Allee des Cocotiers, 00100 Bel Ombre, Mauritius
#11 of 13 hotels in Bel Ombre
Guests' ChoiceBased on 321 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.3
Facilities
7.7
Staff
8.2
Value for money
7.4
Free Wifi
8.6
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End of dialog contentReviewed: April 2, 2025
Mahesh
United Arab EmiratesThe property was beautiful and spacious, offering a wide range of activities, including tennis, water sports, and darts. The dining options featured a mix of authentic Mauritian cuisine and international dishes. The only downside was that the main pool became overcrowded on weekends due to the hotel allowing local residents to access the property through a day package.
Stayed in April 2025
Reviewed: March 30, 2025
Anoucha
MauritiusSpecial thanks to Avesh, urvashi, the réceptionnist the chef n all staffs very kind. Will definitely come again!:o)
Stayed in March 2025
Reviewed: March 20, 2025
B
AustriaBeautiful beach, great snorkeling
Stayed in March 2025
Reviewed: March 10, 2025
Naganna
South Africafacility didnt have goggles to use.
rooms were nice, insects were an issue beach was amazing, the padel boats were not accessible due to low tides and also 30 mins before they closed dinner was great especially Samson and his team.
Stayed in February 2025
Reviewed: February 26, 2025
Shrouk
Saudi ArabiaIt’s to disappoint not identify as 5 star hotel at all no hospitality no facilities only kayak not recommended at all service was so bad the reception after i explained the problems many time they didn’t understand TV in the room has limited access to wifi only things working there channel if ur foreign will not have any things to do with it if u have old person need to relax and stay at room nothing to do we submit our complaint first day about TV facilities and irin was so dirty MR DINSON the manager he offered drinks and apologised and promised for second day and second day no one fixed i asked to call the manager many times and they didn’t let me talk to him and finally after 5 time he said tomorrow he is so bad handlingeven the situation , no fresh juice provided as well if you booked half board no drinks or juice included the staff don’t know how to served the touched the cup from the upper part and the give the straw with there hands , no refill for room facilities like tea packet or replace the used mug so boarding and nothing around the hotel as well fake activists no parties nothing music no beach activities no shows , nothing even the TV your not able to use , in addition to Gecko in the room i would like to thanks MR SAM The responsible for mercado restaurant as ge his doing his best on the service to make up satisfy as well big thanks for MR DINSON as he is the manager after he knows our complaint he did an effort internet access was fully attended to our TV as we requested as well fresh juices offered to us specifically as well we get extended for our checked out time also offered dinner or lunch for free he is doing his best to be satisfied and he is the best manager here looking after guests comfort
Stayed in February 2025
Reviewed: January 15, 2025
Paulius
NorwayCocktails at the bar (all were made with syrup). And simple. Rooms need renovation.
The location was perfect. It was a maximum 45-minute drive to all the famous places. We stayed in a room with a sea view. 😊 It was 1 minute to the beach. Private parking. Very secure place.
Stayed in January 2025
Reviewed: January 9, 2025
Pravishta
LuxembourgAmenities appeared a bit dated. Severely understaffed, not enough waiters/hosts for the number of clients.
Well equipped hotel with 2 pools and a nice beach with sunset view. Room was clean, food was good.
Stayed in January 2025
Reviewed: December 28, 2024
Attaullah
South AfricaThe air-conditioning was not working in the room. Complained several times and people came to check it out for repair, yet it was not properly working. Not ideal for summer. Our wonderful stay was ruined because we were sweating and boiling during the night.
The location, views and setup is amazing.
Stayed in December 2024
Reviewed: December 16, 2024
Nirmala
United KingdomNo selection of food for kids at Mercado restaurant only pasta
clean helpful staff food at the bar was lovely
Stayed in December 2024
Reviewed: December 12, 2024
Teesheela
MauritiusThe hotel does not have a changing room. After checking out we stayed in the hotel but we had to change in the toilet. Maybe they can add pizza to the buffet for dinner. The mini bar fridge was not working.
The staff who greeted us at the entrance were very welcoming. This is the best welcome I have received until now. I have stayed at many hotels in the past but I think this hotel has the best staff. Mr Yashil and others were exceptional. Thank you for making us comfortable. The hotel needs renovation but was clean and beautiful.
Stayed in December 2024
Reviewed: December 3, 2024
Pascal
Mauritius2 rather minor points: 1) bed linen might require some replacement. 2) fresh paint in some outer parts of the hotel.
we spent a night on 30/11 at outrigger . The hotel really exceeded our expectations. Food was tasty and varied, rooms large and rather comfortable, pools clean...we highly recommend...The people working there made a significant impact on the quality of our stay. Staff members who really went out of their way to make us feel comfortable included Girisha and Nitish from the reception, Daryl from the entertainment team, the Mercado waiters who have been wonderful, attentionate and polite and the main bar crew who attended us very well and always smiling. We want to thank all the teams for going over and above.
Stayed in December 2024
Reviewed: December 1, 2024
Essam
United Arab EmiratesNeeds more maintenance and cleaning.
Nice hotel staff and activities.
Stayed in December 2024
Reviewed: November 25, 2024
Meghane
United KingdomThe location is wonderful, the breakfast is lovely. The beach and the pools are fantastic
Stayed in November 2024
Reviewed: November 20, 2024
Robert
FranceBuffet layout of food stations and some food items not refilled in time during service. More dessert choices needed. Lack of potato dish variations. Pool too warm and dark tiles. Noisy aircon in room and no dressing table mirror ,lack of sockets eg for room kettle. More sunbeds and parasols needed on beach and main pool area
Good sea view and location near facilities from our Ocean view room . Free Toiletries and bottled water in room and very large comfortable bed. Ivan the bar manager in LeBleu exceptional service to us from start to finish.
Stayed in November 2024
Reviewed: November 15, 2024
Duffy
United KingdomFood and hospitality was good there was staff on hand to sort out any problems and the pool activities were great 👍
Stayed in November 2024
Reviewed: November 4, 2024
Naemi
SwitzerlandBeautiful beach, friendly staff
Stayed in November 2024
Reviewed: October 12, 2024
Banik
IndiaThe food at dinner in the bouffe restaurant is a bit bland. The other restaurant, you have to book your table few hours before, but in that you have to pay for some of the main items like lobster, crab, etc. All other things are free. (Food preferences are mainly for non-veg, vegetarian items are very less). Also, you need to pay for your water in the dinner restaurant, so better bring water from your room. They provide only 2 LTRs of water per room per day. So, either buy water from outside during your trips, or start rationing drinking water. There should be foot washing area Infront of every beachfront room for washing the sands before entering the room when coming from the beach. The location of the resort is also far away from any town or village. So, if you plan on eating out, you will need to book a taxi, or rent a car. There are no shops in the area. For the price the resort charges, they could easily build over water villas, as the lagoon is very wide.
The food was good, the beach is clean but the waves and wind are strong. The ambience is very good. The resort is very well laid out with shades, garden, swimming pools, etc. The breakfast is very good, and offers a variety of choices.
Stayed in October 2024
Reviewed: September 13, 2024
Sabrina
United KingdomJust the food of the hotel should be more interesting
The hotel itself is very big We had a deluxe room upgrade by the hotel because we were having our vows renew there
Stayed in September 2024
Reviewed: August 24, 2024
Aner
IsraelThe pool is cold and not heated. The buffet is medium average. No coffee machine at the room. The beach isn’t sandy.
Huge rooms. Value per money. Ocean view. Beautiful pools. The plantation club and lounge are amazing.
Stayed in August 2024
Reviewed: August 23, 2024
Hassan
United Arab EmiratesBreakfast options are limited, but there are always safe options with eggs and croissant Rocky beach, it's hard to walk into the water or swim Lots of ants, but that was kind of expected. Just ensure you lock your bags The shower has no privacy door and only a curtain to cover the big toilet and shower area.
Very welcoming and friendly staff, direct access from our ground floor room to the beach. Nothing beats the sound of wave crashing while chilling on the chair at 6 am. Good location overall, parking is available inside the hotel premises.Guest services were good and were responding to our requests, faily quickly There is a hygiene shattaf!
Stayed in August 2024
Reviewed: August 16, 2024
Pathikrit
IndiaThe place is huge, and so if you have mobility issues then it is not so great. They do have buggy service but it is not always available.
The people were very friendly, the location was great, and the view from the room was very good. Big specious room.
Stayed in August 2024
Reviewed: July 28, 2024
Sushma
United Kingdommosquitoes could be better controlled by sprays
rooms were clean & all the facilities were good. staff was very friendly & helped us plan our day trips. dining options were good as well as other sports facilities. I loved my birthday surprise cake brought by Cecile. really delighted by the fact that they go out of their way to bring a smile on their guest's face. Thank you
Stayed in July 2024
Reviewed: July 26, 2024
Tiffany
QatarRestaurant reservations and room service and non smart TV
Beach view and spa. At spa request Annabelle Atish and Reena.
Stayed in July 2024
Reviewed: July 17, 2024
Remmel
United KingdomNa
Start very welcoming and help. We had a problem with are room, was moved swiftly and they upgraded us. Definitely would stay again and recommend.
Stayed in July 2024
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