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Reviews of AX The Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

High Street, SLM1542 Sliema, Malta

#13 of 38 hotels in Sliema

Guests' Choice

Review Score

Based on 1059 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    8.7

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2025

    9.0
    An affordable 5 star hotel somewhat over its prime time, with top notch staff
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights

    Even though the room was a "family room", it had stone flooring, so was not possible to let the baby crawl around, as she would have caught a cold. Both the room's main entry door and the door to the bathroom was defect, and closing was not possible without a big bang / considerable noise. The room was supposed to be sound insulated, but a party on Saturday night kept up the family until late at night.

    Great customer service, super helpful and nice staff, spacious room Gorgeous rooftop bar, nice infinity pool, great cocktails Breakfast has a wide variety of selections of great quality food. Room cleaning was top notch each time

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    Exceptional
    • Family with young children
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food, the room

    Stayed in April 2025

  • Reviewed: April 6, 2025

    9.0
    Great Hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff are fantastic,hotel is very clean . The restaurants inside the hotel were great( especially the Asian).

    Stayed in April 2025

  • Reviewed: April 4, 2025

    8.0
    Good four star option in a great location
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 7 nights
    • Submitted from a mobile device

    It was a shame that the rooftop bar wasn’t open (and it didn’t say that it wouldn’t be when I booked). Also, the cleaners only left us one set of towels (for two people) on the last two days day before we left, which wasn’t very helpful.

    Nice four star accommodation right in the centre of Valletta. We had a family room which was on the quieter side of the hotel.

    Stayed in April 2025

  • Reviewed: April 1, 2025

    10
    Highly recommend
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    -/-

    Spacy room, great location, wanderful indoor pool, friendly employees

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Excellent
    • Leisure trip
    • Travelers with friends
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything was very nice. Really good food, very friendly staff, everything was clean. Enjoyably stay and would definitely return to this hotel.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    An amazing stay at this beautiful hotel ,well located. Staff exceptional
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 7 nights

    nothing

    Staff exceptional especcially Leonnnie and Marco front of house dining. Chefs amazing nothing too much trouble

    Stayed in March 2025

  • Reviewed: March 13, 2025

    9.0
    Perfect stay in perfect hotel
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All was great

    The hotel was very good, staff was super friendly. Would definitely come back

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Facilities location. Comfortable bed. Great staff

    Nice hotel. Great staff. Great location 👌

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    Nice
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nice staff, location, cheap

    Stayed in March 2025

  • Reviewed: March 6, 2025

    9.0
    Very comfortable
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds were too soft. The indoor pool is quite small, even for low tourist season in February.

    It was great having the restaurant options for when we didn’t want to go out. The sauna and steam room were great. The staff was amazingly attentive and pleasant. It’s a quick 5-min walk to the ferry to Valletta.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was nice, huge bed. 😀The hotel provided crib for our baby free of charge. The food was excellent 👌 breakfast a lot of varieties. We also ordered in room service and the meals were amazing and so tasty. Staff is so friendly and ready to help with any issue.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    8.0
    Overall a good stay. Spacious rooms and good breakfast.
    • Business trip
    • Group
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It would have been nice with some coffee/tea in the room.

    Nice breakfast and good location. The room was spacious with a big bathroom as well. The Asian restaurant at the hotel served really good food.

    Stayed in February 2025

  • Reviewed: February 26, 2025

    8.0
    Just okay
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No clothes dryer. Cheapest coffee and tea in the room. The sound of bells outside the window.

    Great location. Spacious room. The staff is polite and helpful. There are slippers and a robe, the breakfast is standard.

    Stayed in February 2025

  • Reviewed: February 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location and comfortable modern rooms

    Stayed in February 2025

  • Reviewed: February 15, 2025

    9.0
    Excellent hotel in an excellent location
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 4 nights

    The heating function of the AC only worked in the evenings. It would have been nice if it had worked in the morning too, but it was not too much of an inconvenience for us.

    The hotel met our expectations based on the previous reviews. The location is very good, only a few minutes walk away from the ferry to Valletta. We spent 4 nights there from Thursday to Monday. The neighbourhood is very quiet and the hotel is fairly new so the windows are also well insulated. This gives you piece and quiet in the room (provided you don't have noisy guests next door, but this was not the case). We booked a standard room overlooking the inner yard without a balcony, but got an upgrade to a deluxe room with a balcony. The double bed was huge (probably about 220 cm) and very comfortable. Everyone from the staff we met was very polite and friendly, and not in an artificial way. The breakfast was very good, the cappucino was excellent and the prices in the Talk of Town cafe where we had drinks and some food in the evenings was very reasonable. The wellness area has a small pool (big enough for kids) and a few different types of saunas. All in all we very much enjoyed our stay.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    10
    Great stay, very comfortable.
    • Business trip
    • Group
    • Superior Double or Twin Room with City View
    • Stayed 2 nights

    Nothing

    Pleasant reception area and easy check-in. Didn't use the restaurant but there was a pavement cafe at the hotel. The food was great sized portions, very tasty and great service. The hotel rooms were large and well laid out. The bed was huge and very comfortable to sleep on. We would highly recommend.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    10
    It was a short stay but still very enjoyable, we mostly used the indoor pool and spa (treatments)
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    No complaints.

    We mostly used the indoor pool, it was very clean and the children had lots of fun. The room which was a family room was big and spacious. Breakfast was not included, I didn't add it since we don't eat that much, maybe a coffee and croissant/bread, and 20 euro per adult it would not be value for money.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Very Good
    • Solo traveler
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Spa Center was very, very bad.... small, full with children, steam bath was like plastic capsul for 4 person, one of the seat was broken and was too much hot l and unpleasant for use, the sauna wasn't too hot and not so clean like all....

    Breakfast was very nice, the room was clean and the staff was kind.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    We will visit this hotel again.
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 3 nights

    Water in indoor pool should be hotter. And you need USB-C charging enabled in hotel lobby.

    All meals was perfect. Dinner special. Staff was very helpful, all regards for cleaning lady, she was SUPERB!

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    Perfect hotel to spend vacation in Malta.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    We expected a bit more from the breakfast

    Good room with a great view, friendly staff, very good location, private parking, tasty dinners

    Stayed in February 2025

  • Reviewed: February 6, 2025

    10
    An Amazing Hotel. Has everything
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Couldn't find anything we didn't like

    The location, facilities, such a great bedroom and balcony and definitely the staff. Amazing breakfast too

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room Non Balcony Room
    • Stayed 1 night

    Exceptional breakfast and very comfortable rooms.

    Stayed in February 2025

  • Reviewed: January 29, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The efficiency and how the staff tried to accomodate

    Stayed in January 2025

Showing 1 - 25

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