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  5. Reviews of Karibea Sainte Luce Hotel

Reviews of Karibea Sainte Luce Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Quartier Désert, 97228 Sainte-Luce, Martinique

#171 of 218 hotels in Sainte-Luce

Guests' Choice

Review Score

Based on 61 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    6.9

  • Free Wifi

    7.1

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Showing 1 - 25

  • Reviewed: March 22, 2025

    8.0
    It was wonderful an relaxing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Help with luggage and the stairs. We are seniors and would have appreciated help

    It was good but Sunday was the best wide variety of breakfast

    Stayed in March 2025

  • Reviewed: February 16, 2025

    6.0
    Comfortable enough… nothing to do there. Good options very limited
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    In need of repairs and reburbishing.

    Location

    Stayed in February 2025

  • Reviewed: February 14, 2025

    8.0
    Overall, it was nice, we had a good stay. There were a few problems with the facilities since I mentioned above.
    • Leisure trip
    • Couple
    • Superior Room with Kitchenette
    • Stayed 9 nights
    • Submitted from a mobile device

    The electricity stopped working one day for about half an hour, and the water also stopped on the day we were leaving.

    Good location, good service, and very clean.

    Stayed in February 2025

  • Reviewed: February 2, 2025

    7.0
    Overall, I'll recommend friends and family to the property
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The housekeeping is somewhat short to my expectations

    The same everyday. Need to change the menu

    Stayed in February 2025

  • Reviewed: January 22, 2025

    7.0
    very nice holiday hotel but unprofession staff called Audrey
    • Leisure trip
    • Travelers with friends
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We stayed here for three nights. The room was good and most staffs were nice. However, the last night in the hotel restaurant we were treated Very rudely during dinner by a waitress called Audrey, who was in white shirt and a hair bun. when we were on the way with our food to the table at the back of the restaurant, we were blocked by Audrey, who was rude and showed us a face and didnt even bother to explain why we couldnt sit there. We asked politely but she simply gestured us to go away and caused a conflict on the spot. Her impatience and condescending way of treating customers was shocking. We found very unfair to not be able to select a seat and asked for refund. Fortunately another nice waiter Mehdi explained to us the zone was reserved for some public servants but since there was no manu servants dined in that evening, he apologized and brought us back to the seat we wanted and set the table for us. We then saw Audrey argued Mehdi for offering the seat to us. we paid for the hotel and EXTRA for the dinner so we expected some moderate services from the hotel restaurant. It was an unacceptable service. We are very dissatisfied with Audrey's service which caused a bummer at our night as there was even no one taking the seats and she obviously just didnt want to hv people on her zone for table tidy up. We hope some supervisor can explain to her the importance of courtesy and communication and would like to thank again mehdi for being very professional fixing it. ------ French below Nous avons séjourné ici pendant trois nuits. La chambre était bien et la plupart du personnel était gentil. Cependant, la dernière nuit au restaurant de l'hôtel, nous avons été traités très grossièrement pendant le dîner par une serveuse appelée Audrey, qui était en chemise blanche et un chignon.

    Nice place

    Stayed in January 2025

  • Reviewed: January 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Room with Ocean View
    • Stayed 7 nights
    • Submitted from a mobile device

    Two beaches, convenient location. Rooms can get an update but cleaness was top and that's what I care for.

    Stayed in January 2025

  • Reviewed: April 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    breakfast buffet, environment. it was very, very busy (i think due to local holiday)

    location

    Stayed in April 2024

  • Reviewed: April 7, 2024

    6.0
    Passable
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Certain personnel de la reception

    Emplacement

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room are quite old need to be renewed. No pool Towels under 3 nights strange practices

    The location, Breakfeast and diner

    Stayed in March 2024

  • Reviewed: January 2, 2024

    6.0
    I had a great time. My room was perfect situated, hotel staff was very receptive
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Restaurant service was the worst. Schedule dinning is not something I look forward to while on vacation

    Stayed in November 2023

  • Reviewed: December 13, 2023

    6.0
    nice location
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the room was very outdated the picture at booking did not show the actual room I got. You don’t get a pool towel if you’re staying less than 4 nights. I find that ridiculous and stupid I would not stay there again

    the location was nice

    Stayed in November 2023

  • Reviewed: April 7, 2023

    7.0
    We enjoyed our stay in Karibea, we loved the swimming pools areas. The rooms are a lot bit old and run down, but fair en
    • Leisure trip
    • Family with young children
    • Superior Room with Ocean View
    • Stayed 7 nights
    • Submitted from a mobile device

    The room was a little bit run down, but fair enough. Restaurant expensive and really deceiving

    Beautiful location and exteriors. The swimming pools are very well maintained.

    Stayed in March 2023

  • Reviewed: January 8, 2023

    6.0
    Main hotel nice, rooms in the extended part of the hotel (over the road) unacceptable.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 14 nights

    The initial room (over the road) we were given when we arrived was unacceptable with a damp smell and depressing decoration. We were given another room that first night which was still very depressing with no character but at least didn't smell of damp. Following a talk with helpful staff we upgraded the following day at a small extra cost and were very happy with our new room.

    The room we upgraded to was very nice with a good sea and pool view. Well situated with easy access to the beach and restaurant. The hotel is well situated to explore the south of the island.

    Stayed in January 2023

  • Reviewed: January 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    needs renovation

    location is good

    Stayed in January 2023

  • Reviewed: August 9, 2022

    8.0
    No soap or shampoo in the room.
    • Leisure trip
    • Family with young children
    • Superior Room with Ocean View
    • Stayed 6 nights
    • Submitted from a mobile device

    There was never any soap or shampoo in the room, strange for a beach side hotel.

    Stayed in July 2022

  • Reviewed: April 15, 2022

    7.0
    good value for the money
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    to far from beach

    price

    Stayed in April 2022

  • Reviewed: March 14, 2025

    10
    A,perfect stay at Karibéa Saint Luce Hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I can't think of anything!!

    I had a fantastic short stay at Karibea Saint Luce Hotel. Everything about the experience was enjoyable—from the warm hospitality to the excellent accommodations. The room was comfortable, clean, and well-maintained, providing the perfect space to relax. The food was also a highlight of my stay. Every meal was delicious, with a great variety of options that truly enhanced the experience. The hotel's atmosphere was welcoming, and the service was top-notch. I would definitely recommend this hotel to anyone looking for a pleasant and relaxing stay. I look forward to visiting again in the future! .

    Stayed in March 2025

  • Reviewed: December 21, 2024

    5.0
    Nice Hotel but facilities need some improvement
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The hotel states both languages are spoken which are English and French, which was the key reason for me booking my trip at the hotel. However, not all staff spoke English and for those who did, it was very limited. It affected me taking my daughter on excursions. The photos on booking.com are clearly outdated. The pool near the main bar need some updgrading. The plunge pool near La Foye resturant is exceptional. There is moarse on some of the walls at the external of the property. The Snack Bar could provide more options for meals instead of pizza only. The hotel should consider all-inclusive options. I travelled with my daugher and it cost 100 euros per day for lunch and dinner. We stayed for 6 nights and it was horrifying having to see and eat the same breakfast spread everyday.

    The hotel property is nested on several acres of land, so it was very spacious and surrounded by greenry. This alleviate the heat despite the temperate was at 30 degrees or more most days. The private access to the beach at the back of the hotel.

    Stayed in December 2024

  • Reviewed: November 19, 2024

    4.0
    Disappointing
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights

    - Half of the kitchen was outside, which was strange. On the ground floor, I did not feel safe using the kitchen at night. - Phone in the room did not work - Internet in the room did not work - When I used the oven in the kitchen, all the power in the room went out. Staff were not proactive in helping me get this remedied. - Staff were in general not very helpful or service-oriented - Restaurants had very limited hours, outside of these there was no way to get something to eat. - The resort as a whole seemed outdated and not well kept. Price was too expensive for the quality. - Location is not great - you can't get anywhere without a car.

    The pools were nice.

    Stayed in November 2024

  • Reviewed: March 22, 2024

    9.0
    good and nice
    • Leisure trip
    • Group
    • Superior Room with Ocean View
    • Stayed 3 nights

    the place

    Stayed in March 2024

  • Reviewed: February 20, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 10 nights
    • Submitted from a mobile device

    - No advertising of the presence of the point of contact for activities planning upon arrival. - The room was facing the disco area. Even with no one on the dance floor they played music quite loudly till 2300hrs most nights even though we were informed it was till 2200hrs max. - Parking was a BIG problem.

    - Location and the pool was nice. - rooms were clean and cannot complain. - staff helpful and polite. - breakfast was good and simple (canteen experience in a way, though nice).

    Stayed in February 2024

  • Reviewed: December 10, 2023

    4.0
    The location is far from downtown,inconvenient if you don’t have a car
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Hardly anyone speak English, the balcony has a lot small insects, the refrigerator has very dad smells .

    Nothing special so far

    Stayed in November 2023

  • Reviewed: October 5, 2023

    10
    Cool vibe in the sun
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The break fast

    Private

    Stayed in October 2023

  • Reviewed: September 29, 2023

    10
    Hi
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Nice

    Stayed in September 2023

Showing 1 - 25

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