Great breakfast on the roof too

    Stayed in November 2024

  • Reviewed: November 17, 2024

    1.0
    Very Poor
    • Solo traveler
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location is good and the view from the terrace is nice but that's about it. The rooms are dark, the shower in the room was absolutely disgusting, and I could not use it. No soap nor toilet paper. The toilets are in the rooms, you will constantly wake up from all the people using it. The breakfast was small, sad and very, very late. They don't care about the hour they are supposed to serve it at. You can choose way better hostels in Tangier

    Stayed in November 2024

  • Reviewed: November 6, 2024

    1.0
    $12 to spend the night, but spent well over $100 on bedbug removal
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights

    I got bedbugs, the place is filthy, very little security - my room door didn't even close, and the main entrance is always open. I woke up in the middle of the night to one of my roommates freaking out because he was covered in blood. There were bedbugs everywhere. When I told the front desk that there were bedbugs, the guy on duty didn't seem to care. Then the next day, I checked out early because I was not about to sleep there another night, and I found another person in the bed that I told them had bedbugs in it. It's not their fault that bedbugs came into the place, but it IS their fault that they didn't care to clean up after them once they were reported. No precautions were followed to remove the things, they just did the typical weak cleanup and invited another person into a bed they knew was infested. Turns out there were also some in my bed too - I'm on antibiotics now because I had such a severe reaction to the bites.

    Great location, right in the medina. Most of the staff is friendly, I really liked Mustapha.

    Stayed in November 2024

  • Reviewed: November 3, 2024

    1.0
    Very Poor
    • Leisure trip
    • Group
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The dorm was unsuitable (not worth the money you pay) I would not put a dog in there. Room looked like it had never been cleaned. Someone in one of there dorms got bit allover by bed bugs. The dorm door never had a lock on it so anyone could walk in,which they did in the middle of the night. As for getting any sleep,not a chance with the hostel being next to a mosque . I would not stay there again, stay clear of the place.

    Breakfast was fine.

    Stayed in October 2024

  • Reviewed: October 26, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 21 nights
    • Submitted from a mobile device

    Stayed in a female dorm, a little cramped but facilities in room and included breakfast every day. Great terrace with views and good staff

    Stayed in September 2024

  • Reviewed: October 25, 2024

    2.0
    Horrible
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    When we arrived to the hostel the owner/manager welcomed us with "You're lucky, you booked the best Riad in Tangier", 5 minutes later we were calling him as the shower didnt seem to work (as shown in the picture). He seemed to be aware of this issue as he jokely said " it's good for cold showers". Afterwards he brought a screwdriver and managed to fix it (this surely happened before and he was trying to save on the electricity Bill). 15 minutes later we had another problem, the internet doesn't work. The WiFi signal is strong but it gives the error message "problem setting up IP address", it seems like a recurrent issue as the internet works when the hostel is less busy but stops working when people are in their rooms. The room also showed clear signs of bad cleaning, the bath towels were dirty (see pictures) and there were a lot of spider webs and stains on the wall. Also, when checking in, we wanted to pay by card (it says that card payments are accepted on the accomodation's Booking profile) but the manager claimed they only took cash. we were going to stay for 3 nights, didn't have enough cash on us and he kept one of our passaports until we payed, doesn't seem to be a trustworthy behaviour being that we were promised on the APP that we could pay by card, plus we are travelling and shouldnt be walking around and unknown city to get a large sum of cash without ID. The toilets didn't have any soap or washing material, not even to wash out hands. The cherry on top was the breakfast, we could only get it after 09.30 (makes no sensor to start serving this late), plus we ONLY got it once as it was really really bad, the amount was poor and the meal was served cold (cold toast and cold pancake). To sum it all up, its provably one of the worse places to stay in Tangier, contrary to the manager's belief.

    Nothing

    Stayed in October 2024

  • Reviewed: October 24, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    In the heart of everything .. the stuff.. the buliding .. more than perfect

    Stayed in October 2024

  • Reviewed: October 12, 2024

    10
    GORGEOUS
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    ——————-

    EVERYTHING JUST AMAZING

    Stayed in October 2024

  • Reviewed: October 8, 2024

    10
    Lovely Hostel
    • Leisure trip
    • Group
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our first stop in Morocco and we felt so welcomed and calm at this Hostel. Staff are very friendly and helpful. Great rooftop terrace!

    Stayed in October 2024

  • Reviewed: September 26, 2024

    5.0
    Could’ve just booked baggage storage and a changing room.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    ^^Reasons above. Public transport also limited by the port & beach.

    Shower handle was broken. Unable to take a shower! Dust. Unsafe unlocked Riad window. Lobby level.

    Stayed in September 2024

  • Reviewed: September 21, 2024

    1.0
    Avoid, if possible.
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They checked me out before my booking finished, the restrooms doesn’t even have anything to hang your clothes. No handwash, etc. Pathetic beds, creepy rooms, dirty bedsheets and worn-out mattresses infested with bedbugs.

    Just the rooftop

    Stayed in September 2024

  • Reviewed: September 18, 2024

    10
    Excellent hostel
    • Leisure trip
    • Solo traveler
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The hostel was lovely, exquisite original features, fantastic staff, and wonderful fellow travellers from across the globe

    Stayed in September 2024

  • Reviewed: August 31, 2024

    1.0
    Horrible place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    My wife arrived there before me as we were planning to meet there. She was not allowed to get to the room unless if she payed even though I did prepayment through booking and with no cancellation option. They made it complicated for her after asking for so many documents like my passport copy, marriage certificate etc .. she wanted to pay by card just in order to get to the room to rest after a long travel, but she couldn't coz they don't have a POS terminal :) they finally took her passport as a garante ( I don't know why) when she got to the room, she said it was hard for her to breath because of the musty odor coming from walls mold that d almost everywhere, she couldn't open the window to get fresh air, coz there were no curtains so she could be private, especially in a downstairs room having window on the reception. She also said that everything in the bathroom was brothen and door of the room can't get closed without using the keys. She couldn't stay there and decided to move to another hotel but the guy in reception didn't want to give her her passport back. He was rude since the beginning and was crossing limits. She filmed everything and took photos from the room to share with u how it looked like in reality. She finally and after a strong argument that was any to end with the intention of police, got her passport back and we met in another hotel. I think it was rude from A to Z what the reception and these rules that i consider weird to not even give her her passport back when they are going to get payed anyway regardless of if we are going to stay there or not. We absolutely don't recommend this place for anyone, we have never had such a bad experience before

    literally nothing 🚫.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    10
    Very good
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Very nice personel. And beautiful location

    Stayed in August 2024

  • Reviewed: August 17, 2024

    10
    10/10, will be back!
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Located very central, very friendly and outgoing staff, amazing view on the terrace!

    Stayed in August 2024

  • Reviewed: August 1, 2024

    1.0
    Begbugs.
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bedbugs.

    Nothing

    Stayed in July 2024

  • Reviewed: July 29, 2024

    5.0
    Fair
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    There was no ventillation in the room and no AC or fan. Moreover, the wifi signal was very poor in the room and the phone network had no reception at all. It was very inconvenient to use phone to make calls or even to send messages.

    It was very inconvenient to locate the property. The property page on booking.com mentions that payment can be made with card, but they refused to accept card payment and that was extremely stressful. Also, there was no wifi signal in the room. However, one of the staff members was very warm and hospitable.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Guys are doing a good job

    Stayed in July 2024

  • Reviewed: July 24, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely hostel in a great location in the medina. A good breakfast, clean bathroom and beautiful view from the rooftop. Wish I'd stayed more than one night!

    Stayed in July 2024

  • Reviewed: July 14, 2024

    1.0
    Bed bugs
    • Leisure trip
    • Group
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed bugs

    Good staff

    Stayed in July 2024

  • Reviewed: July 4, 2024

    3.0
    Dirty, overpriced and loud hostel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The property was incredibly dirty and the room appeared well overpriced. The room smelled like a "wet towel" as someone else had previously described in a review. In all honesty it was probably mould that had simply been painted over. Gross and a health risk… I mean, it was frankly not possible to remain inside the room without the windows staying open, which brings me to point 2: noise levels. Visiting a muslim country we had anticipated mosques and the prayers early in the morning. Our room was on the rooftop. I have never in my life experienced such roudiness. Travelers should know that the mosques nearby go off (very loudly) at 1am, 2am,3am and 4am and not just at 5am as expected. Since windows must stay open because of the stuffyness in the room, we were unable to sleep with that level of noise. The bathroom smelled disgusting, there were no hooks and they did not even have a shower curtain. Others had complained about bed bugs and I found myself itching the entire night. We were so uncomfortable and slept so poorly we decided to leave early after just one night. I have traveled around the world and have stayed in many countries. This place just sucked. We did not get our money back. Travelers beware!

    Staff was welcoming and the hostel is located in the heart of the medina.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    This hostel was perfect for our weekend getaway to the city 👍💐The location was excellent 👌😉 just a short walk from all the major attractions😃 The room was clean and comfortable, and the staff was friendly and helpful☺️🙏 We would definitely recommend this hostel to other travelers 🌹💐🙏

    Stayed in May 2024

  • Reviewed: June 26, 2024

    1.0
    Very Poor
    • Solo traveler
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was told to stay elsewhere under family value pretext. Individuals self identifying as Muslims spreading slander defamation and hate teaching a code19 and pedophilia false narrative. Isolated event specifically targeted towards myself.

    Location

    Stayed in May 2024

  • Reviewed: June 13, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great place, nice location, nice breakfast, would love to come again ☺️

    Stayed in June 2024

Showing 226 - 250

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