The room felt a bit tired. At the breakfast I was surprised by the fact that you need to ask for assistance to get some fruits like watermelon and passion fruit, and you will receive it in small potions when you ask. A bit weird for a 5 star hotel.

Amazing huge green territory. Very friendly and helpful staff. Amazing beach and huge pool. Nice buffet for both breakfast and dinner.

Stayed in March 2025

Not much

The staff was excellent, very attentive and really made a fantastic fuss as it was my birthday

Stayed in January 2025

From what I saw and experienced it seems a very good hotel beach complex

Had I stayed longer would be able to answer more.

Stayed in January 2025

Slow service

Excellent location and great facilities

Stayed in December 2024

furniture old cleaning not good breakfast no much obtions the staff not all helpful

the see. the dinner

Stayed in November 2024

The night Music at the beach restaurant can be improved if they put PA durected to the public. Although music / bands were good, we could not listen to their voices once the speakers are durect to the musicians.

Everything was good. The service, overall was excelent. Great Dinner Buffet and Super Breakfast. Water sports area very complete. We loved every detail at this place.

Stayed in November 2024

The hotel is significantly worn out and outdated. Some things are literally dangerous - see that pin on the floor and imagine stepping on it while walking barefoot to the bathroom. Cleaning is poor, mold here and there, dirty cups, super soft back-pain-guaranteed mattress (perhaps to hide another one underneath) and many other issues. The blooming green lakes were horrifying, especially the fountains jetting that mud up into the air.

Food. We booked half board and I have to admit that the quality was one of the best I ever had in hotels. The choice isn’t too big, but I truly enjoyed. The beach was clean and maintained well. Super family friendly - almost all guests are families with kids. However, it didn’t feel crowded or noisy.

Stayed in October 2024

The everyday buffet at the main restaurant. It’s either that or in-room service.

Very helpful and kind staff, particularly Mariola, Davina and Nawaz!

Stayed in September 2024

The road to the Sofitel and other hotels had lots of potholes.

The staff were extremely friendly and helpful and the location was amazing

Stayed in August 2024

nothing

a mazing hotel with perfect location

Stayed in August 2024

leaking water bath shower

beach

Stayed in June 2024

Basically it's hard to say what not to like... You cannot book a taxi ride to your room, even though there is a cooperation in the brand and logo. There are three free-roaming dogs in the area...but they are very harmless...but if you are bothered, that could be a negative point Lots of birds at the dining table, which wasn't always nice

We had breakfast and dinner at the hotel. ..I have rarely eaten as well in a hotel as I did in this one. Every time they came up with different delicious dishes and there were always surprises in the selection. The staff is very, very friendly and extremely helpful and polite...always a smile on their face and never too bad to fulfill a special request. The section of beach in front of the hotel is clean and well maintained... only the boats from the watersports affect the view of the horizon and sunset... otherwise great! Pool area great...super nice service at the pool bar!

Stayed in May 2024

There was very little that didn't come up to our expectations.

Super location. The food was excellent. Bathing shoes are recommended

Stayed in May 2024

Excellent Beach Views, beautiful gardens, lots of space, enough loungers for everyone. Excellent helpful staff. Beautiful pools.

Stayed in May 2024

We loved the Chinese restaurant and especially the service of Wilson Samuel and Nuala

Stayed in May 2024

The location is just too windy. We didnt use the pool, and the sea is full of algae. On the beach it was windy non-stop. This is not the resort's fault, it is just the location.

The food is good, people friendly. The room was big, not much of a view but ok. The place is 40 minutes from Mon Choisy Public Beach and Trou aux Biches. We ended up going to the public beaches, the experience there was great!

Stayed in February 2024

The room arrangement has ended up with a very small toilet which was a bit claustrophobic with the door closed. Refilling of the tea, coffe and sugar tray was extremely inconsistent, Even though there are water foundtains outside the rooms, I was surprised nevertheless not to be supplied with bottled water. Although the cost was not exorbitant, I was annoyed with having to pay for tea/coffee after dinner despite being booked for breakfast and dinner, As is common at the moment, many Mauritian Hotels have had an influx of new staff who are not yet providing service at the exceptional pre-Covid standards, One example is that, rather than charge my credit card at the beginning, I was surprised to get a letter halfway through my stay asking me to bring my credit below their credit limit (about which I knew nothing),

Beautifil beach, Fantastic central pool that is kept crystal clean. The welcoming vista is quite something...wooden walkway over the moat-like natural lake and then into the reception overlooking the wonderful pool and then the beach just beyond that, The Indian themed evening buffet in particular really was exquisite. There are a coiple of very warm and attentive staff at breakfast who made the meal so enjoyable. THe airconditioning was very effective.

Stayed in February 2024

Some of the rooms are in need of renovation and the general cleaning could be improved. Service in the general dining area, where breakfast is served, needs some improvement. The wait time to be seated and to be served a hot drink is too long. Most of the staff were seen clearing tables.

The gardens, in general, the outside areas were beautiful and well maintained. Friendly and helpful staff.

Stayed in January 2024

Very expensive buffet dinner

Beach and breakfast were very good but buffet dinner at 2200 rupee(£40) was very overpriced

Stayed in January 2024

When you arrived you were treated like a kind, but on departure day it seemed like nobody cared about you anymore

Buffet Dinner & Breakfast was 5 star plus and totally made up for the entire stay.

Stayed in January 2024

Staff need upskilling when it comes to basic coffee making. It was almost impossible to have an actual cappuccino at the hotel. Also when cleaning the rooms the staff should pay attention to close all doors and windows to avoid any insects and reptiles inside the room. I instructed them several times to keep all doors and windows closed but they did not fully comply

The hotel's beachfront is one of the nicest in Mauritius, although it was rainy season it turned out it doesn't rain much at the hotel's location. The hotel provides some really nice complementary services such as glass-bottom boat ride, snorkeling, etc... Restaurants were really good with a wide variety of international cuisines.

Stayed in December 2023

The property was a little tired, with holes in the wall that hadn’t been patched up and a missing drying line in the room etc. We only stayed here for one night but that gave us the opportunity to compare to other hotels and found that Sofitel lacked attention to detail and consideration of guests - e.g. no bottles of water in the room and mini bar unstocked. Also, we were shown to a waiting area as we were early for check in and there was a family that looked like they’d been in there a while - tea and coffee facilities were completely used up and there was a diaper in the bin so it looks like no one had been in to check in on them, or us. Hotel lacked atmosphere and it was largely an elderly crowd staying there. I would say the value for money was lacking and that you’d get better value for money at the other hotels around it.

The staff were friendly and we received a very lovely welcome with drinks made for us as we waited to check in, which set the tone for the holiday. The property was large with two swimming pools and plenty of beach beds, lovely access to a large beachfront area. The bed in the room was very comfy and we had an excellent sleep on our first night after a long journey to get there. Dinner and breakfast in the main restaurant was good and had plenty of choice.

Stayed in December 2023

The only nit pick i have is their rule of being dressed in full trousers for dinner at their restaurants. Had invited people over for dinner, who turned up in shorts given its a beach resort and we ended up having to drive 5 kms away as the resort wont let them in. At least one of the restaurants could be flexible .

Gorgeous property with its own private beach with sunsets to die for. Friendly staff, nice and clean rooms, activities for kids and a super breakfast. Met all of our expectations.

Stayed in December 2023

very friendly staff, great location

Stayed in December 2023