Lobby down stairs makes suitcase handling difficult. No railing either. Pity bar was not open

Bed comfy, a jug for tea making, small balcony. Breakfast excellent & staff at breakfast keen.

Stayed in May 2024

Room needs an update, you can definitely see it’s past the date of renovation. Water pressure is a problem.

Staff is really friendly and helpful. Location is very good!

Stayed in May 2024

Stayed in family suite, bathroom was a little small. A water fountain in lobby or bottled water in room would be nice.

Staff were amazing, room was very clean, location was fab.

Stayed in May 2024

We arrived at night and wifi didn’t work in our room , but hotel staff did their best and moved us to another room. To my mind the price for this hotel is a little bit overpriced , believe me it was my 4th stay in Malta

Nice designed hotel ( in the lobby) and amazing breakfast

Stayed in May 2024

Dated furniture, very old sleeping matrasses with low comfort, heavy dust on the ceiling lamps.

Location.

Stayed in May 2024

Very comfortable and well situated - as expected for a 4* hotel

Stayed in May 2024

- a bit noisy at nights, even on 9th floor

- good value for money - generally clean - most of it is brand new - great AC

Stayed in May 2024

The bedding was not very good quality and the mattress protector was very course and could be felt through the sheets. It was like sleeping on sand paper. The towels were also very hard. The shower was not well designed or installed and leaked very badly. When I pointed this out to the housekeeping staff they left more towels to soak up the excess water. The balcony was very small. There was no one to serve drinks in the lobby bar.

Hotel was in great location and near to bus stop.Nice breakfast room and great choices for breakfast.

Stayed in May 2024

No real shade by rooftop terrace so was too hot at times. No sockets next to beds, had to plug phones in for charging at other side of room - only a minor inconvenience

Good location, away from main road so quiet. Helpful staff. Buffet breakfast good. Room good size, plenty of amenities and very comfy.

Stayed in May 2024

The mattress was very hard and the pillows soft. My neck is sore from my stay.

From the maid service to the reception staff - they were all excellent!!

Stayed in May 2024

The window was supposed to be double glazed but only one layer and so did not close properly and noise was not always tolerable

Staff were always so very helpful with my questions- getting about using bus or Bolt

Stayed in May 2024

The room was very small

The location was great , the room was clean

Stayed in May 2024

Generally feels a bit „used“ - especially the chairs in the breakfast room are a bit sticky and the fabric is coming off. Difficult to find parking nearby. There is an underground garage nearby but it’s 12€ a day. The hotel has 3 spots just outside but you need to reserve them (we only managed to get one for 1 of the 4 nights we stayed) and it also costs around 12€.

Very standard hotel. Good in terms of staff and general facilities and rooms. Decent breakfast choices. We got upgraded and the room was a very nice size with balcony.

Stayed in May 2024

shower over bath

friendly and helpful staff

Stayed in May 2024

The shower

Breakfast

Stayed in March 2024

Having the cleaner knock on the door at 8am to ask if we wanted the room cleaned, ruined several lie ins and would expect this to be the norm rather than a question.

The staff and the breakfast

Stayed in April 2024

A lot of construction work in the surrounding area.

Nice big room, average breakfast. Very friendly and helpful staff.

Stayed in April 2024

The staff is helpful and very nice.

Stayed in April 2024

Housekeeping probably misplaced a towel from a different room and came back to my room with probably coffee stains and the hotel tried to rip me off 20€ to pay for their mistakes or God knows what happened there with that dirty towel and they had the audacity to tell me that I need to believe them that the towel came from my room disturbing my last night from this holiday!

Good location in the Julian's Bay and you have a good bus connection! The hotel was ok, the food was delicious!

Stayed in April 2024

Our coffee machine was leaking. The fridge was either not on or not very cold.

Great breakfast choices. The room was cleaned and refreshed daily.

Stayed in April 2024

Nothing

It quite unlike other places

Stayed in April 2024

The bed wasn’t enough comfortable but for 3 nights it was ok.

The breakfast was amazing and the view from the top is beautifull

Stayed in April 2024

it is noisy at night

breakfast was great

Stayed in April 2024

The shower wasn’t that great, didn’t have a lot of pressure.

The room was big, the bed was so comfortable. The front desk staff were very pleasant, especially the younger lady.

Stayed in February 2024

The only suggestion is they should give adjacent rooms to family. We faced inconvenience as we had two rooms on the same floor but away from each other. They need to provide atleast 1 bottle of water per person on first day as without the same same the coffee machine is of no use. 1 Kettle per room is a must.

Convenient location. All buses stop near the bus stop which is just 1 min walk away. There are many restaurants and bars nearby. Hotel is walking distance away from Paceville. Comfortable bed, well equipped bathroom (without the latch) with all required toiletries. The breakfast spread is good and decent. They have a coffee machine and provide initial coffee making ingredients (2 Coffee Pods / 2 MIlk Pods / Sugar) except water. Wonderful staff who is ready to help. 24X7 reception makes life easier. They provided early morning breakfast to carry to the airport.

Stayed in March 2024