Coastal Road, Balaclava, Mauritius
#4 of 13 hotels in Balaclava
Guests' ChoiceBased on 207 hotel reviews
8.6Cleanliness
8.8
Comfort
8.7
Location
8.5
Facilities
8.8
Staff
8.9
Value for money
8.3
Free Wifi
8.8
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End of dialog contentReviewed: March 2, 2024
Al
United Arab EmiratesThey had a great kids club, staff were extremely helpful, hotel rooms were excellent, and the food was delicious!
Stayed in March 2024
Reviewed: February 27, 2024
Julia
Ukraine-
One of the nicest hotels I've ever been to. Very beautiful, large, clean territory, the staff is incredibly friendly! We booked half-board and were upgraded to full board. Since the territory is large, there is no crowd anywhere, sometimes it felt like the whole beach was just for us! Breakfasts, lunches and dinners were very tasty. Also, the atmosphere at the bar is pleasant, there were always some kind of shows, music or dances there in the evenings. The room is very spacious, nice and clean, we really liked it. We will recommend this hotel to everyone. Thank you for a wonderful vacation!
Stayed in February 2024
Reviewed: January 16, 2024
Sharish
MauritiusService in the a la carte restaurant was not great. Waited 40 mins for drinks to come.
Cleanliness of rooms and resort in general. Great welcome and pool side service.
Stayed in January 2024
Reviewed: January 6, 2024
Tineka
United StatesConcierge could be more knowledgeable of attractions available to tourists.
The staff was very friendly, and accommodating to meet our requests. The breakfast was excellent with plenty of options. The hotel was clean and perfect for all travelers, couples or families.
Stayed in January 2024
Reviewed: January 3, 2024
Nro0169876
IndiaThe Daily Cultural Program should have been scheduled and also the Options of all Inclusive of unlimited beverages alcoholic and non alcoholic should have been given.
The Indian Cuisine and good options of Indian Food
Stayed in January 2024
Reviewed: January 3, 2024
Peter
United Kingdomlocation isn't great with a not so pleasant view towards Port Louis. While some might like to watch the constant stream of ships arriving at the port, we didn't. And the smoke from some sort of refinery was 24/7
Excellent facilities, room and food. Staff were very good on the whole and we had a tremendous stay. Water sport options were really good as well.
Stayed in January 2024
Reviewed: January 3, 2024
Khotso
South AfricaThe staff and their willingness to help in anyway possible to make our stay comfortable was on point
Stayed in January 2024
Reviewed: January 2, 2024
Dudley
South AfricaFood was excellent
Stayed in December 2023
Reviewed: January 1, 2024
John
United KingdomNothing. All expectations were met. Bring mosquito repellent if you book the honeymoon suite.
Property right on the beach and a beautiful location. Staff are super friendly and very helpful. Price was expensive but this is the busiest time to stay. The honeymoon suite jacuzzi was outdoors so if booking this again I’d bring some mosquito repellent. Plenty of kids around but the place is so big you can find a quiet space if you want. Definitely will come back again!
Stayed in January 2024
Reviewed: December 29, 2023
Prashant
United Arab Emiratesants in the room and hair in the bathtub when we checked in - was pointed out to room service and front desk.
well maintained beach, rocky mostly but very picturesque and landscaping did justice to the overall landscape available. excellent entertainment in the evenings - live band and singing. good breakfast. wifi was good across the property. as we checked out extremely early and could not have the breakfast, a small packet was prepacked for us, which was a nice gesture.
Stayed in December 2023
Reviewed: December 28, 2023
Maliteboho
LesothoWe were not given attention like the white people most of the time when we need help in the dinning
Convenience and facilities
Stayed in December 2023
Reviewed: December 23, 2023
Vashan
South AfricaVery good service Mr Ishrat front office managerq
Stayed in December 2023
Reviewed: December 13, 2023
Gunshiam
United KingdomGreat location with nice view of the beach
Stayed in December 2023
Reviewed: December 11, 2023
Liyakat
United KingdomIshrat and Kevin made our stay very comfortable and are very friendly
Stayed in December 2023
Reviewed: December 11, 2023
Liyakat
United KingdomIshrat and Kevin were amazing, very friendly and hospitable during our entire stay.
Stayed in December 2023
Reviewed: November 16, 2023
Wardah
MauritiusOur Stay at Intercontinental was incredible and we loved each moment we spent at the resort. The food was excellent, the staff were so attentive to our needs, a special thanks Mr Ishrat for making us feel really comfortable.
Stayed in November 2023
Reviewed: November 12, 2023
Al
OmanNoble House restaurant service was very slow, and it was hard to get attention of the waiter.
We had a wonderful experience at the Intercontinental. The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to help make our stay enjoyable, especially Ramesh, who was highly accommodating and pleasant. He was always available, constantly making sure we were comfortable and enjoying our stay. There were great restaurants within walking distance, with great food and ambience.Also special thanks to shafeek from Segalla restaurant for always welcoming us and making great food recommendations.His service was just unmatched. He did truly care about our dining experience and the food is absolutely amazing. Make sure to dine in Segalla for an exquisite dining experience. I highly recommend this resort to anyone visiting Mauritius; I will definitely stay there when I come back!
Stayed in November 2023
Reviewed: November 12, 2023
Farha
OmanNoble restaurant service was very slow, and it was hard to get attention of the waiters.
I had a wonderful experience at the Intercontinental. The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to help make our stay enjoyable, especially Ramesh, who was highly accommodating and pleasant. He was always available, constantly making sure we were comfortable and enjoying our stay. There were great restaurants within walking distance, with great food and ambience. I highly recommend this resort to anyone visiting Mauritius; I will definitely stay there when I come back!
Stayed in November 2023
Reviewed: November 3, 2023
Aisha
NigeriaThe reception mixed up my room numbers when I checked in which made it confusing for payments as it showed a different name on the system.
The InterContinental was stunning and very comfortable. I enjoyed the breathtaking views of the waters and the nature sounds. It was a great stay!
Stayed in October 2023
Reviewed: September 6, 2023
John
CanadaBuffet was good. Lots of choices.
Stayed in August 2023
Reviewed: March 6, 2023
Genevieve
Nigeriathe location
services , the staffs especially me Kelvin ! the duty manager and the food ! breakfast and dinner were excellent
Stayed in March 2023
Reviewed: February 23, 2023
Ben
United KingdomNothing
From the management to the bar team, water sports (once cyclone passed) through to the chefs, all excellent and looking to please you in any way. The gentle nature of the Mauritians could do no harm. Loved every minute.
Stayed in February 2023
Reviewed: November 14, 2022
Ivy
Philippinesthe front office- omg they were sooooooo slow. we waited a loooooong time to be checked-in. We kept on asking them for updates because it was like we were disregarded after we filled out the check-in forms. Even check-out was slow as well! Terrible experience!
the restaurant staff- they are the best, like all of them. We have the best experience, special shoutout to Vimla, she‘s the best! and also to the Pastry Chef/manager(?). i forgot his name. But he surprised me with a slice of my favorite cake from the resort. the food- we like the food variety here. my husband is a vegetarian and he had so many options. And we also love their pastries. They were delicious! the room- i like how the room is set up. It gives a sort of holding place, before the bed area. the pool- it was an experience watching the sunset while we were in the pool. the location- sunset location, such a beautiful view of the sunset.
Stayed in October 2022
Reviewed: November 5, 2022
Mart
EstoniaFood was extremely expensive. Too far from competitive points.
Stayed in November 2022
Reviewed: August 31, 2022
Ahmad
Saudi Arabiarooms were large location Resturant prices pools were heated better than other hotels staff breakfast the boat house
Stayed in August 2022
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