The rooms lacked the comforts of an upgraded room, which we had paid for. It was larger, with a larger balcony, but the room had no extra furniture. Making it a large empty room. The room lighting was of poor quality. The exterior light turned off at 2330 making us unable to sit outside and socialise. There was no mini bar and the bathroom door didn’t open nor did the balcony sliding door lock.

Central location, rooms very quiet and bed large and comfy. Great pool and bar facilities, close to the sea. Breakfast was well stocked and tasty.

Stayed in August 2023

There was a problem with the air conditioning in our room - they couldn't fix it, so they gave us a fan. They don't have private parking.

This hotel is situated in such a great area of St Julians - still in the heart of everything, but away from chaos. We had a great room with exceptional views (a Junior Suite on the 5th floor, as we got a free upgrade from Deluxe Family Sea View). We could see the sunrise from our terrace & from the windows on the side as well. The beds were quite comfortable & most of the amenities were ok. There was a varied selection for breakfast as well.

Stayed in August 2023

Quiet old facility, could be improved/renovated.

Wonderful view and excellent location. Very nice staff and very clean.

Stayed in August 2023

There was long waiting for the elevators and i think there should be stairs,

Stayed in August 2023

We could not sit straight on the toilet due to it being placed right next to the basin (room 534). It didn’t have a gym

Could dive into the ocean from the resort and location to St Julian’s. Breakfast was great.

Stayed in August 2023

Could do with hanging hooks and shelves for towels and toiletries in the shower room.

Spacious room with fridge. Great breakfast

Stayed in July 2023

There is nothing we didn’t like

Wonderful location. Lovely room with fantastic views. All the staff were friendly and helpful. Had a slight issue with our door lock that was resolved in minutes. Genuinely had a really lovely stay

Stayed in August 2023

Our balcony window in our room was cracked (it was a very big and noticeable crack) We were told breakfast is served until 10:30am, however the pancakes were already finished at 9am. If you are serving bfast till 10:30am, everything should be available until that time. The shower in our room was very frustrating to use when it came to regulating the temperature. It was either too hot or too cold.

The view was amazing, we loved that there was a convenience shop in the hotel and also the room was clean

Stayed in August 2023

Location was fabulous- a short walk to all the restaurants in St Julian’s

Stayed in July 2023

The restaurant food was overpriced and not that nice so we ate in the bar which was cheaper and better. The shower was difficult to operate Our balcony door was really stiff to open and we had to get help from the staff

Able to swim in the sea from the hotel. Able to eat at the hotel Good air conditioning

Stayed in July 2023

There were some problems with the keys for 3 different rooms, almost every day for the whole week we had to go to the reception to ask them to reactivate the keys again, otherwise we couldn’t get inside the room. The breakfast in the restaurant was no like expected, we can say it was ok. The lights in the rooms were not enough at all, very light lighting And they don’t serve free water bottle every day like it should be

The swimming pool was amazing, the property itself was very nice, Art designs everywhere The staff were nice and helpful, and almost all the rooms have see view. Simply everything was nice

Stayed in July 2023

Well Located Nice Clean Hotel

Stayed in July 2023

Some of the facilities are a bit worn down: The card reader was faulty and every evening we had to wait for staff to reprogram it. You may have the same problem, requires patience A/C was just about ok, but not strong Elevators are sluggish

Spacious room, huge and comfy bed; Perfect location - quiet yet close to shops, bars, clubs; Beautiful view, probably one of the best in all of Malta; Friendly staff; Very good breakfast!

Stayed in July 2023

No available room to have a shower on last day

The location to the sea

Stayed in July 2023

Some rooms have been renovated while others haven’t my room was lovely with good air con. My friends room was a bit tired and air con not as good.

Great location and pool area with steps into the sea to swim are brilliant. Great selection for breakfast and comfortable room with good air con.

Stayed in July 2023

The bathroom.

Beautiful hotel. Lovely pool area with friendly waiting staff. No shortage of sunbeds and umbrellas. Right on the bay with steps and ladder into a cordoned off area if you fancy sea swimming. Very central to plenty nice restaurants and public transport. Great breakfast with lovely staff especially lovely Tomir who makes the best omelette. We had a huge room with a gigantic bed and a lovely view over the bay from a large balcony BUT ...THE BATHROOM!!!!! For such a massive room I've never been in a smaller hotel bathroom!!! Who designed it???? A large shower but the other space sooo narrow. For a large person I think it would be a real struggle.

Stayed in June 2023

We had trouble with check in. Our room was not ready they had us standing around for well over an hour. I spoke with multiple associates. I spoke with the desk manager, who then hid in the room behind the desk for a half hour. When we politely explained our frustration he gave us many excuses as to why our room wasn't ready and why none of the 7 people at the desk was helpful.

Breakfast was good.

Stayed in June 2023

Close to everything.

Stayed in July 2023

Lift often not working, not a great breakfast

Great position, good services, good restaurant.

Stayed in July 2023

WE REMAIN CLOSED OUT OF THE DOOR TWICE. PROBLEM WITH THE OPENING SYSTEM ROOM 418 ONCE WE SPENT 30 minutes on the floor with 2 kids

BREAKFAST AND LOCATION

Stayed in July 2023

It was a bit of a walk to the town. We are 80+ so a bit restricting

Our room, especially the balcony and view. The food was very good and the service excellent. The pool was brilliant. All together just what we wanted and more.

Stayed in July 2023

The main outdoor swimming pool could be larger and deeper, just so there's a variation of pool types within the hotel. The lifts are quite slow and unpredictable. If you're on the upper floors you can be waiting a long time.

We loved the location of the hotel, everything within St Julian's and Spinola Bay was in walking distance. The breakfast buffet was amazing! We indulged every morning. The staff were so friendly, helpful, caring and accommodating.

Stayed in June 2023

Only 3 lifts for the hotel this size The lifts are slow and not big enough.

Good breakfast . We have stayed here several times before nice pool and good location with easy access to Silema and Valletta

Stayed in July 2023

Kids preferred the pool that wasn’t salt water but it didn’t stop them enjoying all the options!!

Lots of options for swimming-indoor pool, 2 outdoor pools and access to sea very handy. Staff were very friendly and helpful. Breakfast was good. Close to lots of restaurants. Good food from pool side bar too!

Stayed in July 2023

Carpet in the corridor needs renovation; room facilities are basic

The kindness of the staff and the location of the hotel

Stayed in July 2023