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Reviews of The Cumberland by NEU Collective

111 St. John Street, Valletta, VLT 1111 Valletta, Malta

#23 of 38 hotels in Valletta

Guests' Choice

Review Score

Based on 534 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.4

  • Free Wifi

    8.8

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Showing 226 - 250

  • Reviewed: April 29, 2023

    10
    An excellent stay in Valletta
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 7 nights
    • Submitted from a mobile device

    nothing

    Everything. Great room, really friendly and attentive staff. Excellent a la carte breakfasts included. perfect location in the centre, close to Cathedral, bars, restaurants etc but in a quiet side street

    Stayed in April 2023

  • Reviewed: April 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    We can't think of anything we didn't like....

    What we liked the most was that the hotel is situated right in the heart of the Old city of Valetta and we could go anywhere on foot. We also enjoyed the amazing food at the restaurant and the really comfortable beds and pillows! Very good size of room for a family of 4.

    Stayed in April 2023

  • Reviewed: April 12, 2023

    10
    excellent location beautiful rooms and great breakfast
    • Business trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Being woken at 5am by an alarm call!!

    location

    Stayed in March 2023

  • Reviewed: April 8, 2023

    9.0
    Amazing location and helpful staff
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was a bit hard for me but fine for my husband.

    Amazing location. Friendly and helpful staff.

    Stayed in March 2023

  • Reviewed: April 7, 2023

    10
    perfect
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Clean, comfortable & great location

    Stayed in March 2023

  • Reviewed: April 4, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Suite with Terrace
    • Stayed 10 nights

    See Wi-Fi note above

    All above Excellent. Wi-Fi though not secure or whatever the correct word

    Stayed in March 2023

  • Reviewed: April 4, 2023

    9.0
    Very pleasant, great location and very nice staff.
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 7 nights

    I know it's an issue of space but I dislike showers over baths that you have to climb in and out of - walk-in showers so much better and easier. Also the bedroom and bathroom did not have one single hook or towel rail for towels or jackets etc. Put some near the door into the room and behind the bathroom door and it would be great.

    Room was great mainly because of the terrace which was fantastic. Lovely to sit out in the sun with a drink and a book. Lovely view of the harbour and city if you looked over the glass fence at the front. The staff were really nice and it was nice to have breakfast served at your table instead of the 'buffet'.

    Stayed in March 2023

  • Reviewed: March 25, 2023

    10
    perfect
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    n/a

    location was excellent, the staff were amazing and the breakfast was the best we’ve had at any hotel. most of all the bed was so comfortable and the room was peaceful.

    Stayed in March 2023

  • Reviewed: March 24, 2023

    10
    Great choice of hotel would thoroughly recommend
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights

    gluten free bread was hard restaurant a bit chilly.

    Friendly helpful staff, lovely room, excellent location for ferries and buses.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights

    This boutique hotel is charming and location is perfect. The rooms are very spacious, bed is comfortable and the shower has good pressure and very hot water. The staff is very professional. Breakfast is good, it could be better, but fair enough for the price. I would definitely recommend this hotel.

    Stayed in March 2023

  • Reviewed: March 12, 2023

    10
    Great
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Window opened onto inner courtyard shaft No views

    Very friendly obliging caring staff

    Stayed in March 2023

  • Reviewed: March 9, 2023

    10
    Excellent
    • Leisure trip
    • Solo traveler
    • Deluxe Suite with Terrace
    • Stayed 10 nights

    I’m old and found the shower floor a bit slippery. I could have done with a grab bar.

    Staff could not have been nicer I’d like to thank Noble in particular. Location wonderful in the heart of Valletta. Room large and bright well appointed. Breakfast served instead of usual buffet, with a large choice on the menu.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location, very modern facilities and service was very professional.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    8.0
    Good location and facilities
    • Business trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 4 nights

    Staff at the reception are confused (some of them probably due to modest English knowledge and they mix the term preauthorization and payment). The same holds for those working at breakfast. I have lactose intolerance and twice times they made a mistake in my meal due to poor English knowledge. Also, the breakfast could be more various.

    Room is spacious and clean, very well equipped with coffee maker, hairdryer and for ironing. I liked complimentary water, tea and coffee in the room each day. Location is excellent. Ladies who clean are friendly and dedicated to their work.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    9.0
    Great location, modern well designed hotel.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Very hard beds Description of room misleading. It is not a suite. It is a very large room with the standard hotel room set up of a desk and one chair. No suite area for 2 to sit in.

    Great location in the centre of Valletta. Very large room with all mod cons. Great design. Good quality breakfast in nice surroundings.

    Stayed in March 2023

  • Reviewed: March 3, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights

    Roof Terrace, Breakfast - food & staff !!

    Stayed in February 2023

  • Reviewed: March 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    On the website the price for champagne in the minibar was 9€, but when we checked out I was charged 20€ by the front desk clerk! He wouldn’t hear of it when I told him there was a different price on the price list. In fact there’s nothing on the minibar price list that costs that much. Since we were in a hurry to get to the airport I didn’t have time to sort this out. I was very disappointed by this, doesn’t seem like honest business to me.

    Nice small hotel in great location. The room on the top floor was spacious and super quiet - no noise from the streets or other guests. The room and the bathroom were spotless. Breakfast was good.

    Stayed in February 2023

  • Reviewed: February 23, 2023

    9.0
    FABULOUS
    • Business trip
    • Group
    • Deluxe Suite
    • Stayed 2 nights

    On my room no price-list was found regarding mini-bar products so i didnt appreciate the fact that they charged my collegue for a pack of chips.

    Fabulous location and amenities, even though people should now that most rooms come with an internal window looking on the inside of the building which can be a bit claustrophobic, but other than that all was great. It actually worked out for the best as we went during the carnival which was extremely noisy, so it was very quiet inside the room, which was great! Great breakfast and of course couldnt say enough for the amazing professional service we had by all of the employees there, especially Davide who had a solution to practically everything we requested and assisted in everything possible, by recommending restaurants and giving us all sort of information. Employees like him are what makes a hotel really stand out. We will visit again without a doubt!! thank you.

    Stayed in February 2023

  • Reviewed: February 18, 2023

    9.0
    would return if i went back to malta
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    great location nice staff great restaurant attached

    Stayed in January 2023

  • Reviewed: February 12, 2023

    9.0
    beautiful boutique hotel in the centre of Valletta
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    nothing it was faultless

    location perfect

    Stayed in February 2023

  • Reviewed: February 12, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Great breakfast.

    Stayed in February 2023

  • Reviewed: February 3, 2023

    9.0
    Great!
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 3 nights

    The room face the interior courtyard and could get a little noisy early in the morning as they were setting up for breakfast.

    Delicious breakfast included. Large room with modern decor.

    Stayed in January 2023

  • Reviewed: February 1, 2023

    10
    lovely
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    two single beds pushed together as a double bed was fairly uncomfortable

    close to everything. lovely clean friendly Hotel.

    Stayed in January 2023

  • Reviewed: January 24, 2023

    9.0
    I would come again!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    We could smell of the kitchen in the room.

    Very polite receptionists, comfortable bed, delicious breakfast

    Stayed in January 2023

  • Reviewed: January 20, 2023

    10
    great location and great hotel
    • Leisure trip
    • Solo traveler
    • Deluxe Suite with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    nil

    fantastic

    Stayed in January 2023

Showing 226 - 250

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