The shower tray was too slippery

Stayed in April 2025

Lovely hotel. Very noisey at night with students banging doors and milling around.

Stayed in April 2025

Like - friendly staff in the kitchen, house keeping etc. - everything was clean - tissue and towels replenished daily - any issues, were addressed within good time - infinity pool really pretty - breakfast - lovely (it is the same daily) - itola was very helpful - lifts work and are fast - nice breakfast area - lovely view Dislike - reception staff not very friendly/ chatty compared to other staff in the hotel. - family time in the heated pool is very restricted. - the location. You aren’t close to anything and can’t walk to any corner shops etc. - it is a smart tv which allows phone mirroring. But when I asked staff for help they advised you need a HDMI cable. - the room was chilly on an evening and when I asked if staff could turn up the heating they said it wasn’t possible ( he did offer a blanket though which was nice) - on the first night the noise levels from the room below was terrible. I could hear every conversation. They were banging and clanging and arguing. However, when I called reception they addressed it straight away.

Stayed in April 2025

We booked a room for 3 and the extra bed never arrived.

Food was very good and staff were amazing.

Stayed in March 2025

Everything

Stayed in March 2025

Rooms were clean but breakfast was horrible . Scrambled eggs were like jelly & bacon was chewy and other food was cold!

Stayed in March 2025

The check-in was a slow process with some visitors and one of the receptionist had no idea on the procedure on how to book the tennis court.

The family suite on the 6th floor facing country views was larger than expected which suites our family of four. The sofa bed was comfortable for the kids. The breakfast choice was ample with Full English breakfast and Continental available in addition to other touches like local Pastizzi. Indoor pool was clean, we enjoyed our time there and on the tennis court which is well mantained (with the exceptions of the fence).

Stayed in March 2025

Lobby bar too expensive (pint of beer 7.5 €) Cleanliness leaves a lot to wish

Confortable beds Good spa services Food in both restaurants was delicious Seeview was really nice

Stayed in March 2025

the bad smell in the reception

everything

Stayed in March 2025

Staff were excellent; very friendly and welcoming. Rooms are stated on Booking.com as soundproofed but we could hear people walking and chairs scraping above us, so not sure that’s accurate. Bought a 7 day bus card which was good value and a fun way to get around!

Stayed in March 2025

- No face cloths provided in the bathrooms which I was expecting at a 4 star hotel considering towels are provided and I have been to the hotel before a few years ago and they used to provide them. - No bath robes or slippers provided unless asked for at the Spa which cannot be taken to the hotel rooms (before they used to give them there). - Indoor pool was very cold on one of the days we went that you cannot swim for a long time.

- Room with sea view was very nice. - Bed was very comfortable. - Quiet area. - Breakfast Buffett with delicious food. - Relaxing indoor pool area with limited hours for children (more quiet time) with pre-booking since space is limited to be enjoyed. - Relaxing massage provided by the hotel spa which was very efficient. - Delicious food at Vecchia Napoli (pre-booking required during busy weekend).

Stayed in March 2025

Everything was perfect except the man who rammed he’s chair into my 8 year old on her birthday day as we were passing to get breakfast and told me to say sorry or he will call the police. When I mentioned it to a member of your staff just apologized for it and there was nothing else he could do. The man is very lucky it was my daughter’s birthday or he would have been calling the police for more than a sorry 😊 And the staff failed to tell us over the phone it is 1 hour in the pool each booking and as we checked out at the same time we booked in to swim. My daughter for her birthday got 20 minutes in the pool. Very unfair. And when I mentioned it, he pointed to the sign on the desk. Well I didn’t get to read the sign as I made the call and booking from our room. Communication is key some staff need to realize. Other than those 2 mishaps happening. Everything else was very beautiful and my daughter loved the hotel room, the food was perfect and the staff were friendly from beginning to end. I would definitely stay again though 😊

Stayed in February 2025

Location was a bit away from the main areas, but the view was very nice so it wasn’t a major issue.

The facilities were fantastic, great breakfast selection and very friendly staff, especially the manager, he was welcoming and made us feel at home.

Stayed in March 2025

The indoor pool was crowded even though with pre booking. The zumba class though a good idea, for those like me who escape to some peace & quiet from their busy schedule, was a put off as obviously the music was loud. I suggest an allocated time would be a better option. Another thing I suggest that when booking at this hotel an option to upgrade to half board might be more attractive.

The ambience of the hotel is nice and relaxing. The staff really helpful and welcoming. The bedrooms big and spacious. It's comfortable 😌 The breakfast & dinner buffet excellent with a great variety of food to choose from. They even served Maltese pastizzi for breakfast! Overall the our stay was satisfactory.

Stayed in March 2025

Changed my room on my return

Staff

Stayed in March 2025

The hotel is great, breakfast good indoor pool and spa is very nice , we like that the manager he come to talk to the client this is a good thing, and the room is a good size

Stayed in March 2025

The outdoor pool area was all closed off and this wasn’t made explicit at the time of booking, so was disappointing.

Very clean and spacious rooms. Comfortable beds. Nice hot showers.

Stayed in March 2025

Food 👎

Nice hotel and clean

Stayed in February 2025

The upkeep of some items. Balcony door had broken / cracked glass

The food and the room where excellent

Stayed in March 2025

Breakfast is good and spa is fantastic

Stayed in February 2025

I asked for a pencil and they did not give me one.

The comfy bed and cleanliness

Stayed in March 2025

BUT - the food (although it was nice mostly) was the same for breakfast everyday. One time, some staff member (manager I guess by the suit) stormed into our room (we had the ‚do not disturb’ badge on the door) opening it with the staff card and asking why are we there… i talked to the front desk and they said it was a mistake, he messed up the room number, but still… come on, that should happen at all! It’s not acceptable, especially when you travel by yourself! I would have a heart attack. Also, showers would need some refresh in the beat future.

We really loved the design of the hotel. The room was spacious, it had reeeally comfortable bed. The staff was polite and helpful. The location - perfect, away from the crowded city but with the sea view and so close if you want to enjoy the nightlife as well. The indoor pool is enough, there can be 24 People hanging out at once. It was really nice!

Stayed in March 2025

Na

Privacy

Stayed in March 2025

We can not enter terraces since pools were closed.

Spacious room with see view. Breakfast was excellent. Spa was Ok.

Stayed in March 2025