Coastal Road, Balaclava, Mauritius
#4 of 11 hotels in Balaclava
Guests' ChoiceBased on 201 hotel reviews
8.6Cleanliness
8.8
Comfort
8.7
Location
8.6
Facilities
8.8
Staff
9.0
Value for money
8.3
Free Wifi
8.9
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End of dialog contentReviewed: April 8, 2025
Janota
United StatesThere are some stones on the beachfront, but no worries – you can request water shoes at the boat house, which made everything easy and comfortable.
Our stay at this hotel was absolutely amazing – a perfect mix of relaxation, fun, and unforgettable moments. My wife, our child, and I felt so well taken care of from the moment we arrived. The Kids Club was a true highlight – our little one loved every second there, and it gave us time to relax knowing they were in good hands. We also loved the complimentary water activities, especially snorkeling, which was an incredible experience. One of the most touching moments was when the team surprised us with a beautiful birthday cake for my wife – such a thoughtful gesture that made her day extra special. We were truly moved by their attention to detail and care. Special thanks to the pool bar team, who kept our cocktails fresh and ready with smiles and great service every day. And the live music in the evenings was the perfect way to end each day – relaxed and full of good vibes. We left with full hearts and amazing memories. Highly recommend this hotel to anyone looking for a family-friendly getaway with top-notch service and a personal touch.
Stayed in April 2025
Reviewed: April 7, 2025
Mohamad
United Arab Emiratesno long beach and rocky sea
The Night vibse and the lights of the side walk , as well as the live jazz in the dinner
Stayed in April 2025
Reviewed: April 5, 2025
Peter
GermanyRoom was nice and balcony was perfect place to relax and look over the sea. The restaurants were all really good and good value for money. Many sun beds by the pool and sea.
Stayed in April 2025
Reviewed: April 4, 2025
Natalia
United Arab EmiratesThe Intercontinental Hotel offers a fantastic atmosphere, ideal for both relaxation and adventure. The staff are exceptionally welcoming and helpful, adding a personal touch to the stay. Water sport activities are top-notch, with plenty of exciting options. The entertainment adds a lively vibe to the evenings, and the spa is a true haven of relaxation. A memorable and enjoyable experience from start to finish.
Stayed in March 2025
Reviewed: March 9, 2025
Vipul
United Arab EmiratesThere is very little option for food in Jain in Room Dining and even in vega Restaurant.
Housekeeping Team is very good Mr.Laxman Housekeeper has provided full service.
Stayed in February 2025
Reviewed: February 25, 2025
Bassie
United Statesseafood dinner choices
rooms, beach
Stayed in January 2025
Reviewed: February 18, 2025
Gerard
PolandEverything was perfect. I loved every minute and would recommend it to others for sure.
Stayed in February 2025
Reviewed: February 17, 2025
Fahd
Saudi ArabiaThe beach is not the best for swimming The staff is not the best professional to deal with
The activities The night show
Stayed in February 2025
Reviewed: February 3, 2025
Richard
FranceThe food at the restaurant was very average.
The reservation team is available and very kind with clients.
Stayed in January 2025
Reviewed: January 28, 2025
Mary
KenyaThanks to Kevin the guest relations manager for making our stay special and Aditi at the reception
Stayed in January 2025
Reviewed: January 14, 2025
Mohan
South AfricaVery young staff and lack a bit of training
Facilities and location
Stayed in January 2025
Reviewed: January 14, 2025
Cindy
South AfricaThe facilities and the kids club
Stayed in January 2025
Reviewed: January 13, 2025
Rajiv
United KingdomThe pool could have had deeper sections. There were two pools and never got too busy - none of that having to wake up early to reserve a sunbed! But the pool could have been deeper in some sections as I think it got to 1.2m only.
It felt like a more exclusive resort, did not feel too busy but still top quality. Buffet and restaurant food was very good. The staff were excellent and clearly were on top of everything. The water sport activities were free and including kayaking, windsurfing, water skiing and snorkelling- amazing!
Stayed in January 2025
Reviewed: January 9, 2025
Bilal
South Africalocatiom and beach a bit dissapointing
staff friendliness,clean room a good food selection,
Stayed in January 2025
Reviewed: January 8, 2025
Deeolan
South AfricaIt's geared for all-inclusive guests, so if you're not one- it's a pain. Had a very poor dinner experience on night at the Noble House restaurant- waiter over an hour for an expensive, underwhelming meal. Also toilet in room could be cleaned better.
Great location on the beach, incredible sunsets, friendly staff mostly, rooms great overall. Recommended for a relaxing, family-friendly stay.
Stayed in January 2025
Reviewed: January 8, 2025
Nasimane
NamibiaKevin and Ishrat were very helpful, good service from the two gentlemen.
Stayed in January 2025
Reviewed: January 2, 2025
Gaurav
Saudi ArabiaThe rooms cleanliness requires additional attention despite informing the staff a couple of times we could still observe some issues in cleaning of rooms and washrooms.
Amazing property, great choice of restaurants, helpful staff and nice location. All activities during Christmas festive season were awesome. All restaurants were different and unique in terms of food quality.
Stayed in December 2024
Reviewed: January 2, 2025
John
BotswanaExcellent beachfront TRUE 5 STAR resort Pristine Indian ocean waters and clean beach Great food Immaculately spacious rooms with the most comfortable beds A great place to relax
Stayed in January 2025
Reviewed: December 24, 2024
Nour
Saudi ArabiaAlthough insects are expected on a tropical island, but the resort can help reduce them by increasing their pest control. Saw many of them including a cockroach in one of the restaurants. Not the best beach for swimming as the winds are strong at that part of the island.
For the price, the hotel was excellent. Facilities were good and the room was nice.
Stayed in October 2024
Reviewed: December 23, 2024
Cosmas
South AfricaBeach, Swimming pools, breakfast
Stayed in December 2024
Reviewed: December 21, 2024
Diana
United Arab Emirateslong walk to our room
how big it is
Stayed in November 2024
Reviewed: December 2, 2024
Meagan
South AfricaRed sand I think from construction site opposite on the common area floors and on my luggage. No coffee or coffee machine in my mother's room
Room was comfy and beautiful. Pool was lovely and my 4 year old enjoyed. Buffet options were great. Every single staff member was friendly
Stayed in December 2024
Reviewed: November 30, 2024
Clifford
MalawiThe services of the Employees, very open and smiling people. Spar massage The food and the entire environment was really nice
Stayed in November 2024
Reviewed: November 26, 2024
Renken
United StatesSuch a beautiful spot to unwind. Extremely comfortable beds, friendly staff, and best food we had the whole trip!
Stayed in October 2024
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