The Management and staff are very friendly and helpful. Gives you the feeling like you are at home .. Thanks for stunning vacation.

Stayed in April 2025

n/a

The breakfast was excellent, it catered for everyone.

Stayed in March 2025

The location and staff were amazing. Especially Eric by the pool and Kehmras at the main restaurant. So impressive work by these two!!

Stayed in March 2025

The dirty cloudy sea water

Everything

Stayed in February 2025

Excellent service!!!

Stayed in January 2025

Our stay at this hotel was truly unforgettable, thanks to the exceptional team members who went above and beyond to ensure our comfort and happiness. Special thanks to Roshan, Andreas, Anu, Eric, Gangadin, Luxmi, Aldo, and Didier for their warmth, attentiveness, and incredible hospitality. Each interaction with them made us feel valued and welcomed. Every aspect of our stay was thoughtfully curated, making it a truly luxurious and relaxing getaway. The dining experience at La Terass and La Pointe was outstanding, with delicious food that delighted our taste buds every time. The ambiance and service further elevated the experience, leaving us feeling as if we were in paradise. There were a few areas for improvement: 1. While the staff’s warmth and courtesy shone brightly, the hotel itself lacked the authentic Mauritian cultural elements we experienced during our external tours. Adding more local influences in decor, music, or activities could enhance the connection to Mauritius. 2. The kids’ club was well-suited for younger children but offered little to engage older tweens and teens. Expanding programming for this age group would be a welcome addition. 3. The evening entertainment could benefit from incorporating more authentic Mauritian vibes, such as traditional music and dance, to immerse guests in the local culture. Despite these minor shortcomings, the genuine care and effort from the staff, along with the outstanding culinary and overall experience, made our stay incredibly memorable. This hotel truly excels in hospitality, and we would gladly return for another visit.

Stayed in January 2025

Nothing!

It absolutely cannot get better than this - pure luxury and exceptional services. While the hotel is carefully groomed, with well-designed rooms, top notch amenities, and exquisite food and products - what truly stands out with the One & Only Le Saint Gérant is its people. The staff and management truly go the extra mile to make you feel welcomed, comfortable, respected and frankly spoiled! Surprises, presents and personalized treats were provided at any moment of our stay. To name a few great people: we were thrilled by all the personalized services provided by Prunella and Kiran making sure we got all the right restaurant and activities bookings (up to an extra portion of cannelé in the room!). Ashwin at the gym is absolutely wonderful and extremely professional in his personal fitness coaching services (even in the case of injury recovery!). Vinod at La Pointe makes the best margaritas and pisco sour and truly is a wonderful host. Kenny organises and guides the best diving tours on the island with zero compromise on safety. We came for a very short stay, but one thing is sure - we are definitely coming back, and this time for longer.

Stayed in January 2025

Amazing hotel! This was a once in a lifetime experience for us and it was so memorable. The team looking after us were fantastic (Joyce, Mudon, Aneta, Sunny) and made sure we had everything we needed for our (unfortunately) short stay. The hotel itself is beautiful, the rooms are decadent and the buffet is impressive!!

Stayed in November 2024

-Overpriced offers for day trips, -our honeymoon was never mentioned/ no congratulations at all, -complicated deposit process with blocking a deposit on the credit card but still had to pay on top of the blocked deposit - there is alway a view percent service charge added, even for a local taxi driver when organized by staff -algae at the beach due to global warming, collected by staff on a tractor -buffet at dinner is very expensive for a buffet -south western side of the island is less windy therefore better for a beach holiday

Very nice room with comfortable beds, friendly staff (Mashood at Tapasake), great service at the beach, appreciated early check in & late check out, Tennis courts, big and well equipt gym. Variety of different restaurants

Stayed in December 2024

Nothing

The service was everything

Stayed in December 2024

-

Next level experience. The staff, the managers, the resort everything is perfect.

Stayed in November 2024

nothing to dislike

Incredible relaunch of beauty spa. beach extensions and recent updated details are polished and perfect. Service and guest relations are next level. Beach service and attendance was incredible. All round best of the best . Thank you One and Only , I highly recommend this brilliant hotel.

Stayed in December 2024

The staff were excellent. The hotel is beautiful and provides for all ones needs. The location also perfect with a beautiful beach.

Stayed in December 2024

Rooms, restaurants, service, facilities, all excellent.

Stayed in November 2024

Nothing special about the location. It’s on the windy side of the island and the sea is very murky around the hotel. Service was just ok, a bit chaotic in the main restaurant and butler service a bit slow/hit and miss (Nishi was good). Other hotels on the island offer far better service.

It’s a good hotel, rooms are freshly decorated and spacious. Sport facilities are excellent.

Stayed in November 2024

Everything was amazing especially staff of the resort. They were really helpful and we enjoyed our holiday so much. Gym was really well equipped and breakfast was delicious. Smaller type of resort with big history (but really modern, remodeled in 2018) and for us much better than big concrete tourist resorts.

Stayed in November 2024

The Air conditioner was to warm other wise we loved everything else .

Everything

Stayed in April 2024

The beach was not very clean. A lot of rocks and algae all over the beach. The Tv in the room is not smart. We could not connect our phone. No heated pool or jacuzzi. The adult’s pool is very small.

Staff were very friendly. Gym is very advanced and also open 24/7. The resort has great variety of sport activities. The breakfast is so great. Wifi connection is great all over the resort. Very amazing for family with kids.

Stayed in April 2024

Nothing at all.

Staying at the hotel was a really nice experience. Staff are all helpfully and friendly, beach very besutiful , all facilities are available, and rooms are very nice and clean and food very delicious. It was an unexceptional stay.

Stayed in March 2024

Nothing

Amazing time

Stayed in April 2024

there was a large variety of food . though we are vegetarian we had lots of choice to make.

Stayed in March 2024

Sea is shallow.

Extraordinary dinners, even in the buffet, with oysters, sea urchins. Good looking rooms. Service is perfect

Stayed in March 2024

-

Service

Stayed in March 2024

We had two double beds in our room and one was of much lesser quality and comfort than the other. We didn’t mention this to staff so they did not have a chance to change it so not their fault.

Lovely staff, only too happy to help. Children under 5 eat free which takes a lot of stress out of the holiday. The free water sports is amazing!

Stayed in February 2024