Now, the carpets did have some cigarette burns in them which doesn’t look great. But my biggest gripe with the room was the shower. Firstly, the shower head was a disaster. When you switch on the water it went everywhere except out the holes it was supposed to be going out and it was squirting in all directions. Downward, sideways etc. Secondly, and to make things worse, the shower curtain was about an inch too short to the top of the bath. So the water from the shower head was leaking out over the edge of the bath and onto the floor. It wasn’t as bad as it sounded. It just didn’t work very well and took a bit of figuring out. And the water needed mopping up after your shower. For the sake of the cost of a new shower head and shower curtain it would really improve customer’s experience. I was in room 508 just for reference if anyone wants to follow this up.

I liked its simplicity. Like something from a 1970s film about the USSR. It was very basic. But at the same time, surprisingly comfortable. So, the good parts. The bed was very comfortable and so were the sheets and bedding. And I’m very particular about that. So my sleeping was good. The room was spacious. It had a working fridge which I used. The carpets and room were clean. The breakfast was excellent. They had traditional Moroccan mlaoui which is like a pancake that you could drizzle with honey. So good. And they also had harsha which is made from cous cous and is also very tasty. They had a range of pastries, danishes, pain au chocolat and just normal croissants. They had cereals. They had fresh, real coffee and fresh orange juice. The breakfast really was great. The gentleman who oversees the breakfast was also very lovely and chatty. He also added to the breakfast experience by chatting about Morocco and Ramadan which was coming up and he also helped me to take apart a bronze ornament I had bought. He really was super helpful.

Stayed in February 2025

Verry poor sanitary

Wifi, peace of mind, descent breakfast

Stayed in February 2025

- the breakfast was passable, with not too many option which could improve - the tiles around the bath were a bit leaky - water pressure was bad and changing every couple of seconds so sometimes you would be shocked with ice cold water, then burnt with boiling hot, and then a couple of seconds the temperature was just right, then it would repeat - the entire hotel was pretty cold, with no A/C in a room to regulate temperature. It would be perfect if visited in summer months, but now in colder months it's way too cold

- the room was clean - the bed was comfortable - the stuff provided us with extra blankets - they have a bar with a very nice bartender

Stayed in January 2025

There was no socket around the bed.

The staff was kind and helpful. The location was in the new center.

Stayed in December 2024

Wifi doesn't work quite well

Stayed in October 2024

Breakfast very limited and poor quality juice (not natural). Should add more variety like fruits , omelette, meat...

Location is good and it's very calm at night. I also liked the view from the terrace

Stayed in May 2024

No desk/chair in the room

Facility

Stayed in November 2023

We stayed the only one night to then catch a morning flight back home. We needed some easy options but thehotel restaurant was not working. When asked for changing our Dirham to Euro they did not have any Euro... but this is alll minor stuff.

We liked the proffesional staff and the access from the street. It is a standard hotel where everything is as you expect it to be.

Stayed in July 2023

not really a 4* hotel

3 km from Fes Medina, parking

Stayed in May 2023

no fruits and vegetables for breakfast

Breakfast fair, no other guests, as specific season of the year< without fresh vegetables and fruits, stuff very nice

Stayed in April 2023

Breakfast could be better if more options were added

Value for money. In the new city. TV and air condition were both functioning properly.

Stayed in October 2022

No WIFI in rooms, just in the lobby. Sheets were holed and dirty marked on towels.

Cleaned room. Beautiful decoration. Breakfast was good and with multiple options.

Stayed in June 2022

staff and local police were extraordinarily helpful in helping us find a mobile phone lost in a petit taxi. Confortable rooms, good breakfast, location quiet but central, many coffee shops nearby.

Stayed in April 2025

From the moment you walk in, the reception staff act like he own the place. The hotel looks like it’s stuck in the 80s — everything is old and worn out. The room? Smells like a cigarette lounge — as if you’re spending the night in a cabaret. The shower amenities? A tiny 1-dirham shampoo sachet — what a joke. As for the breakfast, it’s so bad it’s almost impressive. Not even worth trying.

Nothing

Stayed in April 2025

Very good breakfast. Everything was very nice. The location was good as well

Stayed in January 2025

They don't have any information about fez like map's were to go and see

Hotel is near train station Staff are very helpful and friendly they were happy to try to speak English as I don't speak French or morrocan

Stayed in October 2024

Expesiv to do servis and quality. Breakfast only diety tabels and empty plates.

Nothing to say.

Stayed in September 2024

Great service by the team of Wassim hotel. I definitely recommend it.

Stayed in August 2024

Not even a one star hotel beware not work not even hot water n heat

Nothing

Stayed in November 2023

The hotel needs a big renovation, everything is old and sad the staff are trying their best to accomodate. The rooms listed on booking are different than what is available. Lot of dust everywhere. Hotel doesn't have spare towels. You got to give the used one in the morning if you want fresh ones and you will only get them after 5 hours. Breakfast was poor. Overall the hotel looks like it lived better days. But it is stuck in the 80s 90s (not in a nostalgic way). Needs a revamp.

The Hotel has potential. Large room and great location.

Stayed in May 2023

Better house keeping

The people are friendly

Stayed in April 2023

Pillows were way to thick, got neck-ache. Luckily found some strange, long, thin 'pillows' in cupboard, used for 2nd night.

Great, central location. Helpful staff.

Stayed in April 2023

Staff at breakfast

Friendly greeting

Stayed in October 2022

Close to Medina

Stayed in October 2022