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Reviews of InterContinental Mauritius Resort Balaclava Fort by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Coastal Road, Balaclava, Mauritius

#4 of 11 hotels in Balaclava

Guests' Choice

Review Score

Based on 201 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.3

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2025

    9.0
    Our stay at this hotel was absolutely amazing – a perfect mix of relaxation, fun, and unforgettable
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing Room Twin bed
    • Stayed 2 nights

    There are some stones on the beachfront, but no worries – you can request water shoes at the boat house, which made everything easy and comfortable.

    Our stay at this hotel was absolutely amazing – a perfect mix of relaxation, fun, and unforgettable moments. My wife, our child, and I felt so well taken care of from the moment we arrived. The Kids Club was a true highlight – our little one loved every second there, and it gave us time to relax knowing they were in good hands. We also loved the complimentary water activities, especially snorkeling, which was an incredible experience. One of the most touching moments was when the team surprised us with a beautiful birthday cake for my wife – such a thoughtful gesture that made her day extra special. We were truly moved by their attention to detail and care. Special thanks to the pool bar team, who kept our cocktails fresh and ready with smiles and great service every day. And the live music in the evenings was the perfect way to end each day – relaxed and full of good vibes. We left with full hearts and amazing memories. Highly recommend this hotel to anyone looking for a family-friendly getaway with top-notch service and a personal touch.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    10
    Rochelle she was amazing as she take care of us from check in to check out
    • Leisure trip
    • Couple
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 1 night

    no long beach and rocky sea

    The Night vibse and the lights of the side walk , as well as the live jazz in the dinner

    Stayed in April 2025

  • Reviewed: April 5, 2025

    9.0
    Excellent place to relax
    • Leisure trip
    • Couple
    • Classic King Room with Balcony and Sunset View
    • Stayed 7 nights

    Room was nice and balcony was perfect place to relax and look over the sea. The restaurants were all really good and good value for money. Many sun beds by the pool and sea.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    10
    A perfect blend of relaxation, adventure and warm hospitality
    • Leisure trip
    • Couple
    • Classic King Room with Balcony and Sunset View
    • Stayed 4 nights
    • Submitted from a mobile device

    The Intercontinental Hotel offers a fantastic atmosphere, ideal for both relaxation and adventure. The staff are exceptionally welcoming and helpful, adding a personal touch to the stay. Water sport activities are top-notch, with plenty of exciting options. The entertainment adds a lively vibe to the evenings, and the spa is a true haven of relaxation. A memorable and enjoyable experience from start to finish.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Classic King or Twin Room with Balcony and Sunset View
    • Stayed 5 nights
    • Submitted from a mobile device

    There is very little option for food in Jain in Room Dining and even in vega Restaurant.

    Housekeeping Team is very good Mr.Laxman Housekeeper has provided full service.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 3 nights

    seafood dinner choices

    rooms, beach

    Stayed in January 2025

  • Reviewed: February 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic King Room with Balcony and Sunset View
    • Stayed 4 nights

    Everything was perfect. I loved every minute and would recommend it to others for sure.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Seafront Classic King Room with Sunset View
    • Stayed 3 nights
    • Submitted from a mobile device

    The beach is not the best for swimming The staff is not the best professional to deal with

    The activities The night show

    Stayed in February 2025

  • Reviewed: February 3, 2025

    8.0
    It was a good stay I loved the hotel and staff.
    • Leisure trip
    • Couple
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 1 night

    The food at the restaurant was very average.

    The reservation team is available and very kind with clients.

    Stayed in January 2025

  • Reviewed: January 28, 2025

    10
    Paradise
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Thanks to Kevin the guest relations manager for making our stay special and Aditi at the reception

    Stayed in January 2025

  • Reviewed: January 14, 2025

    9.0
    Excellent overall experience
    • Leisure trip
    • Family with young children
    • Family Ocean Facing Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very young staff and lack a bit of training

    Facilities and location

    Stayed in January 2025

  • Reviewed: January 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Ocean Facing Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The facilities and the kids club

    Stayed in January 2025

  • Reviewed: January 13, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King or Twin Room with Balcony and Sunset View
    • Stayed 7 nights

    The pool could have had deeper sections. There were two pools and never got too busy - none of that having to wake up early to reserve a sunbed! But the pool could have been deeper in some sections as I think it got to 1.2m only.

    It felt like a more exclusive resort, did not feel too busy but still top quality. Buffet and restaurant food was very good. The staff were excellent and clearly were on top of everything. The water sport activities were free and including kayaking, windsurfing, water skiing and snorkelling- amazing!

    Stayed in January 2025

  • Reviewed: January 9, 2025

    8.0
    very good
    • Leisure trip
    • Couple
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 2 nights

    locatiom and beach a bit dissapointing

    staff friendliness,clean room a good food selection,

    Stayed in January 2025

  • Reviewed: January 8, 2025

    8.0
    A great resort in a stunning location
    • Leisure trip
    • Family with young children
    • Family Ocean Facing Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It's geared for all-inclusive guests, so if you're not one- it's a pain. Had a very poor dinner experience on night at the Noble House restaurant- waiter over an hour for an expensive, underwhelming meal. Also toilet in room could be cleaned better.

    Great location on the beach, incredible sunsets, friendly staff mostly, rooms great overall. Recommended for a relaxing, family-friendly stay.

    Stayed in January 2025

  • Reviewed: January 8, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Kevin and Ishrat were very helpful, good service from the two gentlemen.

    Stayed in January 2025

  • Reviewed: January 2, 2025

    9.0
    Memorable stay at Mauritius!!
    • Leisure trip
    • Family with young children
    • Family Ocean Facing Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms cleanliness requires additional attention despite informing the staff a couple of times we could still observe some issues in cleaning of rooms and washrooms.

    Amazing property, great choice of restaurants, helpful staff and nice location. All activities during Christmas festive season were awesome. All restaurants were different and unique in terms of food quality.

    Stayed in December 2024

  • Reviewed: January 2, 2025

    10
    Escape to a tropical island
    • Leisure trip
    • Solo traveler
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent beachfront TRUE 5 STAR resort Pristine Indian ocean waters and clean beach Great food Immaculately spacious rooms with the most comfortable beds A great place to relax

    Stayed in January 2025

  • Reviewed: December 24, 2024

    8.0
    It was okay
    • Leisure trip
    • Couple
    • Seafront Classic King Room with Sunset View
    • Stayed 3 nights
    • Submitted from a mobile device

    Although insects are expected on a tropical island, but the resort can help reduce them by increasing their pest control. Saw many of them including a cockroach in one of the restaurants. Not the best beach for swimming as the winds are strong at that part of the island.

    For the price, the hotel was excellent. Facilities were good and the room was nice.

    Stayed in October 2024

  • Reviewed: December 23, 2024

    10
    Our experience was excellent and memorable
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing Room Twin bed
    • Stayed 5 nights

    Beach, Swimming pools, breakfast

    Stayed in December 2024

  • Reviewed: December 21, 2024

    8.0
    relaxing
    • Leisure trip
    • Couple
    • Classic King Room with Balcony and Sunset View
    • Stayed 1 night
    • Submitted from a mobile device

    long walk to our room

    how big it is

    Stayed in November 2024

  • Reviewed: December 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic King Room with Balcony and Sunset View
    • Stayed 1 night
    • Submitted from a mobile device

    Red sand I think from construction site opposite on the common area floors and on my luggage. No coffee or coffee machine in my mother's room

    Room was comfy and beautiful. Pool was lovely and my 4 year old enjoyed. Buffet options were great. Every single staff member was friendly

    Stayed in December 2024

  • Reviewed: November 30, 2024

    10
    Lovely and Fabulous stay. Very good Experience
    • Leisure trip
    • Couple
    • Seafront Classic Twin Room with Sunset View
    • Stayed 6 nights
    • Submitted from a mobile device

    The services of the Employees, very open and smiling people. Spar massage The food and the entire environment was really nice

    Stayed in November 2024

  • Reviewed: November 26, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Seafront Classic King Room with Sunset View
    • Stayed 5 nights
    • Submitted from a mobile device

    Such a beautiful spot to unwind. Extremely comfortable beds, friendly staff, and best food we had the whole trip!

    Stayed in October 2024

Showing 1 - 25

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