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Very good property.

Stayed in September 2024

It is an amazing hotel with plenty of pools (both indoor and outdoor), fantastic facilities for children, a large kids' club with a lovely staff, good restaurants, and private access to the beach. It's just a perfect hotel.

Stayed in August 2024

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Everything were perfect. Housekeeping girl was very very hardworking. In the restaurant Hanifi Yıldırım was very kind and helpful and the others... Thank you Splendid Family for this wonderful honeymoon 🙏🙏🙏

Stayed in August 2024

Nothing, It was really great!

Very friendly staff, rooms are very specious and clean, wonderful well equipped private beach with many sea sport activities close by. Wonderful generous breakfast. Lovely indoor and outdoor pools & good WiFi.

Stayed in August 2024

Sofa bed fits only 1 child while we specified we would have 2. Staff suggested to bring another one but there is no real space for it.

Very nice hotel. Great pool, location and very helpful staff.

Stayed in August 2024

WE ordered a room with separate beds and they only had a room with one mattress. That was disappointing.WE expected some compensation,

Stayed in August 2024

Hotel was dated and needs renovation Lack of choice to eat in hotel, although only restaurant was good mostly

Location was excellent

Stayed in August 2024

When it comes to the service, there is little to complain about, except that I found the 10% service tax exagerated, especially if you compare it to other 5 star hotels in the area. To have an idea of the prices, you can find the menu here: https://spl.wmenu.com Outside of the hotel you can also find good alternative restaurants at walking-distance away. When it comes to the rooms, ours was with sea view but the blinders are not that dark. Consequently, in the morning it became quite bright very early. Although that was not a problem for us, guests who like to stay in bed in the moring might find this problematic. Overall, I still recommand this hotel!

This hotel has seen famous VIPs staying here such as a former US president, a former UN Secretary General, Angelina Jolie & Brad Pitt. This said, it becomes clear that this hotel stands out for its very high quality standards. Among my favourite top 3: private beach and corresponding amendities (private beaches are not at all usual in that area), excellent breakfast (e.g: scrambles eggs with truffle), bathroom having a big separate bathtub and a seperate smartphone app over which you can order whatever service or food you want wherever you are.

Stayed in August 2024

All written above

The hotel is very good, great pools with all kinds of amenities, lots of live performances by the pool and many sunbeds. The beach is one of the best I have ever been in, clean, calm and beautiful! since it's the hotels private beach it is not as busy as the other ones on the strip. The options to order food and drinks through the hotel website it brilliant and convenient. The breakfast is also great, huge variety including omelets, crepes, waffles, vegetables, fruit, cheese and local cuisine (which I didn't like so much). The rooms was clean, main bed was big and comfortable. The sofa bed couldn't fit 2 girls and our younger daughter slept with us. There's plenty of storage space in the room for a long stay. The bathroom was nice, but the water pressure was very low and the water in the shower were hard to control, it was either boiling hot or super cold. The balcony was nice, but there was a bad smell that came and left, we called the housekeeping, but when she arrived it was gone, I think it was sewerage that was running somewhere nearby...anyway we kept it closed so the smell will not enter. The AC works well but degrees can't be changed. The parking service works well and efficiently.

Stayed in August 2024

Nothing special- only the kid’s palace may need more floor cleaning and also replacing all the broken toys…

We are satisfied with the quality of services at this hotel, particularly with the restaurant. The good quality and variety of foods but specially the entire staff at the restaurant are exceptionally nice, professional and friendly, including the ladies on laptop recording room numbers and everyone involved in keeping the restaurant running smoothly. I want to give special recognition to Hanifi from Turkey and Goran from Serbia. These two individuals have been incredibly polite, helpful, and respectful throughout our 14-day stay, during which we visited the restaurant every morning and every evening. Their professionalism, politeness and positive attitude have truly stood out, and we sincerely appreciate their dedication. It's clear that the restaurant is managed smartly, with a great selection of staff and resources. Congratulations to the hotel’s restaurant team! and the management that despite facing low staff availability and rotations the manager showed true leadership by personally supporting his team and ensuring everything ran smoothly. We also want to extend our gratitude to the house keeping team, particularly Vesna Milycovic who has been cleaning and arranging our room every day and her kindness to our small kid

Stayed in August 2024

Water in kid pool, the smallest one was so cold during our whole stay. For breakfast they should have more vegan dishes. I couldn’t find any vegetable milk, any oatmeal etc. But the main thing I didn’t like was music show every night until late at night under our room window. We couldn’t sleep until 12p.m.

Bed was comfortable pillows also! Indoor pool is also great and kids zone is super good! The food in restaurant between outside pools and beach was amazing too.

Stayed in August 2024

1. The rooms weren't all that clean. 2. The sink and bathtub were always cloging. 3. You are not allowed to bring anything else from outside (drinks, snaks) 4. You didn't get fresh coffe each morning in your room. 5. Everything is very expensive, starting with the water. 6. The shower stank very badly.

The beautiful view. Tha staff was helpfull and nice. The food was excellent. There were many pools. They have their own beach.

Stayed in August 2024

A little more work should be done on the organization of the swimming pools. Maybe an adults only area would be necessary. Also, a civilized solution should be found to have all the guests seats on deckchairs

Well thought out hotel, everything looks very good, undamaged, clean and practical. Large, clean and well-maintained swimming pools, beautifully landscaped beach, ok restaurants and bars, entertainment areas, everything ok.

Stayed in August 2024

Amazing hotel and everything was great, perfect for a family stay!

Stayed in August 2024

Bathrooms

Location

Stayed in August 2024

Small number of beach seats = 100% busy all the time, casino in the building = people are coming back and forth all the time, small fridge in the room

Nice beach area, nice food, fine room

Stayed in June 2024

Service charge included on everything . Shower door leaked and water went everywhere everytrime we used the shower we had to keep putting towels down we did show to the cleaning lady it but would not expect that in the hotel type Also one of the drawers had dirty bandages still in it which we had to remove which again is not what you would expect . Also when traveling to old town traffic was bad all the time what should take 15 mins max was taking over 45

Breakfast fab and Staff were lovely Very obliging . Pool entertainment was good variety of music during the day.

Stayed in July 2024

Everything

Stayed in July 2024

Everything, absolutely

Stayed in July 2024

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Comfort, kind staff and food

Stayed in July 2024

Excellent hotel with an excellent service by all parameters. Highly recommended with families. You have everything you need for a care free holiday in one place.

Stayed in June 2024

The staff are very professional. The facilities are well-kept and very comfortable. The service of the Valle and staff is excellent.

Stayed in June 2024

Huge building it’s not comfortable to get from one location to another

Propertyis situated in a good place .

Stayed in June 2024

Maybe a bit more variety for the breakfast- same food every day; the hotel is a bit old but kept in a very good condition and great quality materials like marble everywhere; the cleaning services were great and towels changes very often but in between stays maybe a bit of a more deep cleaning.

Great facilities, amazing pools, good food, easy app to use for ordering and room service, nice live music

Stayed in June 2024

Great location. Best stuff.

Stayed in June 2024