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  5. Reviews of The G Hotel by JL

Reviews of The G Hotel by JL This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

52 St. George's Road, STJ 3208 St. Julianʼs, Malta

#50 of 59 hotels in St. Julianʼs

Guests' Choice

Review Score

Based on 621 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: May 22, 2024

    10
    Very pleasant experience!
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Room is big, cozy and clean. The stuffs are very friendly and helpful. The hotel is directly on the opposite side of bus station. Super convenient.

    Stayed in April 2024

  • Reviewed: May 20, 2024

    4.0
    Problem was solved but people need to know what to expect
    • Business trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Severe mould issues. Noisy at night

    The staff was very helpful and nice, especially the two girls at the front desk. They helped us move from our initial room which had a serious problem to an upgraded room. I’m sorry to give such a negative review but people looking for a hotel need to know the truth

    Stayed in May 2024

  • Reviewed: May 19, 2024

    6.0
    Definitely not a sweet and bad experience for a honeymoon
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    1) the description in booking.com is was misleading to a bigger room. 2 definitely the room was not a suite that I selected for my honey moon . The espresso machine was dirty and it was never cleaned during the daily cleaning service . 3 . I didn’t like the fact that the breakfast was in sift with strict timelines that were adding the extra stress to me. 4. There was no double bed, but two single mattresses connected 5. There was a lamp with eU plug without adapters in the room. 5. whatever you were asking from the Reception example adapter, h hairdryer, iron etc. they were asking for deposit 6. Everyday the cleaning service was forgetting sth ex floor towel , toothpaste , espresso capsules. 7. There was no mini bar in the room and after nine you were not able to order anything because the reception was closed

    The staff was very polite and the hotel was nicely located.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    4 day trip to Malta.
    • Business trip
    • Solo traveler
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The extension from the shower is broken, so the water comes out in several places.

    Clean and comfortable hotel, kind host, good breakfast, location is near the bus stop. Good quality for good price! Thinking of coming back soon.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    4.0
    Disappointing
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    You could not sleep. Too loud, from outside and inside. Difficult to sleep. Rooms not well maintained. Roof and walls cracked

    The location was fine if you wanted to go for party

    Stayed in May 2024

  • Reviewed: May 13, 2024

    1.0
    POWER OUTRAGE and Unprofessional staff
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    We stayed here for 4 nights in this property by paying a handsome amount of money. On Friday night dated 10th of may ( our 3rd night ) there was a power shortage in this hotel and there was no power for 12 hours. The power outrage happened at 10 pm in the night (and there is no one in the reception from 9 pm to 7 am )so nobody was answering our complaints or picking our calls . The next morning we went to the reception desk and told our issue , the lady completely dismissed our issue and forwarded our query to the gentleman who was serving breakfast. The reply of the gentleman was " the maintenance have been informed and they will fix this issue , we cannot give you a timeline ". The employees were not even sorry for this .Usually when such issues happen hotels give some sort of compensation, in our case no one from the entire property even said sorry to us. And for any small thing they have to ask their manager who is hardly present at the hotel On Sunday morning we had an early checkout (6am) , we had informed the same in the reception and asked them if we could get any early breakfast. The guy at the front desk told us that they will prepare us a breakfast kit , and we can collect it while leaving our keys at the table ( no one is at the reception from 9 pm to 7 am as informed earlier ) . So the next morning when we were checking out , we couldn't find any breakfast kit . And thirdly they charge you a refundable deposit for every small thing . At the check in time you will be charged 50 euros refundable deposit , you will have to give deposit for using iron , bathrobe everything but they will not even be sorry for leaving you without electricity for 13 hours. Imagine you have to call your family home but you cannot do so as there is no power in the hotel. So in short PLEASE DONT BOOK THIS PROPERTY. THEY WILL NOT BE SORRY , THEY WILL NOT FULFIL YOUR BASIC NEEDS , only THE LOCATION IS GOOD.

    Only the location of the property was good

    Stayed in May 2024

  • Reviewed: May 12, 2024

    1.0
    Very Poor
    • Couple
    • Junior Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    we where left in the dark with no lights no ac when we talked to the reception they said its not there issue whos problem it is than?? we paid 82e to stay in there for 2 hrs at 1am we left to go home it was a horrible experience

    Stayed in May 2024

  • Reviewed: May 7, 2024

    6.0
    Pleasant
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    ..

    ..

    Stayed in March 2024

  • Reviewed: May 1, 2024

    10
    Beautiful boutique hotel
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    A lovely boutique hotel, the room was beautifully decorated. It had all the amenities we needed. The bed was huge and comfortable and there were extra pillows on the bed. The hotel is conveniently located near to the bus stops, restaurants, clubs and shops. We found it to be an ideal starting place for our day trips each morning. We considered hiring a car but because of how easily accessible and conveniently located the hotel is we were glad we did not hire a car. The staff are really friendly and accommodating. We arrived outside of reception working hours but the check in instructions were very clear and easy to follow. Would definitely recommend this hotel and would definitely stay here again.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Great experience
    • Leisure trip
    • Travelers with friends
    • Junior Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Nicer than in the pictures, very clean, super friendly personal, good breakfast.if I visit Malta again would definitely stay here again.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    6.0
    Pleasant Stay
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    Great location, good soundproofed rooms

    Stayed in April 2024

  • Reviewed: March 31, 2024

    5.0
    Needs some tightening up but good for a budget and proximity to everything.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    No hairdryers in room , you have to pay a deposit for them. House keeping needed help in relation to what towels to put in the room, hand towels are not suitable for drying after a shower or hand towels are good to have. No extra pillows or duvets had to ask , housekeeping gave a sheet . Asked again told that there was none and got 3 fleece blankets. Curtain was stolen from room and blanket was pegged to rail to block balcony light. This needs replacing not just left. There seems to be a lot of theft that could be covered with room deposits not for other guests to go without. Hotel has an awful lot of potential to be a lot more which is a shame considering its placement is superb.

    Its proximity to everything. Hotel has the ability to do a lot better if they tidy up a few loose ends. Older staff are unbelievably helpful the younger ones not so much. Possibly training isn’t finished so would suggest placing them with older experienced staff. They did try to help but didn’t seem too concerned. Granted this is a 3 star hotel so would suit someone who was starting out on holidays or on a budget.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    All good, staff very good

    Stayed in March 2024

  • Reviewed: March 25, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 5 nights

    they could have provided hair dryer in the room . you could get one from reception and pay a deposit.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    “The hotel amenities top-notch and cater to every need.” “We were greeted with a warm welcome and treated like royalty throughout our stay.”

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Everything is fine!
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Incredibly comfortable room. There is everything you need. The level of service in 4*-5* star hotels. I have something to compare with, because I used to stay in a nearby town in a well-known chain hotel. I was better here. Only for a very affordable price. The staff is cool, the breakfasts are delicious, and especially the coffee. The view from the room is beautiful. The location is better not to find. I will definitely come back!

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom door did let open easily so it was slightly bugging my brain, but no biggie. It’ll be great to have more towels in the room too.

    The service was nice. The staff were nice too. The view was amazing from the 10th floor. I also wasn’t hurried out of my room when I wanted to stay extra and I appreciated that.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    🛗 problem

    Perfect

    Stayed in March 2024

  • Reviewed: March 1, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    I had a wondrtful stay for 2 nights. Great value for money and the location is absolutely superb, right in the center of Saint Julians and close to restaurants and shopping malls. All the staffs are very helpful and they work at their very best. I appreciate very much that the hotel is very environmentally consciou for not providing excessive towels and encouraging guests to reuse them if possible, because every effort makes a difference! Again many thanks for the hospitality!

    Stayed in March 2024

  • Reviewed: February 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is very well positioned. The bus stop is right in front. The staff is a 10. Cleanliness in the room. Breakfast a bit poor. The price-quality ratio is more than ok, which is why I give it a 10. Keep in mind that it is a 3-star hotel.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 5 nights
    • Submitted from a mobile device

    If your room faces the street and you are on the second floor, it can be quite noisy till the morning hours, since there is a cafe next to the hotel. The room is bellow average, dirty curtains in the room, bad mattress on the bed. The bathroom was a disaster. Broken tap, stains on the toilet seat, wobbly towel rack, wobbly toothbrush holder, no shelves to store things....breakfast nothing special.

    Location ok. The only good thing is the friendly staff.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    5.0
    Good
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Good

    Stayed in January 2024

  • Reviewed: February 14, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Filip Jurkovic1/5prije 21 sata na web-lokaciji  Google The first thing is that we arrived late in the evening with friends. Our room number was waiting for us, but our friends did not have anything prepared, and there was no one at the reception to help us, so we had to find a different number to call. After 1h, they finally managed to get their room. Secondly, I asked for 2 extra pillows and was told that they would give me, but after getting back to the room after an entire day of walking we did not have our room made or the extra pillows. I went to ask a second time, and they told me the hotel did not have any extra pillows to give. Went back to my room angry and all of a sudden they had pillows for us and they cleaning rooms every 2 days not every day like mlevery better hotel and when they do cleaning they just do the bed(but with same sheets we slept for 2 days) Thirdly, for a 4* hotel the breakfast is to small and has very little to offer, expected more from food and variety.Location is good but stuff and hotel are not worthing 4 stars more like 2...Stay away from this hotel in Malta

    Nista

    Stayed in February 2024

  • Reviewed: February 14, 2024

    1.0
    Katastrofa
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The first thing is that we arrived late in the evening with friends. Our room number was waiting for us, but our friends did not have anything prepared, and there was no one at the reception to help us, so we had to find a different number to call. After 1h, they finally managed to get their room. Secondly, I asked for 2 extra pillows and was told that they would give me, but after getting back to the room after an entire day of walking we did not have our room made or the extra pillows. I went to ask a second time, and they told me the hotel did not have any extra pillows to give. Went back to my room angry and all of a sudden they had pillows for us and they cleaning rooms every 2 days not every day like mlevery better hotel and when they do cleaning they just do the bed(but with same sheets we slept for 2 days) Thirdly, for a 4* hotel the breakfast is to small and has very little to offer, expected more from food and variety.Location is good but stuff and hotel are not worthing 4 stars more like 2...Stay away from this hotel in Malta

    Ništa

    Stayed in February 2024

Showing 226 - 250

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