Fantastic location in city center yet still quiet accommodation. Very comfortable, clean, and an excellent a la carte breakfast.

Stayed in April 2022

everything was fine!

Excellent central position! Everything is within walking distance. The room was very good, clean, spacious, light, with all necessities needed. Good coffee in room. The staff was very kind and responsive. They were present all the time at the reception. The staff working in the kitchen was very kind and available, smiling all the time, and the food was squisite. We had the best breakfast, cooked at the very minute, fast delivered and most of all fresh. Everything was excellent! Thank you all and we will come again!

Stayed in March 2022

No complaints.

Great location smack in the middle of Valetta. The hotel is very conveniently located to all the key sights in the city, including a 2 minute walk to the Cathedral. Comfortable rooms with large beds. We also enjoyed a nice selection of breakfast options served a' la carte. A highly recommended place to stay for families.

Stayed in May 2022

Very noisy during the night with doors slamming and various banging noises from within the building. Reception area messy.

Comfy bed, big room, great location.

Stayed in March 2025

The room is quite noisy from around 6.30 am when the cleaners begin work. Room 105 is just across from the maintenance room downstairs and the central atrium amplifies the noise the workers make, and they do make a lot of noise. Perhaps it would be a good idea to add a glass ceiling to keep out the noise.

Location and breakfast were both excellent.

Stayed in April 2025

The first room allocated to us was stuffy, had “white” light instead of ambient light and was close to the lift and hotel public restrooms - creating a lot of noise. Following our complaint, we were allocated a better room on another floor. However, in the morning we were woken up by hotel employees having a meeting right outside our room. We had to exit the room and inform them to lower their voices. While the second room was nicer, unfortunately, the stay not a relaxing experience and not value for money.

Stayed in March 2025

NO windows in the room! price too high in my opinion. Pictures do not reflect properly the room expected

The hotel is in the heart of LA VALLETTA. Breakfast is good!

Stayed in March 2025

The room did not have any windows. One partial window that opens in to the ground floor. 101 and 102 must not be used for guests, only janitors. The hotel reimbursed one of our rooms which was great customer service but the rooms should not exist in the ground floor. The windows open to the escalators and lobby for all of the hotel to see inside.

Stayed in February 2025

Needs some refurbishing

Very central

Stayed in December 2024

We were originally allocated to a room on the ground floor which was right by the lifts and reception and very noisy, we were moved to a room which was much quieter on request. I would note that a lot of the ‘courtyard view’ rooms mean that passers by at the hotel can see right into your room, meaning we had our curtains drawn our entire stay. I think a net curtain would be helpful here. The finishes were not what I would expect of a 5* hotel, the tile grout was mouldy in the bathroom, the bed sheets were bobbling, the skirting boards were coming away from the walls, the floors weren’t cleaned properly, housekeeping would wake me up every morning with the noise they were making in the adjacent room. It reminded me more of an Airbnb than a luxury hotel. Nevertheless we had a lovely stay and I can’t fault the staff!

Staff were very friendly, accommodating and helpful. Location was unmatched. Breakfast was tasty with plenty of choice. Rooftop views and whirlpool were a delight

Stayed in November 2024

space

central position, close to main objectives in Valleta, great breakfast

Stayed in November 2024

Just way tOo expensive compared to similar venues

This was an expensive start to the holiday but it’s fun little street

Stayed in November 2024

The hotel was a bit overpriced considering the cleanliness of the room and the quality of breakfast (tasty, but limited choice).

The location in the centre of Valletta is very convenient for walking around the city. It's also very close to the bus station for airport transfer or using public transportation to travel around the island.

Stayed in October 2024

Put in a room with no external window The taxi company chosen tricked me into paying more and in cash and no receipt - very poor and I blame the hotel

location and decor

Stayed in October 2024

Room without window stuffy

Location

Stayed in October 2024

Room is too small, street is often noisy

It is located in Valletta, that is nice. It is clean, stuff very polite, good food.

Stayed in October 2024

Booked the transfer service from the Hotel and it looks like it was a scam. 30 mints delay and afterwards a random person appeared and took us with my aunt to a parking lot without a car, when we asked to wait the guy was leaving with my aunt’s luggage and had to stop him which he return but then disappeared never to be seen again! Had to pay for an Uber and then another Taxi driver appeared with a Van to take us. The communication with Hotel was the worst as the girl was saying we needed to wait and then she said she thought it was correct that this happened, no idea how! When we arrived to the Hotel, the girl not only didn’t apologize but another person had to intervene to support us, although no compensation was made to me nor to my aunt! They said today they are keeping the same service! Unbelievable! The bed of the Double room, the extra big bed is super hard. The Hotel also doesn’t have a service to bring your luggage nor to offer you tours or anything!

Room design and layout. Santiago from the Hotel Staff the only one nice.

Stayed in October 2024

A little bit tired in some areas needs painting more cleaning Bathroom very small Still no pool on roof as advertised, just small hot tub

Great location Helpful staff

Stayed in August 2024

Rooms on Ground Floor had no windows

Staff were extremely helpful

Stayed in September 2024

The fact that I received an email a week before my arrival, telling me that I would have to move rooms halfway through my stay, because of a computer error, caused unnecessary anxiety and stress as I had booked a deluxe double with terrace well in advance of our stay. After a lot of going aback and forth, and being unable to speak to someone on the phone, I was given the room I originally booked. However, it was hardly deluxe. Yes, we had a terrace that we fought for, but, the room was a tiny corner room, with the smallest bathroom possible. Other issues included an incessant banging noise upstairs that went on for ages, a TV that kept cutting out every 20 mins and was never fixed along with wall sockets that didn’t work. The breakfast was also poor. I wouldn’t recommend this hotel.

The location was central, with close proximity to restaurants, some attractions and the harbour. The terrace was also good. Staff at the front desk were wonderful - helpful and polite, including one gentleman who made sure we had a packed breakfast when we checked out, as we had an early flight and would miss breakfast in the restaurant.

Stayed in July 2024

noisy room, bad maintained, wall paint was falling apart

Stayed in September 2024

Breakfast was questionable. The final day, the waiter saw a cockroach 🪳 running across the restaurant, stomped on it, and kicked it to the side of the room. Shock and horror all at the same time! The hotel, overall, requires a refresh in places, and the bed was too hard for us. We wouldn't stay again.

Good location and accomodating staff. The room size was great and had everything we needed.

Stayed in August 2024

We were first put on the ground floor, which is basically in the lobby. Super noisy and no sound proofing or windows (we tested one of us outside the door and you could literally hear the conversation from inside the room!!). The hairdryer burnt my hand from the plug as it got too hot, some plugs didn’t work. We complained and got moved to the 4th floor, after that the stay was very pleasant. Food was good and beds comfortable. Roof terrace nice bonus but it’s a jacuzzi not a pool!

Great location and modern

Stayed in June 2024

Room. Little natural light. TV out of order.

Breakfast, location.

Stayed in July 2024

Superior room is actually not superior. While the room description said internal courtyard view, got a room on the ground floor with no natural light. When contested, was offered an upgrade, at a cost.

Location, breakfast.

Stayed in July 2024