Skip to main content
  1. Hotel reviews homepage
  2. Malta hotel reviews
  3. Malta hotel reviews
  4. Malta hotel reviews
  5. Reviews of White Dolphin Complex

Reviews of White Dolphin Complex This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Triq Il-Qawra, SPB1904 St. Paul's Bay, Malta

Review Score

Based on 84 hotel reviews

5.6

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    7.2

  • Facilities

    5.5

  • Staff

    7.2

  • Value for money

    6.5

  • Free Wifi

    5.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: September 16, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 6 nights

    Unfortunately this could be a really cute hotel. The outside area is cute but is in desperate need of cleaning. Deck chairs were too dirty that one was put off sitting on them( all that was needed was a good cleaning product and brush to clean them, they are plastic. . The same for the pool. This would be my advice to the owners , pay more attention to these details and the hotel would be splendid. It would benefit from a bit of paint here and there. railing outside the room etc. Even though the room was acceptably clean, again more attention here and it would look much better. Curtains cleaned and fixed, a bit falling of the rail. Furniture needed fixed. Light switch , one switch missing ,so the finger went right in the hole. Didn't try the breakfast so can't comment.

    The staff were very kind and helpful. I was upgraded to a penthouse on arrival as they had no appartments available and was allowed to stay there. Very Kind. The room also had a washing machine ,a bit old but working. Ask for hairdryer at reception. A short walk up to the main bust station in Bugibba . Also a bus stop right across the road more or less with bus directly to the airport. A few decent restaurants and cafes nearby. A supermarket near the hotel. Download BOLT app for taxi service in Malta , cheaper abd super quick. We used it from the airport 11 euro cheaper than the airport taxi.

    Stayed in September 2022

  • Reviewed: September 13, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    On our first morning the toilet was leaking, the whole bathroom was completely soaked so I managed to slip, I tried to phone reception nobody answered, I’ve gone down to ask them to fix it which they did later on the day but it started to leak again. The oven didn’t work. £10 deposit for everything: aircon, hairdryer, tv remote etc. Swimming pool water didn’t look too clean and the sun beds were really dirty. No proper bedsheets and towels looked very old and used.

    The location, some of the staff was friendly. Because we didn’t spend so much time inside anyway it was an acceptable place to sleep.

    Stayed in September 2022

  • Reviewed: August 21, 2022

    7.0
    Great value for money
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Stayed as a group of 5 for a music festival. The apartment was perfect for what we needed it for. Really spacious, beds comfy, had a good sized fridge and cooking facilities. Air con was really good. Nice views and cute pool area. Staff were nice.

    Stayed in June 2022

  • Reviewed: August 21, 2022

    7.0
    Relaxing , comfortable and nice staff.
    • Leisure trip
    • Couple
    • Economy Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    TV few chanels

    Good

    Stayed in July 2022

  • Reviewed: August 7, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    The complex was clean but the apartment was very old fashion and paint was coming Of the ceiling and walls

    The location of the property was ideal plenty of restaurants within walking distance Bus stop that gave easy access to any area in Malta

    Stayed in August 2022

  • Reviewed: August 4, 2022

    7.0
    Comfortable and okay, closeness to shops, bus stops and the sea. Almost good quality for low prices.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    There was no bedlinen on the blankets, which was a bit strange. The pool cannot be used after 8.00 pm. Disgusting, dirty sunbeds. The receptionist guy couldn’t book transfer/taxi to the airport, so we had to bother with it ourselves. The furniture is dusty, the cleaning stuff should pay more attention to details and not just the surfaces one can immediately see. A bit run-down place but no so bad.

    We didn’t ask for breakfast, so can’t tell about it. The complex as a whole was quite okay for the price, though a bit old-fashioned. Fantastic location, wonderful view to the sea and the pool. The surroundigs are peaceful, no clubs or discos in the neighbourhood. Bus stops are a few steps away.

    Stayed in July 2022

  • Reviewed: August 3, 2022

    7.0
    It was good for the price and the location was great
    • Leisure trip
    • Travelers with friends
    • Economy Studio
    • Stayed 10 nights
    • Submitted from a mobile device

    The access to the internet from the room was not avaible. Our room had a mobile air conditioner, which operated in the first few days after that it did not work properly, and the nights were really hot. The room was clean, but the accessories was very minimal. And we really did sorry how the fridge was. It only had one shelf and was in a not so good condition.

    The location was perfect, our priority was to have easy access to the beaches. The stuff was friendly and helpfull.

    Stayed in August 2022

  • Reviewed: July 27, 2022

    5.0
    We arrived at night. The lock on the door of the assigned room was stuck, breaking the door. We move
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights

    The door locks are broken. No one cleaned the room during the week. The shower cabin is broken, the TV is not attached to the wall.

    Terrace

    Stayed in July 2022

  • Reviewed: July 22, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    They were a few issues that couldn't have been dealt in a better way from the beginning

    Location, swimming pool.

    Stayed in July 2022

  • Reviewed: July 7, 2022

    5.0
    Lack of cleanliness 😔
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Lack of cleanliness! The personel was very nice, but the lack of cleanliness was really bad. And the smell from bathroom was bad. Also the sunbeds by the pool were dirty all the time.

    Location and pool.

    Stayed in July 2022

  • Reviewed: July 3, 2022

    7.0
    For the price is ok, without the bugs would be totally fine!
    • Leisure trip
    • Solo traveler
    • Economy Studio
    • Stayed 7 nights

    - the thing on top of the stove was very dirty, the AC was also dirty but at least it worked - possibly bed bug bites, I got some on the 4th night after getting "clean sheets" but it was only few so I didn't think much of it and did not connect it to sheets, but last day when I was leaving I was bitten all over my legs, stomach, arms and back. I have not find the bug itself in the bed though. - FREE PARKING here does not mean private parking, but parking on the street, which can be a challenge since it is a tourist spot. We had to park further away few times.

    the price realy good compared to others and place of the accomodation was close to some touristic beaches if someone wants that :) also it is close to the Aquarium, a like the beautiful pool, looked clean but I did not have a chance to swim in it I was out all day, also liked the big room it was really spacious and there was a hallway to the bathroom which gave a lot of privacy. + close to bus station that I needed - direction north and back was fine

    Stayed in June 2022

  • Reviewed: June 29, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Studio
    • Stayed 2 nights

    We wanted a quiet break and the privacy was excellent.

    Stayed in June 2022

  • Reviewed: June 4, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Economy Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    It was quite loud during the evenings because of others who partied there. The bed wasn't very comfortable, equipment was very basic but enough.

    Location was very nice. Close to stores, beach and bus stops.

    Stayed in June 2022

  • Reviewed: May 25, 2022

    5.0
    Good if you only use it to sleep
    • Leisure trip
    • Couple
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    The facilities and apartaments were quite old

    Chill area

    Stayed in May 2022

  • Reviewed: May 10, 2022

    6.0
    Had a good stay, the staff were all very pleasant.
    • Leisure trip
    • Family with young children
    • Economy Studio
    • Stayed 4 nights

    Ants on the sink. Breakfast was adequate but needed a full cover over meats. Lock on window door was inadequate, not secure.

    Size of room was good.

    Stayed in May 2022

  • Reviewed: May 6, 2022

    5.0
    Ok value for the money.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    We booked this hotel mainly because of the location, towels and hairdryer. Hairdryer you get with 10€ deposit, but the worst thing is about towels. They didn’t change our towels for 7 days, so neither once. We asked them twice to do that, but second time they told us that “we have rejected clean towels and sheets”. If they change this, it would be better

    Location and staff.

    Stayed in May 2022

  • Reviewed: May 5, 2022

    7.0
    comfortable beds for budget travellers
    • Leisure trip
    • Group
    • Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    quite outdated facilities

    the staff is nice and helpful and the beds are comfortable

    Stayed in May 2022

  • Reviewed: October 23, 2022

    3.0
    Backpackers only!
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The property is quite run down, the description on booking.com is not accurate. The pool only saw sunlight till 10am (October). No need to set an alarm as constant construction works going on in the hotel and the buildings next door will get you up by 7am. The shower was a hand held one which had no holder... it was a lather and rinse job. The beds were weirdly uncomfortable all 6 of them, the "pull out" sofa bed was a daybed with a camp bed to put next to it which has a different style of mattress and lower then the other half making it near impossible to sleep as a couple cuddling. There was one clean of the apartment to remove some rubbish and sort of sweep. The balcony was ok very early but there was no sun from 10am, however if you lean over (just enough to crack your back) you can see the sea but I wouldn't call it a sea view.

    The location was good, close to bars, restaurants and a nice bay. The continental breakfast was good value but limited selection and if they ran out by 9am that was it. The road parking outside was a bonus (this is not reserved by the hostel...sorry hotel)

    Stayed in October 2022

  • Reviewed: October 20, 2022

    1.0
    FAULTY TOWERS IS MUCH BETTER.
    • Leisure trip
    • Couple
    • Economy Studio
    • Stayed 14 nights
    • Submitted from a mobile device

    The whole apartment block was run down, dirty and most of the equipment and facilities didn't work including the cooker, washing machine, AC and some lights in the rooms. Also the bathroom was flooded when it rained because of the gap around the window and the balcony doors did not shut let alone lock. The outside drainage system from the 6th floor down to the first leaked down the building and even splashing myself while seated on the balcony. We had to keep the toilet brush over the drainage hole in the bathroom to stop the smell. The itinerary list on the back of the door did not correspond with the items in the apartment i.e not even a tin opener etc There were cockroaches in our room and ants in all the food cupboards. The lift didn't work and there were 6 floors each with 18 steps to the next and we were at the top. They told us they were waiting for a part but we found out it had been broken for a long time. Some staff were not helpful when we had to bring all our luggage down 6 flights of stairs on checkout day. The pool did not look clean and was not cleaned for the duration of our 14 day holiday. Sunbeds were dirty and outside chairs were cracked on the seats.

    The cleaning maids were lovely and friendly. It was situated in a good place opposite the sea front and plenty of little shops around. 15/20 minutes walk into budgibba.

    Stayed in October 2022

  • Reviewed: October 17, 2022

    1.0
    1 time there, and never ever again. horrible.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    the beds are like concrete. we were located in a death trap in case of fire. no smoke alarms. and the staff didnt. Care at all.

    location was good.

    Stayed in October 2022

  • Reviewed: October 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    lights in corridor

    comfortable and affordable price 👍

    Stayed in September 2022

  • Reviewed: October 10, 2022

    2.0
    awful
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    dirty, unhelpful staff our room was a death trap and they weren’t interested in helping

    location

    Stayed in October 2022

  • Reviewed: October 8, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Could do with a little sprucing up.

    Great Location.

    Stayed in September 2022

  • Reviewed: October 8, 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    run down didn’t change bedding in the week

    cheap

    Stayed in October 2022

  • Reviewed: October 3, 2022

    8.0
    Good value. More than fair price.
    • Leisure trip
    • Couple
    • Economy Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Dirty blankets. Sheets were clean, but blankets had several dirty spots, so we didn't want to use them.

    Location is good with nice sea view, several groceries stores are within 2 minutes walk from property, i recommend "Iceland" store (fair prices and wide choice of food and drinks). Apartments are equpied with everything needed for cooking and dining. Two bus stations near property with several bus routes. Altogether, property is not luxury but offers everything needed for pleasant stay for more than fair price.

    Stayed in October 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: