The staff are very attentive and went above and beyond to accommodate the dietary needs of our group which included a vegan person. Nicole and her team at TSK always served us breakfast with a smile.

Stayed in April 2025

The hammam at the Spa was not working and felt in general that it didnt match the level of the other facilities of the hotel.

All the staff were really attentive to details and went out of their way to please the guests. Food was tasty especially the Mauritian and Seafood buffet that we had. The kids club staff were very kind and my daughter had a fantastic time. Rooms were of decent size, comfortable and housekeeping did an amazing job. We had an early birthday celebration for my daughter and she was spoilt by the hotel! Thank you for making it so memorable.

Stayed in April 2025

The beach was not as in the picture it was kinda painful to walk bearfoot . You need shoes to even swim in the water. Despite the beach the rest of the resort is amazing and I highly recommend it for the service and the hospitality

Stayed in April 2025

Absolutely stunning location, endless experiences, and the staff is so so accommodating to any and every request! They’re fantastic!

Stayed in April 2025

Nothing

Beautiful hotel and very luxurious. Attentive personnel.

Stayed in March 2025

The only small mention which needs to be resolved, is the sound coming from the air-conditioning/kitchen exhaust (Coco's Beach House) in the adult pool near the spa area.

It is an exceptional hotel in which you can be sure you will have a wonderful holiday! From the kid's club to the wonderful beach, you can find leisure everywhere.

Stayed in February 2025

The whole property is poorly done although it is said it was recently upgraded Room cleaning could be much better

Location is perfect for those who love playing golf but not for the beach lovers as it’s not amazing like Le Morne area. Kids club is big, there is a luck of toys though Good sports area with tennis and paddle courts

Stayed in February 2025

There is nothing not to like.

The attention to detail in the way the staff valued us. Nothing was too much effort. They did much more than what I expected.

Stayed in February 2025

It is paradise. Love the many different options and locations to spend the day! It is a unique set-up, so pristine and well kept. The restaurant options are also very good. The staff is just incredibly friendly and always ready to assist

Stayed in February 2025

Nothing.

Everything, the hotel, the restaurants, the beach, the service and the stuff! My husband and I had a great time at there. The view and the beach are breathtaking. We tried all the restaurants and the food is amazing. Everyone was so nice and thorough, making us feel so welcomed. A special thanks to Tommy from the boat house, Kaleem from the house keeping, Annastasia, Agnes and Denis from the daily service on WhatsApp, Dylan from the coco’s beach house restaurant, Stacy who welcomed us when we checked-in, and Jauhan from l’île de Mangenie. Thank you and hopefully see you soon.

Stayed in February 2025

Beautiful resort Full of art Great decor Very kind and helpful staff The beach was amazing We would surely be back

Stayed in February 2025

Staff ,private island, and the room

Everything was great. Except one of the restaurants wasn't the best

Stayed in February 2025

There was no music in the bar so we played our own music on our phones. There was just 1 night live entertainment. A lot of humidity in our room.

Nice room with amazing seaview Beautiful resort Paradise Great restaurants with quality food and good wine menu. Relaxing

Stayed in January 2025

The hotel is spaciously laid out, while

Stayed in January 2025

There is not much we can mention, but if you had to pick something out we would say that the bathrooms in the hotel rooms of the coral side are a little old and could be redone. Nothing that bothered us too much though!

The layout of the hotel and its unique location made our stay absolutely unforgettable. The renovation in 2024 for the common spaces is very well made and you do not have the impression of an old hotel. The service is exceptional and we enjoyed the water sport facilities. We recommend to take the boats to both sides of the island and make use of the complementary activities such as wakeboard. We rarely consider to visit a hotel twice but the shangri la in Mauritius is worth visiting again!

Stayed in January 2025

Everything was great.

Stunning beaches, private island, friendly and helpful staff.

Stayed in December 2024

The dress code rule for the restaurants

Specious and clean room, excellent service amd very kind staff

Stayed in January 2025

Everything was perfect

Excellent facilities which were modern

Stayed in December 2024

Nothing

Everything. Beautiful layout, looks like paradise and delivers. Perfectly clean, flawless design. Excellent facilities

Stayed in December 2024

Nothing

Lovely staff very organised

Stayed in December 2024

Just long distance from some of the activities

Everything from the day we arrived until we left. The full journey and experience was amazing all the details. Hasan, Micheal and John Marc. They were amazing

Stayed in November 2024

Room had ants, AC was too cold. Swimming pool temperature was not warm enough. Also they should not charge extra for food at any restaurant if breakfast and dinner was included. But they tried to address all these issues except the extra payment for some restaurants.

Service attitude of people and they were quite responsive. They went extra mile to satisfy us. Location was good and so was food. Overall hotel is very nice and they are now doing renovations so it will even look better.

Stayed in May 2024

Nothing to not like, we thoroughly loved our stay here, highly recommend it anyone looking to go.

Every aspect of this resort is exceptional!

Stayed in June 2024

NA

My husband and I stayed at Shangri-La Le Touessrok in Mauritius for nine nights, from May 8th to May 17th, 2024, in the Frangipani Suite (half board). Our experience was exceptional. Exceptional Service The hotel is modern and impeccably clean. The service is extraordinarily personal, with staff going above and beyond to ensure guest comfort. Every request was promptly fulfilled. Warm Welcome Upon arrival, we were escorted to a beautiful lobby with comfortable seating and chilled drinks while the check-in process was handled seamlessly, a refreshing change from usual check-in queues. Outstanding Staff Special mentions: Our Butlers: Odesh and Clarel, who ensured we never lacked anything. Iqbal Goolfee (SM Duty Manager), Jessan Kadun (Front Office Manager), Hassen (Guest Relations Manager), and the front office team, including Dinesh and Clarette, who anticipated our needs. Deepak, who was incredibly helpful and informative. Concierge and Activities The concierge team was welcoming, patient, and knowledgeable, handling our booking requests and last-minute cancellations with grace. CHI SPA The CHI SPA is phenomenal, with luxurious facilities and attentive staff, especially Geraldine. The delicious teas and premium L'Occitane toiletries were delightful. Dining Experience The food was outstanding. Le Bazar offered a wide variety of cuisines each evening, with plenty of vegetarian options. Breakfast included fresh South Indian Dosa and Aaloo Parathas. Saffron restaurant served exceptional Indian food, with special thanks to Chef Ahmed, Umesh, and Dev. Recreational FacilitiesThe well-maintained tennis courts and clean swimming pools were impressive. The beach service, including cold water, towels, fresh fruit, and sorbet, was excellent. The white sandy beach was perfect for barefoot walks. Private Island:Shangri-La’s private island, accessible via a short boat ride, is serene and immaculate. The facilities and staff made it an ideal place to relax.

Stayed in May 2024