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  5. Reviews of ZEPHYR Ifrane

Reviews of ZEPHYR Ifrane This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Quartier Belle Vu, Ifrane, Morocco, 53000 Ifrane, Morocco

#3 of 7 hotels in Ifrane

Guests' Choice

Review Score

Based on 405 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.6

  • Location

    8.1

  • Facilities

    7.2

  • Staff

    7.8

  • Value for money

    7.0

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: April 11, 2025

    10
    We had a great time at the Zephyr Hotel.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No indoor gym.

    Beautiful city, beautiful location. The pictures of the hotel don’t lie.

    Stayed in April 2025

  • Reviewed: April 3, 2025

    1.0
    I was disappointed.
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    It was very dirty. The covers were very stinky and the aprt was not clean. The sofa was very very dirty. I had bad experience and was surprised by the misbehavior of the lady responsible for cleaning the rooms I was waiting for more than an hour to get the key because the room wasn't ready.

    Stayed in April 2025

  • Reviewed: March 30, 2025

    9.0
    Calm, quiet and comfortable, especially for isolation loved people.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room service wasn't made available, Tea kettle wasn't available, room AC was moderately operational etc..

    Hôtel staff was really extraordinary. Especially Ms Majda at the reception. The restaurant stewards were equally serviable.. I faced No problem at all for us asha non Muslim community when we asked for buffet or breakfast during Holy Ramadan. Taxi service immediately available once informed at the reception.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    2.0
    Harassment
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Washroom was not clean , Heater was not working . Technician came and repair then again it went off

    Location

    Stayed in March 2025

  • Reviewed: February 26, 2025

    5.0
    Good stay but the staff was very bad
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Très propre

    Stayed in February 2025

  • Reviewed: February 19, 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were indifferent and unhelpful, often causing unnecessary noise themselves. When I reported an issue with the bathroom, they assured me someone would fix it, but no one ever showed up. Overall, poor service and a lack of attentiveness made for a frustrating stay

    The location, city and weather

    Stayed in February 2025

  • Reviewed: February 17, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was super cold

    The outside view

    Stayed in February 2025

  • Reviewed: February 10, 2025

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Be careful. They will charge you without permission

    Nothing

    Stayed in February 2025

  • Reviewed: February 9, 2025

    5.0
    Nice hotel but need some improvements in services
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The AC in the room was not working we requested assistance technician come but still we spent the night in cold, In the morning the water in the bathroom was cold we couldn’t had our shower

    The hotel is nice, staff is friendly

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    S❤️Y
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The price is to high

    Everything

    Stayed in February 2025

  • Reviewed: February 7, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    1 hour for check in! this is not professionel at all also you need to keep 100€ in the reception in case something was damaged in the room after that they give it back in check out . we waited 1hr for the personel to come check the room before we enter it and before we quit .

    clean and peacefull place

    Stayed in February 2025

  • Reviewed: January 17, 2025

    5.0
    good property but not maintained
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Poor maintenance and poor staff response.

    good property but not maintained

    Stayed in December 2024

  • Reviewed: December 30, 2024

    1.0
    Fuyez cet hotel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All like shit

    All like shiiit ( des arnaqueurs)

    Stayed in December 2024

  • Reviewed: December 30, 2024

    2.0
    Very Poor
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights

    ASKING FOR BLANKET IN THE EXTREME COLD WEATHER WASN'T FAIR AT ALL , IT SUPPOSED TO BE MUTUAL UNDERSTOOD , BUT THE STAFF REFUSES TO GIVE A SINGLE PEICE OF BLANKET

    Stayed in December 2024

  • Reviewed: December 27, 2024

    2.0
    Worst hotel
    • Business trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean att all. The sanitary ware were broken. They refuse to provide extra towels. The staff were rude. Overall, it was a very bad stay. Stains of the blankets.40 mins to check in.

    Nothing

    Stayed in December 2024

  • Reviewed: December 7, 2024

    2.0
    We didn’t enjoy our stay at the property and won’t come back
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is not clean The room was dirty The curtain was broke and hasn’t been fixed even if we informed the front office who sent the engineering staff who noticed it and said that someone will come back to fix it the day after but nothing was done.

    Staff welcoming

    Stayed in December 2024

  • Reviewed: December 7, 2024

    1.0
    Not good i checked out early because i didn’t enjoy
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No water in the rooms and unprofessional staff

    Under my expectations

    Stayed in December 2024

  • Reviewed: December 7, 2024

    1.0
    There much better place to stay in ifrane i don’t recommend since the locks are not working
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The ac were not working , the receptionist and the staff are unprofessional the door for the ground floor balcony was not working there’s no lock which is unsafe and not secure for any body also who have kids they could be drawn in the pool easily since its facing to the pool side and unsafe for our precious staff and belongings . I feel so sorry they couldn’t upgrade the room even we were able to pay extra. The staff in the reception needs to be more courteous to guest or no body will visit that hotel anymore i regret deeply that i have booked there .

    They said they don’t put water or coffee in the rooms who ever needs water he need to buy that was very weird.

    Stayed in December 2024

  • Reviewed: November 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The smoke from the fireplace was coming out a lot -we had to open all doors

    Stayed in November 2024

  • Reviewed: November 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything good and perfect, very clean

    Stayed in November 2024

  • Reviewed: October 13, 2024

    9.0
    Overall a comfortable stay!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The reception doesnt answwer quickly. The breakfast was was average.

    The room was comfortable and well equipped. The hotel was beautiful with a beautiful view.

    Stayed in October 2024

  • Reviewed: October 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast in not much good as his price but I like tall the other things such as the pool the appartement the view all the other things

    Stayed in September 2024

  • Reviewed: September 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is quiet and excellent in terms of cleanliness, and the staff are very friendly.

    Stayed in September 2024

  • Reviewed: August 10, 2024

    10
    Home away from home
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Beautiful Appartement, nice pool view, very clean and comfortable

    Stayed in June 2024

  • Reviewed: August 1, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Not as clean as I would have expect...had to ask for extra towels...wood doors were damaged...

    The place was quiet almost in the suburbs.

    Stayed in June 2024

Showing 76 - 100

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