Property needs serious renovation. Does not reflect 5 star status of the property. Toilet was leaking in the room.

Room was spacious and had a nice view on the beach. Food was ok. Team members were ok but the younger generation may require a bit more training.

Stayed in February 2023

friendly stuff, spacious room with a nice view

Stayed in February 2023

I liked everything

The staff are super friendly

Stayed in February 2023

huge rooms, beautiful area and very friendly stuff

Stayed in February 2023

Excellent food and lovely grounds. Very friendly and helpful staff

Stayed in February 2023

water stagnation from rain outside room door

greenery around resort

Stayed in January 2023

Some of the staff were very surly and extremely slow at doing anything. The room maids kept making mistakes of what we had taken from the mini bar and we had to keep correcting it at reception. The food was average for the price. We had to send back our fish as it was totally over cooked and the chips weren’t hot after waiting over 45 minutes for it to arrive. Would never stay here again.

nice view from room. comfy bed and sun beds down on the beach. good selection for breakfast.

Stayed in January 2023

nice

Stayed in January 2023

Only thing we would approve is that music at the bar can be loud in the evening if you have a room facing this bar (9-11 PM). It would be better to turn off the music a bit or only limit it to certain days or place families in quiet rooms elsewhere.

This was by far the best hotel we have stayed in as far as we can remember, we believe current rating (7.6?) does not do it justice since we would give it 10 stars. Everything was excellent, from huge family rooms (74 m2!), to food (French food with choice also on Indian, Asian etc), kids club - our kids were 3&5 (opened from 10-22.00, with possibility of kids dining with them so you can enjoy dinner alone), many fun activities. We also tried spa (husband had great massage), yoga (nice), family treasure hunt and many other activities. Facilities are great (pool, kids pool), resort is clean, well maintained, staff is beyond nice. We were on HB package and it suit us well, we ate lunch extra at resort every day and we do not find food pricey (European prices), drinks are a bit pricey (9 euros for beer), but still a lot cheaper than Dubai 5 star resorts we tried before. Husband also arranged for kitesurfing lessons (10minutes away, in the next resort) and we have to admit Mauritius is even kitesurfing paradise, flat lagoon, no people (2-4 kitesurfers at the time), great instructor. We hope to be back to Outrigger soon with 3 kids, we saw many big families and the extra kids room can fit 3-4 kids easily + they gifted us many free coffees, ice cream was free all the time, which is a nice gesture. Overall, 10/10, thank you very much for everything! PS: We even got early check in and late check out, so basically we got to stay there 8 days and paid for 7 nights. Excellent price/value ratio on 2nd week of January, looking at prices, first week of January would be too expensive and March and April as well, but we got great nightly rate and think it was totally worth the money.

Stayed in January 2023

Dated accommodation , old untidy rooms/ furniture. Mediocre room cleaning. Eticate at reception desk average . However restaurant, pool , entertainment and sport facilities adequate and good.

Good quality buffet. Generally very good staff in restaurants. Bands / singers (December) very good when compared to other resorts.

Stayed in January 2023

The food was not so great and the place really needs some renovations

the staff were very friendly and helpful

Stayed in January 2023

Well tv channels not that good. And best to get at least half board nothing close to eat out. Unless you have a car taxi cost a bit to get you somewhere. Resort is in middle of nowhere. Beer prices bit high.

Big clean room had deluxe beachfront. Staff very friendly and do anything you needed. Big resort lots of people but never felt crowded. Plenty of choice of food. And activities to do

Stayed in January 2023

The rooms is very hot in the evening even if the aircon is on 16, so a fan portable fan should be standard in all rooms. The reception should explain half board and all inclusive better, cause we paid a lot for our first days stay cause on our side half board is different, when you have a dinner package then all the drinks with that dinner package is also free. This made a dent in our finances on the last day. Breakfast is a little blend, with nothing out of the ordinary and the bacon is heavy overcooked and chewy, so for instances for my wife that only eats eggs and bacon, she could only eat eggs because of this. For men, the findlater is not a proper whisky so therefore on a all inclusive the whisky becomes and issue cause everything is supplementary/payable. On the last day I ordered a Macallan and there was no stock, the same with when I ordered Brisket early the week and later the week they had. The towels for the swimming pool were only provided to us on the second last day and we never knew where to find it. Water is a basic need so we can't be expected to pay for extra water in the room, but at the restaurant it is free on all inclusive like it should be. The photo done with your photographer can't be so much when added on a USB, I never hear of a USB with photos on that cost so much. Also don't get me wrong money is not the issue, but I like to pay for a quality service like it should be.

I liked the daily vibe and the fact that you don't really need to leave the island to have a great time.

Stayed in January 2023

definitely not a 5 star resort. the check-in process was dull, the front desk agent didn’t want to spend any of her time giving us proper layout of the resort. The property is old, dirty and completely outdated

Highly recommend the dinner food buffet restaurant, many food options are available

Stayed in January 2023

The staff was undertrained and they had problems communicating the services which the resort offers. We had a very bad experience where the resort charged us twice for dinner on 31st December. Even after multiple attempts at telling them that we already paid for dinner during booking they refused to understand and we gave up. Fortunately, they understood their mistake and refunded the money back at the end of the trip but it was a really bad experience which killed our mood. Also, in general I guess that the staff should be more comfortable with English, and not only French, when there are international guests.

The location was amazing and the food was good. The location is beautiful and the drive outside the resort was amazing. The room was also spacious.

Stayed in January 2023

Disgusting food, cockroaches in the restaurant, dirty swimming pool, rusted and broken toys in the kids club, aircon not working and staff who have basically given up because they say the owners refuse to invest in the property.

Absolutely nothing at all. This is the worst hotel we’ve ever stayed in. In a dangerous state of disrepair, inedible processed rotten food and no thought at all given to the guest experience.

Stayed in December 2022

Beach and balcony furniture

Variety of food dishes

Stayed in December 2022

room tiles and furniture dirty, stains everywhere, pillows smell terribly clearly never changed same mattress, so terribly to smells someone else’s saliva on the pillows. outside areas are dated and dirty. the worst was the service and good on the pool bar, cold pizza, long time to be served, spills on the floor everywhere terrible pool bar overpriced for the terrible stds and service, will never stay in this hotel again

location perhaps is the only positive for this hotel

Stayed in December 2022

I sent messages regarding our room type to them from July , and they have the complete opposite of what we asked . They kept on saying good things are coming , and they never did anything else . We had to complain to 3 different managers before we could get a slightly better room.

Stayed in December 2022

Couldn't enjoy any of the complimentary facilities and even restaurants were always booked. So disappointed we could not enjoy the facilities fully.

Facilities, size of room, views. Free upgrade was very thoughtful.

Stayed in December 2022

The beach was not very appealing compare to other beaches in Mauritius

The pool was awesome . The food was great . Staff was helpful .

Stayed in December 2022

everything, peacefully, very quiet, great staff, fab food, wonderful location. just go !

Stayed in November 2022

cleanliness! walking around the hotel is messy, the pavement was so sandy and not clean until the doorstep, so walking to the room is impossible without making the whole room full of sand even if you take your shoes off, what made it worse is that there was a water leak in the plumbing next to the room and we were literally stepping into sand mud right before entering the room. Also there were thousands of flies and mosquitoes waiting for us right outside to the room entrance due to water leak, once we open the door they get inside. food was average. another issue that pissed us off is that we specifically asked for a pcr test (not antigen test), after multiple delays the doctor eventually came and did antigen test for my wife which was rejected by the airline, we didn’t know the difference or noticed that he wrote antigen on the report but the doctor did for sure, we made a real pcr test in the airport and barely made to the gate.

staff were polite, nice views, did a great massage.nice pool on the beach.

Stayed in October 2022

loved everything. the staff was very nice and helpful !

Stayed in October 2022