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Reviews of The Cumberland by NEU Collective

111 St. John Street, Valletta, VLT 1111 Valletta, Malta

#22 of 38 hotels in Valletta

Guests' Choice

Review Score

Based on 535 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.4

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 30, 2024

    10
    Lovely little city break
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing not to like

    The property is at the heart of Valetta. The staff are friendly and breakfast was excellent.

    Stayed in June 2024

  • Reviewed: July 26, 2024

    8.0
    Excellent location in the historic city centre and a well renovated boutique hotel
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really… the only thing was the dinner we had in the hotel restaurant was very disappointing indeed…and there was no ambience at all - it was as though chairs and tables were just thrown together. Don’t recommend it.

    The hotel is in a fantastic central, traffic free location right in the heart of Valletta historic centre (same street as the famous St John’s Co-Cathedral). We loved the location! A lovely modernised boutique hotel. Our room was very well renovated with a comfortable large bed and good quality linens. We had coffee making facilities and the AC worked well (big heatwave while we were there). The reception staff really tried to be very helpful and welcoming. The included breakfasts were excellent with a comprehensive range of choices.

    Stayed in July 2024

  • Reviewed: July 24, 2024

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some maintenance work pending in room (paintwork etc,)

    Clean, nearby, very well maintained

    Stayed in July 2024

  • Reviewed: July 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 7 nights

    Cannot find fault with anything.

    Everything about the hotel was fantastic, located just a short stroll from the centre of town, the staff were so friendly and helpful. The room and the terrace were roomy and comfortable, the breakfast choice was great, the quality of the food was excellent. We would certainly recommend the Cumberland to family and friends and will certainly love to return next year.

    Stayed in July 2024

  • Reviewed: July 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nil

    Perfect location. Room was big and comfortable for a three night stay. Picture perfect spot in the centre of Valletta. Will definitely stay again if I return to Malta

    Stayed in July 2024

  • Reviewed: July 16, 2024

    10
    All we could have asked for. We would love to stay there again.
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 8 nights

    We thoroughly enjoyed our stay at this wonderful hotel. It's in a great location and our room was spacious, well designed and very clean. There was a great choice at breakfast, where Patel was so welcoming.

    Stayed in July 2024

  • Reviewed: July 10, 2024

    10
    We had a lovely comfortable room. We would definitely recommend this hotel.
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    We would of liked to see the roof terrace have more use. It’s a lovely space to relax and the addition of the bar being used for evening drinks would be lovely

    The location was perfect. The rooms were comfortable and clean. We use the restaurant and the food and service were excellent.

    Stayed in June 2024

  • Reviewed: July 6, 2024

    10
    Will stay again. Great location. Super clean. Friendly staff.
    • Leisure trip
    • Travelers with friends
    • Duplex Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Great location. Super friendly staff and beautifully decorated rooms. Spotlessly clean too. The staff were so helpful. Great breakfast in the cafe next door included in our price. Wouldn’t stay anywhere else when we return to Malta. Ideal

    Stayed in July 2024

  • Reviewed: July 4, 2024

    9.0
    Great stay in valleta
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Great location. Clean comfortable room and amazing breakfast. We he rooftop hitting should not Be missed. Parking garage available less then 10 minute walk from hotel. Great stay

    Stayed in June 2024

  • Reviewed: July 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Great breakfast, excellent location, friendly staffs

    Stayed in June 2024

  • Reviewed: June 30, 2024

    9.0
    A boutique hotel in a great location with wonderful staff.
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The only thing I didn’t like was the cathedral bells nearby sounding every quarter of an hour throughout the night!

    The hotel staff were exceptional: well-trained and extremely helpful. The location is also great, right in the centre of Valletta old town, a short walk from restaurants, cafes and the harbour. It’s a boutique hotel in a narrow old building so has lots of period charm as well as modern facilities.

    Stayed in June 2024

  • Reviewed: June 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Wonderful location, amazing and very helpful people, delicious food. The employees were very kind and they did their best in answering all of our questions. The hotel was extremely clean and at the center of Valetta. Breakfast was included in our stay. Delicious food and you can choose whatever you want. We needed to clarify if they were sure that breakfast was included in the price:) I highly recommend the hotel. We decided to go to Malfa again and for so sure we will stay at the same hotel! Special thanks to Luana!

    Stayed in June 2024

  • Reviewed: June 22, 2024

    10
    Excellent
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 4 nights

    Everything went well

    Stayed in June 2024

  • Reviewed: June 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    We liked the location and it was pure pleasure to have breakfast outside, right in front of the hotel, with a view of the sea, while sitting in one of the centrally located, beautiful, romantic, narrow streets... We only have words of praise for their wonderful staff, especially the two amazing people working at the front desk (reception). We especially thank them for assisting us with everything we needed, for their friendliness, kindness, hospitality, smiling faces, for making us feel special and welcome in the true sense of those words!

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I recently stayed at The Cumberland Hotel, and I can confidently say it was one of the best hotel experiences I've ever had. From the moment I arrived, I was greeted with warmth and professionalism by the staff. The check-in process was seamless, and I immediately felt at home. The room was immaculate, spacious, and beautifully decorated, providing a perfect blend of luxury and comfort. The bed was incredibly comfortable, and I had some of the best sleep I've had in a long time. The amenities provided were top-notch, and every little detail was thoughtfully considered to enhance my stay. The hotel's facilities were outstanding. The dining options were diverse and delicious, with each meal being a culinary delight. The hotel's location was also ideal, providing easy access to many of the city's attractions while still offering a peaceful retreat from the hustle and bustle. What truly sets The Cumberland Hotel apart is the exceptional service. Every staff member I encountered went above and beyond to ensure my stay was perfect. They were always ready to assist with a smile and made me feel genuinely valued as a guest. Overall, my experience at The Cumberland Hotel was exceptional. I highly recommend this hotel to anyone seeking a luxurious and memorable stay. I look forward to returning in the future and enjoying another outstanding experience.

    Stayed in April 2024

  • Reviewed: June 11, 2024

    10
    Perfect location and lovely hotel
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 1 night

    Nothing

    Lovely boutique hotel, great attention to detail in rooms and communal areas. Lots of choice for breakfast and the portions are huge!

    Stayed in June 2024

  • Reviewed: June 9, 2024

    8.0
    Comfortable and convenient
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 7 nights
    • Submitted from a mobile device

    Terrace needs shade in the afternoon

    Santiago and his reception colleagues

    Stayed in June 2024

  • Reviewed: June 7, 2024

    9.0
    Excellent stay, fantastic staff
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Bed was firm

    The Sun terrace

    Stayed in June 2024

  • Reviewed: June 5, 2024

    9.0
    Friendly staff, great location, lovely hotel
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Friendly hotel in the heart of Valletta

    Stayed in May 2024

  • Reviewed: June 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 5 nights

    The room was small and the bed was small

    The room was modern and clean. The location was great and the staff was friendly and very helpful.

    Stayed in May 2024

  • Reviewed: June 1, 2024

    9.0
    Great boutique hotel in the perfect location
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Lovely boutique hotel in a perfect location. Great attention to detail and beautifully clean!

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Great staff and great location
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 7 nights

    Rooms are starting to look a little tired

    The staff were so nice and helpful, breakfast was excellent, and we had a meal in the restaurant in the evening that was also very good. the Location is second to none, all the main sightseeing is within walking distance and the ferries for 3 cities Gozo and Sliema. Jacuzzi on the roof is a bonus after a long day it's nice to relax.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    9.0
    Very enjoyable, a great base to explore Valletta
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very central location, nice facilities and decor, helpful staff and generous, tasty breakfast.

    Stayed in April 2024

  • Reviewed: May 23, 2024

    8.0
    Great stay, really enjoyed valetta's charm and old world style
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 7 nights

    I wish the jacuzzi could have been a little warmer, so that it could be used in the evening or afternoon while looking over the city. It was fine only on the hottest day until the sun moved away, so it would have been nice to be able to adjust the temperature so it was more usable [it was empty most days because it is also windy on the terrace so a hotter water would have been perfect] I also wish there was service to the jacuzzi, (the restaurant of the hotelseems to be closed during the afternoon), however the hotel is bang in the centre of many food places so we just brought our own food and drinks up.

    Hotel is in a great location in Valetta - easy to walk around, find food, take the ferry, bars etc. The room was also a very good size and the bed comfortable. The only light was from a window in the inner courtyard but that is to be expected if staying in an old city. Otherwise really liked the stay. There was also a jacuzzi on the roof terrace which we enjoyed and was great to have

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Just the perfect hotel with the perfect location
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Everything … the staff were lovely especially Noble. The room was immaculate and cleaned every day with fresh towels. The breakfast choice and portion size was amazing.

    Stayed in May 2024

Showing 76 - 100

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