Skip to main content
  1. Hotel reviews homepage
  2. Mauritius hotel reviews
  3. Balaclava hotel reviews
  4. Reviews of InterContinental Mauritius Resort Balaclava Fort by IHG

Reviews of InterContinental Mauritius Resort Balaclava Fort by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Coastal Road, Balaclava, Mauritius

#4 of 13 hotels in Balaclava

Guests' Choice

Review Score

Based on 207 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 76 - 100

  • Reviewed: March 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 6 nights
    • Submitted from a mobile device

    They had a great kids club, staff were extremely helpful, hotel rooms were excellent, and the food was delicious!

    Stayed in March 2024

  • Reviewed: February 27, 2024

    10
    Amazing hotel!
    • Leisure trip
    • Group
    • Classic King Room with Balcony and Sunset View
    • Stayed 7 nights

    -

    One of the nicest hotels I've ever been to. Very beautiful, large, clean territory, the staff is incredibly friendly! We booked half-board and were upgraded to full board. Since the territory is large, there is no crowd anywhere, sometimes it felt like the whole beach was just for us! Breakfasts, lunches and dinners were very tasty. Also, the atmosphere at the bar is pleasant, there were always some kind of shows, music or dances there in the evenings. The room is very spacious, nice and clean, we really liked it. We will recommend this hotel to everyone. Thank you for a wonderful vacation!

    Stayed in February 2024

  • Reviewed: January 16, 2024

    8.0
    Great scenery and facilities.
    • Leisure trip
    • Family with young children
    • Family Ocean Facing Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Service in the a la carte restaurant was not great. Waited 40 mins for drinks to come.

    Cleanliness of rooms and resort in general. Great welcome and pool side service.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Outer stay was good.
    • Leisure trip
    • Couple
    • Presidential Duplex Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Concierge could be more knowledgeable of attractions available to tourists.

    The staff was very friendly, and accommodating to meet our requests. The breakfast was excellent with plenty of options. The hotel was clean and perfect for all travelers, couples or families.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    The stay was very memorable and wonderful. Enjoyed with family and couldn’t know when the 6 nights passed.
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 6 nights
    • Submitted from a mobile device

    The Daily Cultural Program should have been scheduled and also the Options of all Inclusive of unlimited beverages alcoholic and non alcoholic should have been given.

    The Indian Cuisine and good options of Indian Food

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Great hotel with tremendous facilities, maybe spoilt by the view.
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 3 nights

    location isn't great with a not so pleasant view towards Port Louis. While some might like to watch the constant stream of ships arriving at the port, we didn't. And the smoke from some sort of refinery was 24/7

    Excellent facilities, room and food. Staff were very good on the whole and we had a tremendous stay. Water sport options were really good as well.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King or Twin Room with Balcony and Sunset View
    • Stayed 12 nights
    • Submitted from a mobile device

    The staff and their willingness to help in anyway possible to make our stay comfortable was on point

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very good 😊
    • Leisure trip
    • Family with young children
    • Family Ocean Facing Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Food was excellent

    Stayed in December 2023

  • Reviewed: January 1, 2024

    10
    Great Beach front hotel
    • Leisure trip
    • Couple
    • Seafront Classic King Room with Sunset View
    • Stayed 3 nights

    Nothing. All expectations were met. Bring mosquito repellent if you book the honeymoon suite.

    Property right on the beach and a beautiful location. Staff are super friendly and very helpful. Price was expensive but this is the busiest time to stay. The honeymoon suite jacuzzi was outdoors so if booking this again I’d bring some mosquito repellent. Plenty of kids around but the place is so big you can find a quiet space if you want. Definitely will come back again!

    Stayed in January 2024

  • Reviewed: December 29, 2023

    8.0
    Great family vacation at a good resort in an excellent location.
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing Room Twin bed
    • Stayed 4 nights

    ants in the room and hair in the bathtub when we checked in - was pointed out to room service and front desk.

    well maintained beach, rocky mostly but very picturesque and landscaping did justice to the overall landscape available. excellent entertainment in the evenings - live band and singing. good breakfast. wifi was good across the property. as we checked out extremely early and could not have the breakfast, a small packet was prepacked for us, which was a nice gesture.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Wonderful experience
    • Leisure trip
    • Couple
    • Classic King Room with Balcony and Sunset View
    • Stayed 8 nights
    • Submitted from a mobile device

    We were not given attention like the white people most of the time when we need help in the dinning

    Convenience and facilities

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    Very nice stay
    • Leisure trip
    • Family with young children
    • Classic King Room with Balcony and Sunset View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good service Mr Ishrat front office managerq

    Stayed in December 2023

  • Reviewed: December 13, 2023

    10
    We celebrated our Wedding at the hotel and stayed in a Presidential Suite. A Big highlight of our life
    • Leisure trip
    • Couple
    • Presidential Duplex Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Great location with nice view of the beach

    Stayed in December 2023

  • Reviewed: December 11, 2023

    10
    Ishrat and Kevin made our stay very comfortable and are very friendly
    • Leisure trip
    • Couple
    • Classic King Room with Balcony and Sunset View
    • Stayed 5 nights

    Ishrat and Kevin made our stay very comfortable and are very friendly

    Stayed in December 2023

  • Reviewed: December 11, 2023

    10
    Ishrat and Kevin made our stay very comfortable and are very friendly
    • Leisure trip
    • Couple
    • Classic King Room with Balcony and Sunset View
    • Stayed 5 nights

    Ishrat and Kevin were amazing, very friendly and hospitable during our entire stay.

    Stayed in December 2023

  • Reviewed: November 16, 2023

    10
    Great ambience, excellent food and wonderful people
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing Room Twin bed
    • Stayed 2 nights

    Our Stay at Intercontinental was incredible and we loved each moment we spent at the resort. The food was excellent, the staff were so attentive to our needs, a special thanks Mr Ishrat for making us feel really comfortable.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Ocean Facing Room Twin bed
    • Stayed 4 nights

    Noble House restaurant service was very slow, and it was hard to get attention of the waiter.

    We had a wonderful experience at the Intercontinental. The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to help make our stay enjoyable, especially Ramesh, who was highly accommodating and pleasant. He was always available, constantly making sure we were comfortable and enjoying our stay. There were great restaurants within walking distance, with great food and ambience.Also special thanks to shafeek from Segalla restaurant for always welcoming us and making great food recommendations.His service was just unmatched. He did truly care about our dining experience and the food is absolutely amazing. Make sure to dine in Segalla for an exquisite dining experience. I highly recommend this resort to anyone visiting Mauritius; I will definitely stay there when I come back!

    Stayed in November 2023

  • Reviewed: November 12, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room with Balcony and Sunset View
    • Stayed 7 nights

    Noble restaurant service was very slow, and it was hard to get attention of the waiters.

    I had a wonderful experience at the Intercontinental. The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to help make our stay enjoyable, especially Ramesh, who was highly accommodating and pleasant. He was always available, constantly making sure we were comfortable and enjoying our stay. There were great restaurants within walking distance, with great food and ambience. I highly recommend this resort to anyone visiting Mauritius; I will definitely stay there when I come back!

    Stayed in November 2023

  • Reviewed: November 3, 2023

    10
    The InterContinental was stunning and very comfortable. I enjoyed the breathtaking views of the wate
    • Business trip
    • Solo traveler
    • Classic King Room with Balcony and Sunset View
    • Stayed 4 nights

    The reception mixed up my room numbers when I checked in which made it confusing for payments as it showed a different name on the system.

    The InterContinental was stunning and very comfortable. I enjoyed the breathtaking views of the waters and the nature sounds. It was a great stay!

    Stayed in October 2023

  • Reviewed: September 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic King or Twin Room with Balcony and Sunset View
    • Stayed 2 nights
    • Submitted from a mobile device

    Buffet was good. Lots of choices.

    Stayed in August 2023

  • Reviewed: March 6, 2023

    9.0
    beautiful! awesome too
    • Leisure trip
    • Travelers with friends
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 2 nights
    • Submitted from a mobile device

    the location

    services , the staffs especially me Kelvin ! the duty manager and the food ! breakfast and dinner were excellent

    Stayed in March 2023

  • Reviewed: February 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing Room King Size bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    From the management to the bar team, water sports (once cyclone passed) through to the chefs, all excellent and looking to please you in any way. The gentle nature of the Mauritians could do no harm. Loved every minute.

    Stayed in February 2023

  • Reviewed: November 14, 2022

    10
    we love our stay in the resort. definitely worth the price especially in comparison to neighboring resorts.
    • Leisure trip
    • Couple
    • Classic King Room with Balcony and Sunset View
    • Stayed 4 nights
    • Submitted from a mobile device

    the front office- omg they were sooooooo slow. we waited a loooooong time to be checked-in. We kept on asking them for updates because it was like we were disregarded after we filled out the check-in forms. Even check-out was slow as well! Terrible experience!

    the restaurant staff- they are the best, like all of them. We have the best experience, special shoutout to Vimla, she‘s the best! and also to the Pastry Chef/manager(?). i forgot his name. But he surprised me with a slice of my favorite cake from the resort. the food- we like the food variety here. my husband is a vegetarian and he had so many options. And we also love their pastries. They were delicious! the room- i like how the room is set up. It gives a sort of holding place, before the bed area. the pool- it was an experience watching the sunset while we were in the pool. the location- sunset location, such a beautiful view of the sunset.

    Stayed in October 2022

  • Reviewed: November 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Seafront Classic Twin Room with Sunset View
    • Stayed 6 nights
    • Submitted from a mobile device

    Food was extremely expensive. Too far from competitive points.

    Stayed in November 2022

  • Reviewed: August 31, 2022

    10
    enjoyed my stay
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing Room Twin bed
    • Stayed 5 nights
    • Submitted from a mobile device

    rooms were large location Resturant prices pools were heated better than other hotels staff breakfast the boat house

    Stayed in August 2022

Showing 76 - 100

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: